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Most Recent Blog Posts

AI in contact center concept
Q&A with Mitel: on AI in Contact Centers and Mitel’...

From voice-controlled assistants and self-driving cars, to industry-specific applications designed to manage and automate routine tasks, Artificial Intelligence (AI) is no doubt creeping into all...

Sep 22, 2018
man using smartphone and laptop
Q&A with Intermedia: On Evolving Work Behavior and...

To say that today's workplace is very different from what it used to be ten years ago is an understatement. The world of work has significantly evolved over the past decades, and continues to be...

Sep 19, 2018

Other Blog Posts

contact center technology solutions
Q&A with TCN: On Platform 3.0 and its Latest Speech...

Speech analytics is a relatively new frontier in the contact center technology market--but one that is quickly growing and gaining popularity. With speech analytics, contact centers get the ability...

Jun 08, 2018
tango networks native caller ios callkit apple
Tango Networks Announces Integration with iOS Apple Cal...

Mobile is the way many people work in today's business environment. No longer are employees bound to their desks, performing and completing tasks in one place within a regular set of hours. With the...

Apr 04, 2017