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On VoipReview.org, consumers can read user-submitted reviews on business and residential VoIP services.

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Reviews give helpful insight into top providers

With the table below, you can see every VoIP provider currently in business and every review of each VoIP provider.

VoIP is a hot new service in the communications industry. But how do you distinguish between the top-notch stars like Vonage Business Solutions, Broadvoice, or Jive, compared to the newer, less-established providers? That's where our user-submitted reviews come in handy.

One of the best ways to get the know-how on providers is to read customer reviews. Here on VoipReview, we have compiled all of our customer reviews into an easy-to-read format. Plus, check out our unique scatter plot for an overall comparison of reviews across highly-rated VoIP providers. You can also check individual provider pages to see all of their customer reviews, and to see how the provider has ranked over time.

Our reviews are based on a number of factors: customer service, features, reliability, sound quality, and price, then given a comprehensive overall rating. These reviews are submitted by users like you, and can offer helpful insight into VoIP providers. You can review these reviews in two ways: our innovative plot chart, or via the individual provider pages.

How To Decipher VoipReview's Review Plot Graph

Recent Reviews

Where do I start? The service quality is inconsistent, the customer service is the worst I have ever seen. They are rude and at times flat out...
thetechguy - March 19th, 2018
Tried living with it for a year and it was ok. Then the calls got fuzzy with breaks in voice. Many friends complained that my calls to them were...
John Eddy - March 19th, 2018
Started up with seemingly good customer service, then was unable to provide me with the promised voip calls to Iran. Then didn’t even respond to me...
Marco - March 17th, 2018
First of all Magic Jack sales reps misrepresented their product so beware of them and their dishonesty. I was told there is no charge to port your...
bworsfold - March 16th, 2018
Worked with Dantley, was awesome, very knowledgeable and helpful. I recommend these guys. I was particularly impressed with the timing and...
dentalserviceforall - March 16th, 2018
I don’t recommend opting for multiple years of service of Magic Jack because if the device should fail within that period, you must replace it with a...
JR T - March 13th, 2018
I have used virtual phone services for nearly a decade. I find that the two biggest issues are the setup process and the poor coverage. I had a...
chrisgeo - March 8th, 2018
If you are like me and have been with Unlimitel since the days of Stephan Monette, it's time to reconsider your options. Primus, who purchased...
dosgringos - March 8th, 2018

All Providers

Fonality is a top-rated business phone service provider with flexible deployment and collaboration applications. Their services have one of the best retention rates in the industry, due in part to...

53 reviews

Vonage Business
Vonage Business delivers feature-rich and affordable business VoIP plans that are best for small to medium-sized businesses. Developed in early 2000, Vonage is a household name in the VoIP...

62 reviews

MITEL MiCloud Business
Mitel is a trusted VoIP provider that caters to small, mid-sized, and enterprise businesses by providing integrated solutions that to help companies connect, collaborate, and cater to ...

22 reviews

magicJack for BUSINESS
magicJack for Business is a business broadband phone provider that provides affordable business VoIP plans to small and medium sized businesses. Their VoIP options are available for one low flat rate...

3 reviews

Star2Star Communications
Founded in 2006, Star2Star provides cloud-based VoIP services to businesses of all sizes. Their flexible and scalable solutions grow with businesses and help them save costs through flexible pricing...
Telebroad has been involved in the VoIP industry since 2006 and serves customers across the world. As a cutting-edge method of business communication, they strive to liberate customers from...
RingCentral is an advanced communications provider that offers a complete and scalable business VoIP solutions for today's global workforce. Since 2003, RingCentral has been serving up affordable...

129 reviews

A business VoIP phone system provider, VoIPLy strives to deliver a communication service that is simple and reliable. Founded in 2012, VoIPLy strives to provide simple VOIP phone systems that address...
Founded on the principles of letting enterprises focus on business and not IT, Intermedia is a cloud-based provider focused on delivering business applications, call applications, and more....
A leader in telecommunication innovation, Broadvoice aims to provide business and residential customers with a feature-rich broadband phone service along with United States-based customer...

16 reviews

*Rates shown do not include E-911 charges, taxes, and surcharges. Most providers offering unlimited calling have restrictions and some rates shown are promotional rates based on term contracts or promotional periods. Be sure to read individual providers terms and conditions before you buy. Rates and features displayed for each provider have been sourced from provider\'s site and other online sources. While we strive to display current information, be sure to check directly with each provider as their plans, pricing, and features are subject to change.


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Do you have an opinion or experience to share? Write your own review here on VoipReview with the review form above. Contribute a provider review and rate them on customer service, features, reliability, sound quality, and price. Share any helpful insider knowledge or new information that you have learned from being a current or past customer.

Some things to keep in mind for writing a helpful user review:

  1. Remember that a "good" review isn't always positive, but it is always helpful to others.
  2. Include relevant and important details, but avoid extra fluff.
  3. Avoid naming or attacking specific individuals. Keep in mind that you are writing about your experience, not belittling an employee.
  4. Be honest and forthright in your review.
  5. Pay attention to grammar, spelling, and proper punctuation.
  6. Position/compare the service to others in the same genre.



Recent Reviews

phone.com logo

Where do I start? The service quality is inconsistent, the customer service is the worst I have ever seen. They are rude and at times flat out...

March 19th, 2018 - thetechguy
magicJack logo

Tried living with it for a year and it was ok. Then the calls got fuzzy with breaks in voice. Many friends complained that my calls to them were...

March 19th, 2018 - John Eddy

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