Quality and reliability were two of the major issues that customers faced with Voice over Internet Protocol (VoIP) technology during its infancy. Users would sometimes get echoes or dropped calls, which understandably put off many users and businesses from the technology. Today, however, there has been an amazing improvement in the quality of calls and the service. In fact, various providers such as Mitel, a global leader in cloud business communications, offer a range of products and services that guarantee exceptional HD voice and audio quality.
Despite such advancements, though, Mitel recognizes that some organizations continue to experience poor performance and a lack of reliability of their cloud-based business communications solutions. And the culprit? Heavy traffic or high bandwidth usage.
According to Mitel, even companies with the fastest and most robust internet connection can suffer from poor call quality if they have high bandwidth usage. Thus, they have come up with a solution that boosts the performance and reliability of business communications, while optimizing network management and bringing businesses cost savings at the same time: the Mitel MiCloud Edge.
High-Quality Connection Equals Excellent Communication
As the size of a company grows, so does their use of business applications and tools that may consume their bandwidth. These include VoIP systems, cloud storage solutions, video conferencing, and streaming sites. This can drag communications performance and reduce productivity to a crawl. Mitel seeks to correct this problem with their MiCloud Edge solution.
Key Benefits of MiCloud Edge
Maximizes bandwidth resources for maximum network performance
MiCloud Edge is a new software package that enhances the performance and reliability of enterprise voice and video communications by using automation and intelligent routing to optimize bandwidth. Powered by VeloCloud’s Software-Defined Wide Area Network (SD-WAN) technology, MiCloud Edge enables businesses to analyze their internet capacity to understand how their system is being used, prioritize critical businesses applications, and auto-detect the highest-performing network paths to direct business-critical traffic.
Streamlines network management even for organizations with multiple offices
MiCloud Edge also simplifies network management. The software’s simple configuration options let organizations manage and control their network from a single cloud-based location, regardless if you have one, two, or a hundred branches. Plus, adding new locations is easy. Within minutes, companies can set up new offices or branches without much hassle or any inconvenience.
Deploying MiCloud Edge also helps companies achieve significant savings -- up to three times the cost savings of a traditional WAN. This is because MiCloud Edge reduces the need for dedicated IT staff at each location as well as on-site maintenance usually associated with traditional circuits.
“MiCloud Edge simply and cost-effectively transforms network reliability, delivering professional-grade cloud communications and ensuring business-critical applications are always prioritized,” says Jon Brinton, EVP and President, Mitel Cloud Division.
Can MiCloud Edge Give Businesses the Edge they Need to Succeed?
In today’s increasingly connected and competitive business world, having an excellent voice and video unified communications solution (and a robust internet connection to support it) has become vital for success.
However, even if you have deployed the most advanced cloud communications solutions and the best Internet connection available, it would all be futile without a reliable network to power those solutions. MiCloud addresses such concerns by helping you make the best use of your internet bandwidth and making sure that business-critical traffic (like voice, video ,and virtual desktop apps) is prioritized. Regardless of the size of your business or the connections you already use, MiCloud Edge gives you peace of mind knowing your network is secure, reliable, and optimized to deliver a consistent and pleasant communications experience.
MiCloud Edge is now available for sale in North America and is available for MiCloud Office, Business and Enterprise platforms.
With more than 60 million users and over 2500 channel partners in more than 100 countries, Mitel is a true global leader in the enterprise and mobile communications solutions space. Their products and services deliver flexibility and simplicity to help businesses communicate, collaborate, and take care of their customers with ease. Their suite of products includes MiCloud Communications, MiContact Center, MiCollab, MiVoice, mobile products, as well as business phones.