Ion Mae

Ion Mae's picture
Online Technology Writer
Ion Mae is the online technology writer for VoIPReview.org. She delivers all the latest updates and useful resources on various business communication solutions to help businesses grow and succeed. She covers a range of topics including business VoIP, Unified Communications, and more.

Author's most recent articles:

headset on keyboard in a modern contact center
Ion Mae Dec 05, 2017
Today's businesses are realizing that the overall customer experience is more important than ever and that a complete customer profile can make all the difference when agents are... Read More
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VoIP telephone and headset
Ion Mae Nov 30, 2017
This Month in Telecom is a monthly news round-up on VoipReview.org that aims to give our readers a fast and easy way to catch up on the latest news and top stories that are... Read More
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remote workers video call on laptop
Ion Mae Nov 16, 2017
With an ever-expanding array of available solutions and platforms for connecting teams, customers, clients, and key stakeholders, there has never been a more exciting time for... Read More
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voip telephone system
Ion Mae Nov 01, 2017
This Month in Telecom is a monthly news round-up on VoipReview.org that aims to give our readers a fast and easy way to catch up on the latest news and top stories that are... Read More
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office worker dialing phone system
Ion Mae Oct 13, 2017
This Week in Telecom is a bi-weekly news round-up on VoipReview.org that aims to give our readers a fast and easy way to catch up on the latest news and top stories that are... Read More
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Avaya Equinox Meetings Online laptop tablet interfaces
Ion Mae Oct 09, 2017
A common adage is that a picture is worth a thousand words. But when it comes to business, video could be worth a whole lot more. Organizations of all sizes are discovering the... Read More
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employee hand dialing keypad on IP phone
Ion Mae Sep 28, 2017
This Week in Telecom is a bi-weekly news round-up on VoipReview.org that aims to give our readers a fast and easy way to catch up on the latest news and top stories that are... Read More
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contact center headset on laptop computer keyboard
Ion Mae Sep 26, 2017
Understanding and engaging customers these days require more than just resolving a one-time problem or responding to their feedback. To truly connect with customers and stay... Read More
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bluejeans product lineup on mobile desktop and laptop
Ion Mae Sep 22, 2017
Video conferencing is a highly attractive tool for companies of all sizes and industries because it affords businesses the ability to bring people and teams together for... Read More
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digital transformation
Ion Mae Sep 15, 2017
Digital transformation has evolved from just another business buzzword to a top strategic priority of every enterprise that wants to succeed and to survive in the competitive... Read More
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Pages

Recent Reviews

CallCentric logo
5
CallCentric

For low or moderate call usage CallCentric is an unparalleled highly cost-effective provider. Their customer service is by message exchanges within...

November 14th, 2017 - RGWood
Comcast logo
1
Comcast

had a horrible time dealing with customer service, we were billed after cancelling an old subscription at our previous address. We spent several...

November 9th, 2017 - ehogan

Most Recent Blog Posts

headset on keyboard in a modern contact center
TCN Exec Shares Top Contact Center Trends and Predictio...

Today's businesses are realizing that the overall customer experience is more important than ever and that a complete customer profile can make all the difference when agents are interacting with...

Dec 05, 2017
VoIP telephone and headset
This Month in Telecom: November 2017

This Month in Telecom is a monthly news round-up on VoipReview.org that aims to give our readers a fast and easy way to catch up on the latest news and top stories that are trending in the voice and...

Nov 30, 2017