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On VoipReview.org, consumers can read user-submitted reviews on business and residential VoIP services.

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Reviews give helpful insight into top providers

With the table below, you can see every VoIP provider currently in business and every review of each VoIP provider.

VoIP is a hot new service in the communications industry. But how do you distinguish between the top-notch stars like Vonage Business Solutions, Broadvoice, or Jive, compared to the newer, less-established providers? That's where our user-submitted reviews come in handy.

One of the best ways to get the know-how on providers is to read customer reviews. Here on VoipReview, we have compiled all of our customer reviews into an easy-to-read format. Plus, check out our unique scatter plot for an overall comparison of reviews across highly-rated VoIP providers. You can also check individual provider pages to see all of their customer reviews, and to see how the provider has ranked over time.

Our reviews are based on a number of factors: customer service, features, reliability, sound quality, and price, then given a comprehensive overall rating. These reviews are submitted by users like you, and can offer helpful insight into VoIP providers. You can review these reviews in two ways: our innovative plot chart, or via the individual provider pages.

How To Decipher VoipReview's Review Plot Graph

Recent Reviews

1
Since the beginning of 2018 Mitel has decided to outsource there customer service. Service has dramatically deteriorated. It used to be quite good....
Deirdre - July 17th, 2018
1
The absolute worst experience I have ever had with a company. I spoke with 10 different people and nobody was able to help me until the 11th person I...
Leah L Frette - July 12th, 2018
1
They seemed to be a good deal when I first looked into them. They took my payment, delivered the toll free number and then when you called it, it...
angryfraggle - July 11th, 2018
5
Packet Fusion is a reseller of VoIP services such as Ring Central. You cannot compare a reseller to a manufacturer. Come on guys!
[email protected] - July 10th, 2018
5
I've been using Rebtel to call my Family & friends in the Philippines since 2008 and I would say, for the past few years, I am a happy and...
ChePnay - July 8th, 2018
5

8x8

We've had great success with 8x8. Uptime is great, haven't needed customer support, and their mobile app is also nice for receiving calls when on the...
barneybski - July 6th, 2018
5
I switched from Jive to Alliance Phones. They are truly the best VOIP Phone System that I've had. They stand out from the rest with their real value...
alexmiler - June 25th, 2018
5
After having spent the weekend instructing staff who are completely clueless on the functionality of this system, I have become even more confident...
VCAT - June 25th, 2018

All Providers

Fonality
Fonality is a top-rated business phone system owned by NetFortris, which offers flexible deployment and collaboration applications. Their services have one of the best retention rates in the industry...
3.716

53 reviews

Vonage Business
Vonage Business delivers feature-rich and affordable business VoIP plans that are best for small to medium-sized businesses. Developed in early 2000, Vonage is a household name in the VoIP...
4.470795

62 reviews

Mitel MiCloud Business
Mitel is a trusted VoIP provider that caters to small, mid-sized, and enterprise businesses by providing integrated solutions that to help companies connect, collaborate, and cater to ...
4.555555

24 reviews

magicJack for BUSINESS
magicJack for Business is a business broadband phone provider that provides affordable business VoIP plans to small and medium sized businesses. Their VoIP options are available for one low flat rate...
3.666665

3 reviews

Star2Star Communications
Founded in 2006, Star2Star provides cloud-based VoIP services to businesses of all sizes. Their flexible and scalable solutions grow with businesses and help them save costs through flexible pricing...
Telebroad
Telebroad has been involved in the VoIP industry since 2006 and serves customers across the world. As a cutting-edge method of business communication, they strive to liberate customers from...
MegaPath
MegaPath Hosted Voice delivers exceptional functionality and features for today’s demanding business environment. The MegaPath Hosted PBX service delivers powerful calling and mobility features that...
4.476925

14 reviews

VoIPLy
A business VoIP phone system provider, VoIPLy strives to deliver a communication service that is simple and reliable. Founded in 2012, VoIPLy strives to provide simple VOIP phone systems that address...
4.8

5 reviews

RingCentral
RingCentral is an advanced communications provider that offers a complete and scalable business VoIP solutions for today's global workforce. Since 2003, RingCentral has been serving up affordable...
4.233765

133 reviews

Gabbit
The Gabbit Cloud-Based Exchange® is tailor made for small businesses.  They offer over 100 features at a flat rate price to meet your communication needs and help you grow.  With 24/7 U.S....
*Rates shown do not include E-911 charges, taxes, and surcharges. Most providers offering unlimited calling have restrictions and some rates shown are promotional rates based on term contracts or promotional periods. Be sure to read individual providers terms and conditions before you buy. Rates and features displayed for each provider have been sourced from provider\'s site and other online sources. While we strive to display current information, be sure to check directly with each provider as their plans, pricing, and features are subject to change.

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Do you have an opinion or experience to share? Write your own review here on VoipReview with the review form above. Contribute a provider review and rate them on customer service, features, reliability, sound quality, and price. Share any helpful insider knowledge or new information that you have learned from being a current or past customer.

Some things to keep in mind for writing a helpful user review:

  1. Remember that a "good" review isn't always positive, but it is always helpful to others.
  2. Include relevant and important details, but avoid extra fluff.
  3. Avoid naming or attacking specific individuals. Keep in mind that you are writing about your experience, not belittling an employee.
  4. Be honest and forthright in your review.
  5. Pay attention to grammar, spelling, and proper punctuation.
  6. Position/compare the service to others in the same genre.

 

 

Recent Reviews

mitel logo
1
Mitel MiCloud Business

Since the beginning of 2018 Mitel has decided to outsource there customer service. Service has dramatically deteriorated. It used to be quite good....

July 17th, 2018 - Deirdre
centurylink logo
1
CenturyLink

The absolute worst experience I have ever had with a company. I spoke with 10 different people and nobody was able to help me until the 11th person I...

July 12th, 2018 - Leah L Frette

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