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Ooma Telo Reviews

Ooma is a publicly traded telecommunications company that provides quality Voice over Internet Protocol (VoIP) services for businesses and residences. Headquartered in Palo Alto, California, the company is committed to redefining the landscape of home phone service with their Ooma Telo hardware, a revolutionary computer device that enables free calling across different locations. Using Ooma’s smart cloud-based platform, residential users can transform their ordinary home phone into a smartphone and unveil free services such as long-distance calling and features like caller ID, call waiting, and voicemail.

For business customers, check out Ooma Office.

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Users Average Rating

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Editorial Review

An award-winning provider of business and residential VoIP services, Ooma aims to deliver an exceptional calling experience with its cloud-based smart telephony system that surpasses ordinary phone service. At the heart of Ooma’s effort to redefine the home phone service landscape is Ooma Telo, a simple plug-and-play solution that enables residential users with a high-speed Internet connection to access affordable VoIP phone services. With Ooma Telo’s advanced hardware and software components and cloud services, residential users can ensure that every phone call is crystal clear, even under less than optimal Internet connections.

The provider also offers Ooma Office, an enterprise-grade phone service for small businesses. Aside from cloud-based telephony, Ooma also offers Internet security, office security, and other connected services at a fraction of the cost.

Cutting-edge Hardware and Software

Ooma Telo is specifically designed to allow residential users to experience superior home phone telephony service at a cost they can afford. Built with cutting-edge hardware, the Ooma Telo device seamlessly fits with a customer’s home network setup. In fact, the device’s advanced software technology is 20 times more powerful than the industry standard, which speaks to the service’s overall performance.

As a smart cloud-based communications platform, Ooma offers a lineup of innovative products and services including Bluetooth support, mobile phone calling with an iPhone or iPod touch, Google Voice Extensions, Ooma PureVoice, High Definition (HD) Voice, and voicemail transcription.

High Definition Voice Technology

Ooma is the first residential phone service provider that supports high-definition voice technology. With their HD Voice technology, Ooma Telo essentially doubles the audio frequencies transmitted during the call to deliver clearer, richer, and more natural sounding audio. Equipped with PureVoice HD technology, Ooma Telo ensures all calls are clear and reliable even under extreme conditions. Plus, this cutting-edge phone solution uses an advanced voice compression algorithm that lessens bandwidth by up to 60 percent when compared to standard VoIP technology.

Affordable Calling Plans

Ooma Telo is an innovative communication tool that provides free and low-cost calls to the US and Canada in addition to advanced cloud-based telephony services to its global customer base. This affordable cloud-based phone system offers two options for international calling: Standard Rate and Plan Rate. With the Ooma Telo Plan Rate option, users can use up to 1,000 minutes of international calling for under $10 per month. On the other hand, Ooma Telo’s Standard Rate offers no monthly fee, and most calls to 61 countries are typically lower than 1¢ per minute.With the Ooma Telo phone system, users will pay only basic fees and taxes as required by law. These vary by location due to state tax rates, but generally the cost may run between $3 and $4 per month. (To know exactly what the monthly Ooma Telo obligation would be in your region, you can input your zip code on the Ooma website.)

When making international calls with Ooma Telo, users have the option to pay as they go (on a per-minute basis) or they can choose to subscribe to the Ooma World Plan for unlimited calling to over 60 countries for only $17.99 a month. Customers also have the option to select the Ooma World Plan Plus and start calling to over 70 countries for only $25.99 per month. The Ooma Telo Premier service tier expands on the features that are provided in the Basic tier, giving residential users up to 25 additional premium calling features, all for a monthly price of $9.99. Ooma Telo Premier subscribers can enjoy the benefits of call blocking, a second phone number, instant second line, multi-ring, 3-way conference calling, voicemail forwarding, and more.

 
Write your own review

Love it and wouldn't go back to any other provider!

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4
Average: 4 (1 vote)
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Ooma has been a godsend during these uncertain times. I've been forced to work from home for over a year now and Ooma has been with me all long the way. The price is outstanding and hook up was a breeze. It as if I'm not working from home. I wouldn't go back to a "transitional" provider!

