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Home > All Providers Reviews > Alliance Phones

Alliance Phones Reviews

Alliance Phones is a business phone service provider that offers hosted VoIP to small and medium-sized businesses around the country. They deliver three different cloud-based VoIP plans that offer businesses rich PBX features and no annual contract. Alliance Phones focuses purely on the most crucial business needs, and deliberately decided not sell residential phone service so that they could fully focus on business innovations. The company prides themselves in owning their own technology, which means that they can easily troubleshoot, fix, maintain, and upgrade their systems on a regular basis.

 

Users Average Rating

Providers Comparison

Note: The graphs above only measure the user ratings displayed over the last five years.

Editorial Review

Headquartered in South San Francisco, Alliance Phones specializes in cloud-based VoIP services for small and mid-sized businesses. Although relatively new to the industry (founded in 2012), Alliance Phones takes a straightforward approach to their VoIP solutions, offering competitive and feature-rich plans that are more affordable than traditional phone solutions.

Easy, Simple, and Effortless Plans

Switching to Alliances Phones can’t only be described as easy, simple, and effortless. Their business phone plans are also named after these three words. Easy Plus plan is suitable for businesses with 1-3 users; Simplicity Plus plan is intended for businesses that require 4-20 lines; and Effortless Plus plans is for larger companies with 21-100+ users. Each plan comes with Unlimited Minutes, Rich PBX Features, No Initial Setup Fees, and Monthly Contracts.

24/7 Customer Support

Alliance Phones offers 24/7 customer support. Their friendly staff is based in the U.S. and can be reached through phone or email. For concerns about installation and configuration, Alliance Phones  also has  a detailed guide published on their website to assist users.

 
Write your own review

Alliance has the best support of any VOIP provider we have ever used

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4
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Average: 5 (1 vote)

We moved from a traditional (non-voip) provider to 8x8 many years ago. I became accustomed to lousy support. After all, it seems to be the way of the world in these times. One day I just couldn't take it anymore. Our phones weren't working correctly, I couldn't get support on the phone and I started looking for a new provider. I was scared stiff. I had online sales customer service and 8 retail locations and no idea what rang where. Alliance held my hand through the transfer, put up with my state of panic and got everything working perfectly in short order. Fast forward years later and Alliance is my VOIP provider for 4 businesses. They provide service and phone numbers in Texas, New York (they even got me a 212 number) and Costa Rica. Yes, they got me local phone numbers in Jaco Costa Rica for RentRica. I recently ported my cell phone number to Alliance. They walked me through setting up a SIP app on my phone, helped me get SMS working and followed up to make sure everything was as it should be. I can only compare the phone service to 8x8 and it is night and day. But I can compare the support to every company I am forced to deal with every day. Alliance has better phone support than 99% of the companies I do business with and that is a very long list. To me, support after the sale is as important as the service provided.

Alliance has the best support I have encountered in the VOIP business. They are incredibly flexible. I have thrown some strange requests at Alliance.TJ and the support staff jump through hoops to make it happen.
The only thing I have ever requested and didn't get was a white list for my extension. My personal number is 20 years old and 80% of the calls I get are spam. Often with the caller ID spoofed. I wish I could provide a list of contacts who could get through and send everyone else to VM. As it is now I a forced to send every single caller to VM to avoid all the spam calls to my personal extension.
Yes

Exceptional Service!

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5
Average: 5 (1 vote)
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We had previously tried VOIP with a large carrier. We consistently experienced dropped calls and it impacted our business. We decided to try Alliance. We could not have been more impressed. Their platform is amazing and has allowed all our offices in different locations to connect and feel like one office. The call quality is outstanding. Most importantly, Alliance’s customer service is exceptional. We are able to reach the Alliance team immediately and deal with the same great staff. With Alliance, there is no unending wait times and speaking to random individuals at a call centre. Their staff are informed and always have creative and resourceful suggestions to our requests and questions. We could not be more pleased to have transferred to Alliance and highly recommend them to anyone looking for a VOIP service provider. Thank you Alliance!

Great Platform, Great customer service!
None that I can think of
Yes

Great Service!

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5
Average: 5 (1 vote)
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I switched from Jive to Alliance Phones. They are truly the best VOIP Phone System that I've had. They stand out from the rest with their real value for money and polite and prompt service. The online portal makes managing the phone system much faster and easier. All our drivers have the mobile app installed on their smartphones. It just makes things so much easier and simpler.

