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Most Recent Blog Posts

AI in contact center concept
Q&A with Mitel: on AI in Contact Centers and Mitel’...

From voice-controlled assistants and self-driving cars, to industry-specific applications designed to manage and automate routine tasks, Artificial Intelligence (AI) is no doubt creeping into all...

Sep 22, 2018
man using smartphone and laptop
Q&A with Intermedia: On Evolving Work Behavior and...

To say that today's workplace is very different from what it used to be ten years ago is an understatement. The world of work has significantly evolved over the past decades, and continues to be...

Sep 19, 2018

Other Blog Posts

Customer engagement solution
The Genesys-Interactive Intelligence Merger: Can it Sha...

2016 is proving to be an interesting year for the cloud communications space with the number of mergers, acquisitions, and deals sweeping through the sector like wildfire. This year alone saw the...

Dec 28, 2016
single sign on use case for Dialpad and G suite
Making Business Communications Better with Dialpad and...

Nowhere is change more evident in the world of business than in the communications field. Gone are the days when businesses simply relied on their landline phones and email to stay in touch with...

Aug 15, 2017