Ease of use, features, price!
Sometimes sound quality isn't 100% but it's always good.
Yes

Great Service

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5
Average: 5 (1 vote)
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Ooma has the best services with great feature and value. I save a lot of money each month. I only have to pay tax and fee. Voice quality is the best.

price
none
Yes

Cheapest and best quality you can have in voip

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5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
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5
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I consider my self a technology junkie I had VoIP for almost 15+ years now and Ooma is the longest I have so due to it's quality and price and realiability. Can't ask anything more at this price thank you I say and I have converted many of friends on to this service as they reluctant to begin with but very happy now with the quality and service Ooma gives them .

Cheap , realiability, and quality
Can't think of anything
Yes

Using OOMA for at home phone and remote work meetings

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5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
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Average: 5 (1 vote)

I have been using OOMA for over 10 years. I still have my original device and it works excellent. The past 2 years I have used it for remote work meetings in addition to my home phone. OOMA's reliability has been 100% I have only not had phone service when my internet is down thats it. Even when the internet connects again, OOMA is the first device to re-connect. I have had no issues and am quite pleased. The price and quality has been a real savings and reliability so good. Last year I upgraded to the premier plan for like 8/mth so I could stop all the robo-calls I would get. I am really happy with OOMA when I upgraded I called the customer service line to make sure of a few things and they were very helpful. I called them a few times over the last 10 years to change my billing method etc. They are available 24x7 and very helpful. Choose OOMA and save yourself some money.

reliability quality price
must have internet connection
Yes

Game Changer in Our House

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5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4
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I ditched the landline and went to cell phone only. I then moved to an area with bad cell service due to the terrain. I went with Ooma at that point and it has been a lifesaver. I never depended on landline but was experiencing bad call quality over the computer while working from home. Well Ooma solved that. I started taking my calls from the Ooma and was no longer hearing, "Can you say that again? You're breaking up." Very reliable, very clear, and love the low fees.

Clarity, Reliability, Cost
Lack of Wifi
Yes

Ooma VOIP = Good Quality calls and reliability

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
5
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5
Average: 5 (1 vote)

If you're considering a home VOIP solution I would highly recommend Ooma Telo. Easy setup, very consistent and reliable service. I've owned my Ooma Telo since Jan-2015. You can either choose a phone number from an available pool of numbers or have your same number ported over from your present carrier. The Telo has a built in answering machine. And you can access call logs online in your account.If you want to make international calls you just have to login and add funds to your account. Calls across Canada are free. Of course call quality depends on your Internet connection which you can test online. I'm a very satisfied customer of Ooma and have been since 2015.

Consistent and reliable service which is what everyone wants. Do the setup and forget it.
Nothing comes to mind.
Yes

Invaluable- Ooma Telo

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

What an amazing product! It is so great to no have to deal with a traditional phone company anymore. I love the Ooma Telo easy installation and features.

Cheap, easy, reliable
None
Yes

Excellent Quality and Trouble Free

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

I have had Ooma VoIP service for nearly 2-1/2 years. The quality and reliability has been excellent. The only time I needed customer service was during the initial set up. They were also excellent. I highly recommend.

Low cost, high quality, high reliability.
None
Yes

Badass IP

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

The Ooma telo has it all. It is the most versatile of all the systems I have used so far. It's not only efficient, it makes it easy to connect with others.

Easy to use, good support, very good price.
Make sur you connect it with wired to have the best performance.
Yes

Love it, outstanding product

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)

Love it. Very happy with my Ooma system. Had the system for 4 years. The features of the system are outstanding, especially for Premium customers. With the Premium membership I get home security (Very easy to set up the wireless system), and with the Ooma app I am able to make calls to ANYWHERE in the world using the App and it costs me the same as if I was making the calls from home, the recipient of the call also believes I am calling from home. Fantastic system.

Monthly cost. Features
None
Yes

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Ooma Telo

Palo Alto , CA
United States
2005Year Founded
94%Recommend
92User Reviews
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Overall Rating

4.7585
4.75
93%
94%
92%
91%
95%

Service Locations

  • United States

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