The flexibility that we can use the service from our cell phones via mobile app. We don't have to forward our calls - they just ring on the mobile app.
None that I can think of
Yes

Exceptional Support, Great Service and Response - Time - Alliance Phones

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5
Average: 5 (1 vote)
5
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Average: 5 (1 vote)
5
Average: 5 (1 vote)

We recently had to move to a new office, as our company grew, and we've decided to use this opportunity to switch our VOIP Provider, with which we were not too happy anyways. I have to admit that when we saw Alliance Phones quote proposal, at first we did not take it very seriously, as the price seemed pretty low, considering all the features that they offer, on top of which, they have unlimited minutes for US and Canada. However, after we had a few conversations with Alliance Phones, we realized that they are very serious and dedicated to what they do. We even asked them for some references in our state and they were very quick to provide us with such. All the three companies that we called had very nice things to say about them. They were all impressed with their fantastic response and support. They even have an Emergency Support that runs 24/7 and most importantly, it is US based. We have been using Alliance Phones services for about 4 months now and I can honestly say that we had never had any disappointments. They are very kind, quick to act and always ready to go out of their way, in order to satisfy us. Their Web Interface is really easy to use but now I can think of few times, when we were not sure how to setup a certain feature (I think it was the Call Queues) and they did it for us straight away. The best thing about it is that it took them 5 minutes to do it. It's the type of service that we would sincerely recommend!

Great Support, Very Reasonable Prices, Exceptional Sound Clarity and plenty of Features that come with the service, without any extra additional costs.
No such thing at this stage.
Yes

Easy to setup

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5
Average: 5 (1 vote)
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I did a lot of research before I decided to go with Alliance. The web portal is nice. I can see who is on phone in my office. For the 9 months I have been with them I haven’t had any issues with quality of the service. I would recommend.

I can control the phone system using the web panel
I can’t use my old analog phones and had buy IP Phones
Yes

Alliance Phones are Just The Best!

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5
Average: 5 (1 vote)
5
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With 14 months service I can say I'm pretty happy with Alliance Phones. I don't use most of the features offered, but I really like the voicemail-to-email and the cool thing is that my clients can hear my business voicemail even though the phone is forwarded to my cell phone.

Very knowledgeable people. Saved me a lot on my phone bill.
I had to upgrade my Internet speed, because the phones consume more Internet.
Yes

Nailed Down Alliance Phones

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5
Average: 5 (1 vote)
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Average: 5 (1 vote)
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I’m new to VoIP and as everything new I’m trying to be more careful. The guys from Alliance were very patient and explained me everything in details. Everything seem natural – no scripted answers or questions.
Very Happy! Will definitely recommend!

The guys seems to be very knowledgeable about VoIP
None I can think of.
Yes

Wild About Alliance

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I got screwed by m*gap*t* they were supose to do my phone an the
guy just hooked 2 eithernet cables up in over 4 1/2 hrs never configured provisioned or anything
didnt hava a computer with him or anything to access the gear
he left the jobsite a few times and was gone 1/2 hr 45 min each time
he left and told me to do it myself said he had other apointments
so trying to find a company that could handle the spa232d truned out to be a challange
i got ahold of Alliance and they said they delt with all cisco prouducts
it took a bit of doing stanley got into my ata and got me configured and proviosned
and got to see the new ata control panel
this company ROCKS IAM THRILLED

where do i start the list my Customer service rep is a total rock star thank you Stanley they go above and beyond on tech service
no idea why this is even here ohh got to be for "the other companys"
Yes

Great Savings

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I was a customer of Time Warner. Switching to Alliance Phones saved me more than 70% and I have more features that I need.

Great company staff. I think they ask the right questions and they are more flexible compared to other providers I spoke with.
None I can think of
Yes

Amazing Service

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Average: 5 (1 vote)
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Before I decided to go with Alliance Phones I was looking into inhouse PBXs. However it seems like everybody nowadays talks about the cloud. I have 10 Phone units and I don’t care whether I’m on the cloud or off the cloud as long as the price I pay is reasonable. I don’t want to show off my equipment, I just want it to work. I had experience with “buy this equipment” and then you’re on your own, so the concept of the cloud technology “plug and play” sounded more appealing to me. Alliance Phones offered very competitive price and have a friendly staff. Whatever they promised, they delivered.

