Internet Phone is another word for "VoIP" (Voice over Internet Protocol) or "Internet calling". Internet Phone is a great way for people to save money on their monthly phone bill.
RingCentral is an advanced communications provider that offers a complete and scalable business VoIP solutions for today's global workforce. Since 2003, RingCentral has been serving up affordable VoIP solutions through flexible cloud-based communication systems. With products like RingCentral Office, you can get unlimited calling for your business, a full suite of features, and the option to customize the phone system to suit your business’ needs. Plus, RingCentral makes it easy to set up and manage your phone system, with US-based support and implementation.
Note: The graphs above only measure the user ratings displayed over the last five years.
Editorial Review
RingCentral delivers top-of-the-line cloud-based phone systems and solutions for businesses. Trusted by more than 300,000 businesses worldwide (including recognized brands such as BMW, Twitter, and Guess) RingCentral is committed to eliminating the communication barriers brought by on-premise hardware. Their cloud solutions reflect this commitment and offer unparalleled reliability, flexibility, and value.
Powerful Phone Systems for All Types of Businesses
Whether you’re a small company, mid-sized organization, or a large enterprise, RingCentral provides solutions to match your needs. Their cloud communication systems are easy to set up and manage and include an entire suite of communication tools, an intuitive product interface, high definition voice calls, top-rated support teams, and more.
Apps and Integrations
RingCentral also makes it possible for users to take the best features of RingCentral Office into their everyday business applications and devices. By integrating RingCentral Office into critical business programs (including Google, Microsoft, Dropbox, and Zendesk), employees can save time, simplify communications, and maximize productivity.
My business partner wanted to go with this service. I have my reservations,
yet since my partner was excited we gave it ago.
I was trying to change our credit card for billing. It took five calls to get
an actual human. She was nice. She tried to help. Loading in three different
credit cards because the system kept telling her our address was wrong. It
wasn't until on the third credit card that was to a completely different
business, address, and bank that she realized that it was not the cards but
the system. At the same time, I get an email that they charged the first card
which as the one they said we needed to change.
I really feel for those who work there, what a damn nightmare to work in such
an inefficient place.
My Partner thought they would be a solid company. When you do get a CS person
they really do try to help.
See review.
No
Run - RingCentral
rowit
The product worked ok, but we eventually had to switch because when we needed
help it was a nightmare.
Must of customer service can read their scripts in English but they can't
really work in it.
My account manager put me on a better plan that would save me money - it cost
more.
Security protocols are absurd and sometimes different departments had
different answers to the same security question.
We had three fax lines and they were unable to recognize it was all one
account.
And the real nightmare started when we tried to port our numbers to a new
provider. They kept refusing the port and refusing to connect us with
someone who would help. Meanwhile they disconnected one fax line and changed
the email delivery of incoming faxes and confirmations to me. This is a
small business, I am finance, HR and IT. I already get a load of emails
every day and now I spend half my time distributing other people's faxes.
With experience I have become very good at being forceful enough to get
almost any disinterested or in competent customer service rep to help me, but
with RingCentral it was a waste of effort. Brick Wall level incompetence on
the other side.
Run, do not walk, away from RingCentral.
None
Stunningly bad service
No
Review of Ring Central
Robert Paul Nelson
It works like just about any other program, but some things are not intuitive
and/or lacks expected features. But worst of all is that you can not call
them and get tech support. I've tried, and you are only directed back to the
web.
You get your faxes in your email and they are in the cloud. You can port
over your own number as well.
No live tech support. You can call them... you can go through all the phone
options... you will think you're getting to tech support.... but you're only
gonna get a recorded message to go to the support website. Thank you... but
I was on the website trying to find and fix my issue before I called.
No
RingCentral
eradkowski
RingCentral has been the worst provider I have seen in years. We have been
hung up on multiple times by their support team, our account manager has not
helped us with phone tree issues, we lose calls throughout each day, we also
have tried to create tickets on the fact that we can't create tickets to get
assistance and have to call in until we get someone on the line to create a
ticket on our behalf to get help on an issue. Most of the time the support
reps do not even know how to pull up our account or answer a simple question
as to why our call are not being recorded. This is by far the worst run
company and worst VOIP system out there.
N/A
All listed in my review.
No
5 years stable service, high volume calling - RingCentral
davidtitan
Have had no down time over past 2 years, and almost none the 3 year before
that. We run heavy outbound calling 10 hours per day. Have moved phones to
different locations with various routers and works everywhere.
Phone work, always. Excellent call quality. Easy to manage system.
None.
Yes
Great Features, Serving at a Reasonable Price! - RingCentral
allevity2016
Our company has been with RingCentral for a little over a year and a half now
and we couldn't be happier. Over the past many years we've suffered with the
horrible service of the phone company that has monopolized the market; year
after year charging us more and more (because they could) and offering very
little for the exorbitant amount. With RingCentral we've been able to get out
from under the phone company and know exactly what we have to pay for every
single month, AND we get a ton of features that we can use to help streamline
our business. We've been able to save a lot more money simply because we've
been able to consolidate all of those extra service vendors by just using
RingCentral.
