Ion Mae

Ion Mae's picture
Online Technology Writer
Ion Mae is the online technology writer for VoIPReview.org. She delivers all the latest updates and useful resources on various business communication solutions to help businesses grow and succeed. She covers a range of topics including business VoIP, Unified Communications, and more.

Author's most recent articles:

UCaaS concept
Ion Mae Feb 21, 2018
The Unified Communications and Collaboration market is in the midst of a rapid transformation. With big players merging and new names coming to the forefront, plus with constant... Read More
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voip telephone pad
Ion Mae Jan 30, 2018
This Month in Telecom is a monthly news round-up on VoipReview.org that aims to give our readers a fast and easy way to catch up on the latest news and top stories that are... Read More
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voip business phone system
Ion Mae Dec 29, 2017
This Month in Telecom is a monthly news round-up on VoipReview.org that aims to give our readers a fast and easy way to catch up on the latest news and top stories that are... Read More
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employee hand holding and using a smartphone
Ion Mae Dec 28, 2017
Text messaging, more commonly referred to as “texting,” has evolved from a simple way for friends and family to connect to a powerful business communication tool. Due to its speed... Read More
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conference calling phone on desk in meeting room
Ion Mae Dec 22, 2017
Conference calling has been a staple in business environments for decades as it helps to efficiently bring together both internal and external stakeholders from virtually anywhere... Read More
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omnichannel contact center concept
Ion Mae Dec 20, 2017
There was a time when Artificial Intelligence (AI) was merely a fantasy in the realm of science fiction. But through decades of rigorous academic research and innovation, AI is... Read More
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contact center headset on top of laptop computer
Ion Mae Dec 14, 2017
Call centers collect and generate a massive amount of data on a daily basis. Yet in most of these operations (and especially in legacy call centers), the data being tracked and... Read More
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unified communications concept with world map and globe
Ion Mae Dec 13, 2017
2017 has been a big year for Unified Communications (UC). Over the past year, enterprises of all sizes and across all industries have come to realize the need to adopt robust UC... Read More
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enterprise video concept
Ion Mae Dec 11, 2017
The use of video in the enterprise continues to grow due to the rise of millennials in the workforce and also because of the usability of video. From one-on-one employee... Read More
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headset on keyboard in a modern contact center
Ion Mae Dec 05, 2017
Today's businesses are realizing that the overall customer experience is more important than ever and that a complete customer profile can make all the difference when agents are... Read More
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Pages

Recent Reviews

centurylink logo
1
CenturyLink

Stay clear of these criminals. I shut off my service (which was a HUGE pain in itself), paid my final bill, and due to a mistake on their...

February 14th, 2018 - nataliejeangilbert
net2phone logo
5
Net2Phone

David did an excellent job pulling this all together. He patiently worked with me personally until everything was set up. He was absolutely awesome.

February 12th, 2018 - orbisapp

Most Recent Blog Posts

UCaaS concept
Intermedia Unveils New UCaaS Platform for SMBs

The Unified Communications and Collaboration market is in the midst of a rapid transformation. With big players merging and new names coming to the forefront, plus with constant innovation and new...

Feb 21, 2018
voip telephone pad
This Month in Telecom: January 2018

This Month in Telecom is a monthly news round-up on VoipReview.org that aims to give our readers a fast and easy way to catch up on the latest news and top stories that are trending in the voice and...

Jan 30, 2018