Excellent Call Quality from Alliance Phones
None
Yes

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Alliance Phones

Brisbane , CA
United States
2009Year Founded
100%Recommend
13User Reviews

Overall Rating

5
5
100%
100%
98%
100%
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Service Locations

  • United States
  • Canada
VoIP app

The Skinny

Alliance Phones offers small and medium-sized business customers hosted VoIP solutions in the cloud. A newer name in the VoIP industry, Alliance Phones offers competitive plans that are feature-rich withi unlimited minutes and no initial setup fees. On top of their standard PBX features, Alliance Phones offers CRM integration, call recording capabilities, and extension features.Their systems are compatible with both PC and Mac office systems. Their recommended 3rd party softphone currently works with Apple, and is in development for Android devices.

You can sign up for a free demo with Alliance Phones before committing, which gives you access to a free temporary number and unliimited calling for 30 days.

the rub

The Rub

Easy, effortless, and simple not only describe how seamless it is to switch to Alliance Phones phone service. Alliance Phones offers its three main system plans with the same slogans.

  • Their Easy Plus plan is for smaller businesses that only need 1-3 phones lines. Users get unlimited minutes, rich PBX features, a monthly contract, and no initial setup fees. This runs for $29.97/month per extension.
  • The Simplicity Plus plan also includes unlimited minutes, PBX features, and no setup fees, but it’s intended for 4-20 phone lines and comes at a discount of $24.97/month per extension.
  • The Effortless Plus plan is Alliance Phones’ best value at $19.97/month per line. This plan also comes with all of the goodies as the Easy Plus and Simplicity Plus plans, but is meant for larger companies with 21-100+ phone lines.

All of Alliance Phones’ plans comes with over 20 included free features like toll-free numbers, auto attendant, call recording, and music on hold. Additional local numbers, toll-free numbers, and number porting are available at a cost. Check their site for a list of international calling rates. 

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Bottom Line

Alliance Phones delivers business phone plans that offer unlimited calling in the US and Canada with plans that are stacked with rich PBX features and a monthly contract, meaning no long term committment to tie you down. Plus they offer you the chance to trial run their service with a free demo. And if you're in need of an IP phone for your VoIP system, they can be bought directly from Alliance Phones at a rate of 30% off. All of their devices also require little to no setup - just plug them in and you're good to go.

Furthermore, Alliance Phones has US-based customer service and an online chat feature for your support needs. They also offer a careful breakdown of easy setup instructions on their website in case you are having trouble.

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Our Two Cents

For a solid, simple, and straight-forward VoIP service, Alliance Phones offers three tier options to meet your business VoIP needs: Easy Plus, Simplicity Plus, and Effortless Plus. The more users you have, the cheaper the monthly cost per user. What's even better is that they operate on monthly contracts, making it a good choice for businesses who don't want to be tied into a long term contract. Each tier comes with unlimited minutes to the U.S. and Canada on top of big features, with no initial setup fees. Alliance Phones also lets you try their phone system through a free demo, where you can get a free temporary number and unlimited free calling for 30 days.

Another bonus to Alliance Phones is that they offer US-based support if users have any questions, as well as an email option for any support-related questions. They also offer an online help chat, too, for customers who want to message their questions to a live agent.

Plan Info
Plan Name Alliance Phones Effortless Plus
Plan Summary For a business phone system that gives you big phone features on top of cloud PBX functionality for a monthly contract, Alliance Phones is the clear choice. Their plans come with unlimited minutes, no initial setup fees, and a price tag that is entirely affordable.
Key Features
  • Unlimited Minutes
  • PBX Features
  • No Initial Setup Fees
  • Monthly Contract
Notes Plan available for 21 - 100 users only. Add Call Recording for $5/ext/mo. True 800 Number: $40 One Time Setup Fee; Vanity Toll Free Number: $25 One Time Setup Fee; All Toll Free Numbers: $4.99 Monthly Fee Per Number. Additional Minutes: $0.025 p/m. Local number porting is free for new clients; $15.00 charge only if clients decide to port more numbers at a later stage. This Plan is available in the following countries :
  • United States
  • Canada
  • Mexico
  • Puerto Rico
  • Plan Pricing & Services1
    Regular Price $19.97
    Promo Price N/A
    Price Disclaimer 12% discount for subscribing and paying for a year upfront.
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 Yes
    Plan Pricing Tiers2
    Month to Month
    (per user)
    • 20 - 100 users : $19.97 /mo.
    Annual Contract Prepay
    (per user)
    • 20 - 100 users : $17.58 /mo. x 12
    	
