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Ooma Telo Reviews

Ooma is a publicly traded telecommunications company that provides quality Voice over Internet Protocol (VoIP) services for businesses and residences. Headquartered in Palo Alto, California, the company is committed to redefining the landscape of home phone service with their Ooma Telo hardware, a revolutionary computer device that enables free calling across different locations. Using Ooma’s smart cloud-based platform, residential users can transform their ordinary home phone into a smartphone and unveil free services such as long-distance calling and features like caller ID, call waiting, and voicemail.

For business customers, check out Ooma Office.

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Users Average Rating

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Note: The graphs above only measure the user ratings displayed over the last five years.

Editorial Review

An award-winning provider of business and residential VoIP services, Ooma aims to deliver an exceptional calling experience with its cloud-based smart telephony system that surpasses ordinary phone service. At the heart of Ooma’s effort to redefine the home phone service landscape is Ooma Telo, a simple plug-and-play solution that enables residential users with a high-speed Internet connection to access affordable VoIP phone services. With Ooma Telo’s advanced hardware and software components and cloud services, residential users can ensure that every phone call is crystal clear, even under less than optimal Internet connections.

The provider also offers Ooma Office, an enterprise-grade phone service for small businesses. Aside from cloud-based telephony, Ooma also offers Internet security, office security, and other connected services at a fraction of the cost.

Cutting-edge Hardware and Software

Ooma Telo is specifically designed to allow residential users to experience superior home phone telephony service at a cost they can afford. Built with cutting-edge hardware, the Ooma Telo device seamlessly fits with a customer’s home network setup. In fact, the device’s advanced software technology is 20 times more powerful than the industry standard, which speaks to the service’s overall performance.

As a smart cloud-based communications platform, Ooma offers a lineup of innovative products and services including Bluetooth support, mobile phone calling with an iPhone or iPod touch, Google Voice Extensions, Ooma PureVoice, High Definition (HD) Voice, and voicemail transcription.

High Definition Voice Technology

Ooma is the first residential phone service provider that supports high-definition voice technology. With their HD Voice technology, Ooma Telo essentially doubles the audio frequencies transmitted during the call to deliver clearer, richer, and more natural sounding audio. Equipped with PureVoice HD technology, Ooma Telo ensures all calls are clear and reliable even under extreme conditions. Plus, this cutting-edge phone solution uses an advanced voice compression algorithm that lessens bandwidth by up to 60 percent when compared to standard VoIP technology.

Affordable Calling Plans

Ooma Telo is an innovative communication tool that provides free and low-cost calls to the US and Canada in addition to advanced cloud-based telephony services to its global customer base. This affordable cloud-based phone system offers two options for international calling: Standard Rate and Plan Rate. With the Ooma Telo Plan Rate option, users can use up to 1,000 minutes of international calling for under $10 per month. On the other hand, Ooma Telo’s Standard Rate offers no monthly fee, and most calls to 61 countries are typically lower than 1¢ per minute.With the Ooma Telo phone system, users will pay only basic fees and taxes as required by law. These vary by location due to state tax rates, but generally the cost may run between $3 and $4 per month. (To know exactly what the monthly Ooma Telo obligation would be in your region, you can input your zip code on the Ooma website.)

When making international calls with Ooma Telo, users have the option to pay as they go (on a per-minute basis) or they can choose to subscribe to the Ooma World Plan for unlimited calling to over 60 countries for only $17.99 a month. Customers also have the option to select the Ooma World Plan Plus and start calling to over 70 countries for only $25.99 per month. The Ooma Telo Premier service tier expands on the features that are provided in the Basic tier, giving residential users up to 25 additional premium calling features, all for a monthly price of $9.99. Ooma Telo Premier subscribers can enjoy the benefits of call blocking, a second phone number, instant second line, multi-ring, 3-way conference calling, voicemail forwarding, and more.

 
Write your own review

Great little deceive

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5
Average: 5 (1 vote)
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This is a great little drive that has saved me a time of money over the years. You can use it with or without a phone you can use the app. I have saved thousands over the years and yes some employers still require you to have a landline and this fits that need perfect.

Small footprint, inexpensive
Customer Service
Yes

Love Ooma

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4
Average: 4 (1 vote)
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I have had Ooma for about 2-1/2 years. The quality and reliability have been excellent. sound quality is low sometime but for the price you cant beat it.

