Cloud Communications

  • Ion MaeApr 17, 2017
    telzio user dashboard on laptop computer

    Telecommuting and flexible work arrangements have become increasingly common for many of today's companies. In fact, a 2015 report from research firm Gallup revealed that telecommuting has climbed up to 37% when compared to the last decade. Part of the reason that telecommuting has significantly grown in recent years is due to the wide availability of advanced Voice over Internet Protocol (VoIP) and cloud communication technologies.

  • Ion MaeMar 23, 2017
    Cloud communication concept

    As the global demand for robust cloud communications solutions heats up, leading VoIP, UC, and contact center providers continue to map out their own strategies in order to grab a larger piece of the cloud communications market. Aside from launching new solutions and acquiring or merging with competitors in the market, many service providers are also aggressively expanding globally.

  • Ion MaeMar 14, 2017
    IP phone

    NetFortris, Inc., a trusted provider of secure, cloud-based communication solutions, announced that it has acquired Texas-based provider of Unified Communications as a Service (UCaaS) software, Fonality.

  • Ion MaeMar 02, 2017
    dialpad mobile tablet laptop user interface

    For many businesses, cost and included features are major factors to consider when choosing a cloud communications system. But while these elements are important, there is another equally vital factor that companies must consider when switching to a cloud-based phone solution: usability. It is important to factor in how user-friendly and usable a cloud communication system is so that your business can reap the benefits without struggling with a large learning curve. But usability is so much more than this.

  • Ion MaeFeb 17, 2017
    cloud technology

    By 2020, more than half of all enterprises will embrace cloud Unified Communications (UCaaS/Hosted PBX) for their unified communications, collaboration and contact center needs, overtaking premise-based PBX deployments. This prediction is based off the results of the 2nd Annual BroadSoft, Inc.

  • Ion MaeFeb 16, 2017
    Contact Center

    Cloud-based contact center solutions are becoming increasingly attractive options for companies that are seeking to drive operational efficiency. Apart from the financial benefits (such as lower startup costs and minimal capital investment), contact center managers and business leaders also find it highly appealing because they no longer have to buy, set up, maintain, or upgrade contact center hardware and software when they choose a cloud solution.

  • Austin MallickFeb 10, 2017
    8x8 virtual office across all devices

    As one of the leading global providers of Voice over Internet Protocol (VoIP) and Unified Communications (UC) solutions for businesses of all sizes, 8x8 is all about helping small, midsized, and enterprise businesses achieve greater productivity and connectivity through seamless solutions. Regardless of industry or business size, 8x8 is trusted by many companies who seek to remove the limits of traditional phone systems and bring effective communications to organizations, loud and clear. But that’s not all that 8x8 offers.

  • Ion MaeJan 26, 2017
    cloud VoIP security

    Security has always been the top concern of businesses in regards to Voice over Internet Protocol (VoIP) and cloud technologies. Threats against cloud-based VoIP phone systems like vishing, Denial of Service (DoS), eavesdropping, and more are all potential security issues that businesses should be aware of. But businesses can implement a number of security steps in order to protect themselves against any problems.

  • Ion MaeJan 19, 2017
    shoretel IP enabled desk phone

    Channel partners play a crucial role in the success of vendors in the Voice over Internet Protocol (VoIP) space. They help vendors get faster access to markets without tying up much needed investment capital. Thus, it is vital for companies to provide adequate support to its partners to ensure their success. ShoreTel, a trusted provider of telecommunications systems to enterprises worldwide, understands this important relationship. And so they have developed a new program designed to give its partners more control and provide more customer-centric services.

  • Jackson WeberMar 30, 2016
    voice over internet protocol phone

    One of the best things about Voice over Internet Protocol (or VoIP) is that VoIP is very flexible, offering businesses different solutions to fit their needs. Most business VoIP providers offer unlimited calling plans, international calling plans, SIP Trunking options, and more! One of the more common forms of VoIP popular among businesses both big and small is Cloud Hosted PBX (or Private Branch Exchange). But what is a Cloud Hosted PBX and how can it benefit your business?

    Some of the big business benefits to choosing a cloud hosted PBX solution are:

  • Jackson WeberFeb 09, 2016
    cloud communications

    The cloud is one of the biggest buzzwords in telecommunications these days. And to some people, the cloud can seem like an entirely daunting thing...but is it really? In reality, the cloud is just a shared online space that makes it convenient for businesses and personal users to collaborate and share, without the expensive cost of having to host their own on-site equipment. However, some businesses are wary about shifting to the cloud due to their security concerns, and would rather be in charge of their own network.

  • Jackson WeberJan 09, 2015

    QuickPBX is a business’ answer to its communication needs. It eliminates the need for costly and cumbersome communication equipment. There are no phone lines to run or extensions to program on individual phones. QuickPBX offers businesses something new, clean, and simple to use. Small business owners can leave their desks to take care of clients without having to worry about having someone cover the front desk. Business VOIP is the answer. It is a phone system stored and run from the web.