    Toll Free
    Setup $0.00
    Monthly $4.99 /mo.
    Included Min. N/A
    Add'l Min. Cost $0.03 /min.
    Faxing
    Setup 0
    Monthly Included
    Included Pages 0
    Add'l Pages Cost 0
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Optional Features Pricing
    Call Recording
    • Setup $0.00
    • Price per Month $5.00
    • Price per User $0.00 - $5.00
    • Price per Min. $0.00
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost N/A
    Long Distance Unlimited
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection Yes
    Auto Attendant Yes
    Barge Yes
    Business SMS Yes
    Busy Lamp Field Yes
    Call Analytics Yes
    Call Announce Yes
    Call Continuity Yes
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now Yes
    Call Monitoring Yes
    Call Notifications Yes
    Call Park Yes
    Call Pass Yes
    Call Queuing Yes
    Call Recording Yes
    Call Return Yes
    Call Routing Yes
    Call Screening Yes
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control Yes
    Click-to-call Me Yes
    Click-to-dial No
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging Yes
    Desktop Integration Client Yes
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing Yes
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response Yes
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync No
    Music on Hold Yes
    Redial Yes
    Ring Groups Yes
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial Yes
    Switchboard Software Yes
    Telephone Numbers (DIDs) Yes
    Third Party Softphones Yes
    Unified Inbox Yes
    User Portal Yes
    Video Conferencing Yes
    Virtual Extensions Yes
    Virtual Fax Yes
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper Yes
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name Alliance Phones Simplicity Plus
    Plan Summary For a business phone system that gives you big phone features on top of cloud PBX functionality for a monthly contract, Alliance Phones is the clear choice. Their plans come with unlimited minutes, no initial setup fees, and a price tag that is entirely affordable.
    Key Features
    • Unlimited Minutes
    • PBX Features
    • No Initial Setup Fees
    • Monthly Contract
    Notes Plan available for 4 - 20 users only. Add Call Recording for $5/ext/mo. True 800 Number: $40 One Time Setup Fee; Vanity Toll Free Number: $25 One Time Setup Fee; All Toll Free Numbers: $4.99 Monthly Fee Per Number. Additional Toll Free Minutes: $0.025 p/m. Local number porting is free for new clients; $15.00 charge only if clients decide to port more numbers at a later stage. This Plan is available in the following countries :
  • United States
  • Canada
  • Mexico
  • Puerto Rico
  • Plan Pricing & Services1
    Regular Price $24.97
    Promo Price N/A
    Price Disclaimer 12% discount for subscribing and paying for a year upfront.
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 Yes
    Plan Pricing Tiers2
    Month to Month
    (per user)
    • 4 - 20 users : $24.97 /mo.
    Annual Contract Prepay
    (per user)
    • 4 - 20 users : $21.98 /mo. x 12
    	