Cheap and Reliable
sometimes the call quality is low
Yes

Ooma Telo

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4
Average: 4 (1 vote)
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Ooma Telo is for price conscious consumers who have to maintain a landline yet want to cut the cord. Calls are clear and uptime is good. The mobile app is very good, you can make calls, review voicemails from your mobile as if you were on your landline. The international calling plan is reasonable and calling can also be made from the mobile app, using your allotted plan minutes.

International calling Mobile app
Sometimes some lag in conversation
Yes

Personal and business use

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5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
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4
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Average: 5 (1 vote)

I am so glad to have discovered Ooma for my personal and business use. Ooma is a very reliable service with desirable features. I constantly depend up its bilt in voice mail feature as well as the contact list to organize my family friends and clients. I delight in the fact that I can block all those annoying nuisance and robo calls. Ooma has saved me a lot of money over "traditional" telo suppliers. Thank you Ooma!

Clear, reliable, many various and valuable features.,
No complaints with Ooma. It has benefitted me tremendously.
Yes

WHY!

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5
Average: 5 (1 vote)
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Average: 5 (1 vote)
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5
Average: 5 (1 vote)

Why will you continue to pay too much for your home phone line? With Ooma Telo, you have a excellent service for with a lot of features for less then 10$ by month. It's awesome! I save almost 14$ by month since more then a year now and i'm very happy with my Ooma. I will never go back! I have switch my mother in law to Ooma too. She has 77 year old and she can use them like any fix phone line! it's very easy to setup and the customer service is very helpfull. Thanks Ooma for this great services at a rediculus price!

Easy to setup Clear line All the common features
Nothing!
Yes

Ooma Telo has saved me a bundle!

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5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
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5
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Average: 5 (1 vote)

Since I switched over to OOMA Telo I have saved a bundle of money. I actually have more features for approximately 1/5 of the money that I was paying to my previous provider. The clarity of the phone calls is amazing. I also never have any calls that drop or fail. My only regret is that I had not switched over earlier

Clear calls More features Saves money Does not need to be wired to a computer
No service if the power goes out but I believe I can buy a battery for that
Yes

oomazing service

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5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
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Amazing service. So far used many VOIP solutions eg MagicJack,dailpad, Vonage among these this is the best I found. Very cheap and reliable. addition to this they have home security soulution.

Very cheap and reliable + home secutiy
home security video solution is missing
Yes

Ooma Telo Saves Money

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4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
5
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4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
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Average: 5 (1 vote)

Ooma telo service is a money saver. A reliable, fast internet service is required to obtain the best phone quality. The company added features since I began using the service 8 years ago in Canada. I subscribe to the premium service, have 2 telephone lines, one is connected to a fax machine. Customer service is fantastic, just call if you have an issue, don't bother looking it up online, they are fabulous.

Money saving & great customer service
Requires reliable internet connection
Yes

Best VOIP phone

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5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
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4
Average: 4 (1 vote)

Based on price and features, Ooma phone is the best. Their service is very good and can help with problem you might have. The basic features are good. Caller ID does not come with basic, so if you want that feature it will cost you a little extra. The call quality is very good and the phone is working 99% of the time.

Call quality is very good.
Missing caller ID from basis service.
Yes

Been a Telo user for 5 years

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5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

I started with Ooma a number of years ago as my business phone service. The call quality and calling features couldn't be beat by my previous VOIP vendor - especially at the price. When I upgraded to Telo, I did so because of the additional features and HQ Voice technology. I couldn't be happier. I wholeheartedly recommend the Ooma Telo.

Call quality and calling features. Price
FAX setup was a little odd initially, but it ended up being an issue with where the remote unit was placed.
Yes

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Ooma Telo

Palo Alto , CA
United States
2005Year Founded
97%Recommend
201User Reviews
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Overall Rating

4.845
4.85
95%
95%
94%
92%
97%

Service Locations

  • United States

Recent Reviews

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5
Ooma Telo

This is a great little drive that has saved me a time of money over the years. You can use it with or without a phone you can use the app. I have...

April 13th, 2021 - fc49er
ooma logo
5
Ooma Telo

I have had Ooma for about 2-1/2 years. The quality and reliability have been excellent. sound quality is low sometime but for the price you cant beat...

April 13th, 2021 - randyr6878405@yahoo.com

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