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All Providers Reviews

On VoipReview.org, consumers can read user-submitted reviews on business and residential VoIP services.

VoipReview star ratings

Check Out Our User Reviews

Reviews give helpful insight into top providers

With the table below, you can see every VoIP provider currently in business and every review of each VoIP provider.

VoIP is a hot new service in the communications industry. But how do you distinguish between the top-notch stars like Vonage Business Solutions, Broadvoice, or Jive, compared to the newer, less-established providers? That's where our user-submitted reviews come in handy.

One of the best ways to get the know-how on providers is to read customer reviews. Here on VoipReview, we have compiled all of our customer reviews into an easy-to-read format. Plus, check out our unique scatter plot for an overall comparison of reviews across highly-rated VoIP providers. You can also check individual provider pages to see all of their customer reviews, and to see how the provider has ranked over time.

Our reviews are based on a number of factors: customer service, features, reliability, sound quality, and price, then given a comprehensive overall rating. These reviews are submitted by users like you, and can offer helpful insight into VoIP providers. You can review these reviews in two ways: our innovative plot chart, or via the individual provider pages.

How To Decipher VoipReview's Review Plot Graph

Recent Reviews

3
Unfortunate experience of a ‘programming issue’ on their end leading to being assigned a number that they didn’t have reserved. When first aware of...
Mlmurray - February 27th, 2020
5
I have been using Jive for about 15 months and encountered no problems. When I first started to set up the dial plans I had questions and called...
volume124 - February 21st, 2020
1
Nextiva was amazing and promised everything we asked for as if our requirements were the simplest thing they had ever seen. This was not a surprise...
JustanITdude - February 21st, 2020
1
Fonality Review Up until recently the Becker Law firm (BLF) had been a loyal customer of Fonality – Netfortis. We were leasing our phones through...
jbecker4 - February 17th, 2020
5
When we replaced our phone system for the office we did a lot of research; we talked to a lot of different companies to see what they’re using; we...
PorterGlenn - February 14th, 2020
1
Service is not what they claimed. Prices went up dramatically after we added lines, nothing they promised. They are way overpriced and when I tried...
sambanning - February 9th, 2020
3
Magic jack call blocking has never worked. I have added telephone numbers to the call blocking list, and the telephone numbers are not blocked.
earnestl - February 7th, 2020
1
absolutely the worst thing that has happened to my business, not to mention the stress I have to suffer during my second pregnancy. their sales rep...
toothfairy - February 4th, 2020

All Providers

Fonality
Fonality is a top-rated business phone system owned by NetFortris, which offers flexible deployment and collaboration applications. Their services have one of the best retention rates in the industry...
3.61154

57 reviews

Freshcaller
Freshcaller is a modern day reimagining of our everyday phone system for customer support, sales, IT, and HR teams. With Freshcaller’s cloud-based architecture, it brings together the best of legacy...
Mitel MiCloud Business
Mitel is a trusted VoIP provider that caters to small, mid-sized, and enterprise businesses by providing integrated solutions that to help companies connect, collaborate, and cater to ...
4.555555

24 reviews

Jive VoIP
Jive Communications delivers reliable, enterprise-grade telephone systems and services to businesses and government organizations both large and small. With five different pricing tiers to choose...
4.684615

276 reviews

PGi
With 46,000 customers supported worldwide, PGi prides itself on helping people connect as an expert backed by 28 years as a collaboration industry leader. PGi’s GlobalMeet platform, provides a...
magicJack for BUSINESS
magicJack for Business is a business broadband phone provider that provides affordable business VoIP plans to small and medium sized businesses. Their VoIP options are available for one low flat rate...
3.666665

3 reviews

Grasshopper
Grasshopper offers a virtual PBX phone system for entrepreneurs looking for an alternative to a traditional phone line. Grasshopper offers the advanced features and capabilities of an expensive...
Star2Star Communications
Founded in 2006, Star2Star provides cloud-based VoIP services to businesses of all sizes. Their flexible and scalable solutions grow with businesses and help them save costs through flexible pricing...
3.4

5 reviews

Telebroad
Telebroad has been involved in the VoIP industry since 2006 and serves customers across the world. As a cutting-edge method of business communication, they strive to liberate customers from...
MegaPath
MegaPath Hosted Voice delivers exceptional functionality and features for today’s demanding business environment. The MegaPath Hosted PBX service delivers powerful calling and mobility features that...
4.476925

14 reviews

*Rates shown do not include E-911 charges, taxes, and surcharges. Most providers offering unlimited calling have restrictions and some rates shown are promotional rates based on term contracts or promotional periods. Be sure to read individual providers terms and conditions before you buy. Rates and features displayed for each provider have been sourced from provider\'s site and other online sources. While we strive to display current information, be sure to check directly with each provider as their plans, pricing, and features are subject to change.

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Do you have an opinion or experience to share? Write your own review here on VoipReview with the review form above. Contribute a provider review and rate them on customer service, features, reliability, sound quality, and price. Share any helpful insider knowledge or new information that you have learned from being a current or past customer.

Some things to keep in mind for writing a helpful user review:

  1. Remember that a "good" review isn't always positive, but it is always helpful to others.
  2. Include relevant and important details, but avoid extra fluff.
  3. Avoid naming or attacking specific individuals. Keep in mind that you are writing about your experience, not belittling an employee.
  4. Be honest and forthright in your review.
  5. Pay attention to grammar, spelling, and proper punctuation.
  6. Position/compare the service to others in the same genre.

 

 

Recent Reviews

phone.com logo
3
Phone.com

Unfortunate experience of a ‘programming issue’ on their end leading to being assigned a number that they didn’t have reserved. When first aware of...

February 27th, 2020 - Mlmurray
Jive logo
5
Jive VoIP

I have been using Jive for about 15 months and encountered no problems. When I first started to set up the dial plans I had questions and called...

February 21st, 2020 - volume124

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