    Toll Free
    Setup $0.00
    Monthly $4.99 /mo.
    Included Min. N/A
    Add'l Min. Cost $0.03 /min.
    Faxing
    Setup 0
    Monthly Included
    Included Pages 0
    Add'l Pages Cost 0
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Optional Features Pricing
    Call Recording
    • Setup $0.00
    • Price per Month $5.00
    • Price per User $0.00 - $5.00
    • Price per Min. $0.00
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost N/A
    Long Distance Unlimited
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection Yes
    Auto Attendant Yes
    Barge Yes
    Business SMS Yes
    Busy Lamp Field Yes
    Call Analytics Yes
    Call Announce Yes
    Call Continuity Yes
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now Yes
    Call Monitoring Yes
    Call Notifications Yes
    Call Park Yes
    Call Pass Yes
    Call Queuing Yes
    Call Recording Yes
    Call Return Yes
    Call Routing Yes
    Call Screening Yes
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control Yes
    Click-to-call Me Yes
    Click-to-dial No
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging Yes
    Desktop Integration Client Yes
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing Yes
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response Yes
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync No
    Music on Hold Yes
    Redial Yes
    Ring Groups Yes
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial Yes
    Switchboard Software Yes
    Telephone Numbers (DIDs) Yes
    Third Party Softphones Yes
    Unified Inbox Yes
    User Portal Yes
    Video Conferencing Yes
    Virtual Extensions Yes
    Virtual Fax Yes
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper Yes
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name Alliance Phones Easy Plus
    Plan Summary For a business phone system that gives you big phone features on top of cloud PBX functionality for a monthly contract, Alliance Phones is the clear choice. Their plans come with unlimited minutes, no initial setup fees, and a price tag that is entirely affordable.
    Key Features
    • No Initial Setup Fees
    • Monthly Contract
    • Unlimited Minutes
    • Advanced Features
    Notes Plan available for 1-3 users only. Add Call Recording for $5/ext/mo. True 800 Number: $40 One Time Setup Fee; Vanity Toll Free Number: $25 One Time Setup Fee; All Toll Free Numbers: $4.99 Monthly Fee Per Number. Additional Minutes: $0.025 p/m. Local number porting is free for new clients; $15.00 charge only if clients decide to port more numbers at a later stage. This Plan is available in the following countries :
  • United States
  • Canada
  • Mexico
  • Puerto Rico
  • Plan Pricing & Services1
    Regular Price $29.97
    Promo Price N/A
    Price Disclaimer 12% discount for subscribing and paying for a year upfront.
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 Yes
    Plan Pricing Tiers2
    Month to Month
    (per user)
    • 1 - 3 users : $29.97 /mo.
    Annual Contract Prepay
    (per user)
    • 1 - 3 users : $26.38 /mo. x 12
    	
    Toll Free
    Setup $0.00
    Monthly $4.99 /mo.
    Included Min. N/A
    Add'l Min. Cost $0.03 /min.
    Faxing
    Setup 0
    Monthly Included
    Included Pages 0
    Add'l Pages Cost 0
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Optional Features Pricing
    Call Recording
    • Setup $0.00
    • Price per Month $5.00
    • Price per User $0.00 - $5.00
    • Price per Min. $0.00
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost N/A
    Long Distance Unlimited
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection Yes
    Auto Attendant Yes
    Barge Yes
    Business SMS Yes
    Busy Lamp Field Yes
    Call Analytics Yes
    Call Announce Yes
    Call Continuity Yes
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now Yes
    Call Monitoring Yes
    Call Notifications Yes
    Call Park Yes
    Call Pass Yes
    Call Queuing Yes
    Call Recording Yes
    Call Return Yes
    Call Routing Yes
    Call Screening Yes
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control Yes
    Click-to-call Me Yes
    Click-to-dial No
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging Yes
    Desktop Integration Client Yes
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing Yes
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response Yes
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync No
    Music on Hold Yes
    Redial Yes
    Ring Groups Yes
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial Yes
    Switchboard Software Yes
    Telephone Numbers (DIDs) Yes
    Third Party Softphones Yes
    Unified Inbox Yes
    User Portal Yes
    Video Conferencing Yes
    Virtual Extensions Yes
    Virtual Fax Yes
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper Yes
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name Unlimited Tier
    Plan Summary Unlimited Minutes for US and Canada with pricing per channel
    Key Features
    • Bi-Directional Channels
    • Easy to Setup
    • Reliable
    • Instant Provisioning
    Notes Each channel is bidirectional. 1 channel = 1 inbound + 1 outbound call simultaneously This Plan is available in the following countries :
  • United States
  • Canada
  • Plan Pricing & Services1
    Regular Price $19.97
    Promo Price N/A
    Price Disclaimer Unlimited Minutes for US and Canada with pricing per channel. International Rates apply
    Setup Fees $0.00
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee $0.00
    Unlimited Minutes Yes
    Toll Free3 Yes
    Plan Pricing Tiers2
    Month to Month
    (per user)
    • Unlimited : $19.97 /mo.
    	
    Toll Free
    Setup $0.00
    Monthly $5.00 /mo.
    Included Min. 0
    Add'l Min. Cost $0.03 /min.
    Faxing
    Setup 0
    Monthly Included
    Included Pages 0
    Add'l Pages Cost 0
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost N/A
    Long Distance Unlimited
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection No
    Auto Attendant No
    Barge No
    Business SMS Yes
    Busy Lamp Field No
    Call Analytics Yes
    Call Announce No
    Call Continuity No
    Call Forwarding No
    Call Forwarding - Advanced No
    Call Hold No
    Call Logs/Reports Yes
    Call Me Now No
    Call Monitoring No
    Call Notifications No
    Call Park No
    Call Pass No
    Call Queuing No
    Call Recording No
    Call Return No
    Call Routing No
    Call Screening No
    Call Transfer No
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic No
    Caller ID Block No
    Caller ID Control No
    Click-to-call Me No
    Click-to-dial No
    Conference Bridge No
    Conference Calling No
    Custom Greetings No
    Custom Tagging No
    Desktop Integration Client No
    Dial-by-Name Directory No
    Directory Assistance (411) No
    Do Not Disturb No
    E911 Yes
    Fax to Email No
    Find Me/Follow Me No
    Group Paging No
    HD Video Conferencing No
    HD Voice Yes
    Hunt Groups No
    Interactive Voice Response No
    Local Number Portability Yes
    Mobile App No
    Mobile/Desktop Sync No
    Music on Hold No
    Redial No
    Ring Groups No
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance Yes
    Simultaneous Ring No
    Softphone No
    Speed Dial No
    Switchboard Software Yes
    Telephone Numbers (DIDs) Yes
    Third Party Softphones No
    Unified Inbox No
    User Portal Yes
    Video Conferencing No
    Virtual Extensions No
    Virtual Fax Yes
    Visual Voicemail No
    Voicemail No
    Voicemail to Email No
    Voicemail Transcription No
    Whisper No
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name Metered Plan
    Plan Summary Unlimited Channels with per-minute pricing
    Key Features
    • Unlimited Channels
    • Easy to Setup
    • Reliable
    • Instant Provisioning
    Notes Unlimited amount of simultaneous calls billed per minute This Plan is available in the following countries :
  • United States
  • Canada
  • Plan Pricing & Services1
    Regular Price $9.97
    Promo Price N/A
    Price Disclaimer + $0.0081/min. For US and Canada only. International rates apply
    Setup Fees $0.00
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee $0.00
    Unlimited Minutes Yes
    Toll Free3 Yes
    Plan Pricing Tiers2
    Month to Month
    (per user)
    • Metered : $9.97 /mo.
    	
    Toll Free
    Setup $0.00
    Monthly $5.00 /mo.
    Included Min. 0
    Add'l Min. Cost $0.03 /min.
    Faxing
    Setup 0
    Monthly Included
    Included Pages 0
    Add'l Pages Cost 0
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost $0.008
    Long Distance -
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost $0.008
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection No
    Auto Attendant No
    Barge No
    Business SMS Yes
    Busy Lamp Field No
    Call Analytics Yes
    Call Announce No
    Call Continuity No
    Call Forwarding No
    Call Forwarding - Advanced No
    Call Hold No
    Call Logs/Reports Yes
    Call Me Now No
    Call Monitoring No
    Call Notifications No
    Call Park No
    Call Pass No
    Call Queuing No
    Call Recording No
    Call Return No
    Call Routing No
    Call Screening No
    Call Transfer No
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic No
    Caller ID Block No
    Caller ID Control No
    Click-to-call Me No
    Click-to-dial No
    Conference Bridge No
    Conference Calling No
    Custom Greetings No
    Custom Tagging No
    Desktop Integration Client No
    Dial-by-Name Directory No
    Directory Assistance (411) No
    Do Not Disturb No
    E911 Yes
    Fax to Email No
    Find Me/Follow Me No
    Group Paging No
    HD Video Conferencing No
    HD Voice Yes
    Hunt Groups No
    Interactive Voice Response No
    Local Number Portability Yes
    Mobile App No
    Mobile/Desktop Sync No
    Music on Hold No
    Redial No
    Ring Groups No
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance Yes
    Simultaneous Ring No
    Softphone No
    Speed Dial No
    Switchboard Software Yes
    Telephone Numbers (DIDs) Yes
    Third Party Softphones No
    Unified Inbox No
    User Portal Yes
    Video Conferencing No
    Virtual Extensions No
    Virtual Fax Yes
    Visual Voicemail No
    Voicemail No
    Voicemail to Email No
    Voicemail Transcription No
    Whisper No
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.

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