Of course, RingCentral is not perfect... no company is. We've had a couple of
complications here and there, but it's never stopped us from being able to
handle our business. RingCentral techs and the customer service reps have
been there every step of the way and have never let us down.
Great features (and many more on the way) and fantastic and prompt customer
service!
When you desperately need a feature that your company used to have from a
previous vendor and find that RingCentral doesn't offer it, it could take a
while to get a similar feature.
Yes
RingCentral is alright, especially for the cost.
GmanGeorge82
It's less expensive than Metrofax, but not as reliable. Half the time a sent
fax doesn't go through. That costs me minutes and tried pages against my
total count. Metro fax doesn't do that, but it does cost more. Ring Central
integrates with Google Mail, which is the primary reason I have the
subscription. I need cohesiveness and compatibility with my work. That
being said, Metrofax, the only other service I've used and like a lot,
doesn't integrate with Gmail, but does receive in pdf format and can download
to any email after logging in and transferring. It's an extra step that
RingCentral doesn't require. RingCentral also has other features and allows
to be a full virtual office with a business phone, business call features and
reception, music for calls on hold, etc. For the cost, it's a decent
expenditure. But for my primary use of the Fax, it's not as reliable as
other services. That's why Quality is 3 stars only.
Cost is decent. Has the possibility of sufficing all business phone and fax
services.
fax reliability is hit and miss.
Yes
Really Delivers at a Great Price! - RingCentral
agolio1
I have been with Ring Central for several years. I have never had an outage
or a problem. It was easy to set-up. It is easy to maintain. It is
affordable. That's the perfect combination.
What can I say, the program works as advertised, is easy to set up, and
affordable.
The hold music needs updating
Yes
RingCentral Review
Midge Koontz
I've been using RingCentral for about 3 years now - great, inexpensive way to
get faxes delivered right to your phone/tablet/desktop. The only reason I
ranked Customer Service 4 stars instead of 5 is that I've never had to use
it. Their website is comprehensive and instructions for use so easy to
understand. There are numerous other features that I'm sure are useful too,
but for the few instances when I've needed to fax -- this takes care of it
all.
Easy to understand instructions
Having a better reviewing platform - below it refers to the product as a
restaurant....any product this good should be more attentive to details.
Yes
Loving RingCentral after all these years.....
JodiTodi
I have had RingCentral for many many years and have always loved the service.
I have nothing to complain about and LOVE that their rate doesn't double
every year like other companies!
Founded in 2003, RingCentral has been using their cloud communication services in order to help businesses connect via reliable and tech-forward solutions. The company strives to tackle modern IT challenges by creating a dynamic communications system that is entirely flexible and easy to use. In order to achieve this, RingCentral delivers a phone system that is secure, reliable, flexible, and dynamic. Their Business offerings keep you connected no matter where you are, especially with their BYOD option and Mobile apps, which easily convert smartphones and tablets into business phones. They have a great support and resources center, and even offer their customers a Dedicated Onsite Deployment (DOD) program, where a RingCentral representative will visit you and help oversee the successful implementation of your new phone system.
RingCentral currently provides service to over 300,000 customers and counting.
The Rub
RingCentral offers plans with the following plans and price tiers: Standard from $24.99/month/user; Premium from $34.99/month/user; and Enterprise from $44.99/month/user, all offered with a 30-Day Free Trial. Each of these plans boasts the following:
Unlimited Calling to the US and Canada
Unlimited Extensions
One toll-free and one direct-dial local number for voice and fax
1000 free toll-free minutes
One direct-dial local number per user
With larger plans, you get unlimited extensions for multiple office locations. The toll-free number, dedicated fax line (plus fax to email) will mean your business is always completely and easily accessible.
Bottom Line
When it comes to a business phone system, RingCentral delivers the features, unlimited calling, and mobility you need. Their cloud phone system works across all locations, and you can make the most of your system through integration with CRM solutions (available with Premium and Enterprise plans) like Salesforce, Zendesk, and more. On top of this, RingCentral offers 24/7 customer and tech support. There are even account advisors to help you set up your system if you are having trouble.
You can port your existing business number or create a brand-new vanity number ($30 setup fee) for your business. You can also rent or purchase professional-grade IP phones that are ready to go, out of the box – just plug them in and start calling.
Awards
RingCentral has received many prestigious awards and accolades, including:
WhichVoIP.com's Top Cloud Communications Provider for 2014
2014 North America Frost & Sullivan Award for Market Leadership
2014 INTERNET TELEPHONY TMC Labs Innovation Award
Global Excellence Award for Outstanding Product/Service
TMC’s Customer Magazine 2014 CRM Excellence Award
TMC’s Unified Communications 2014 Product of the Year Award
The Big Idea Award 2014 Winner
The Cloud Innovation World Cup Award for ICT Business Services 2014
Our Two Cents
It doesn't come as a surprise that RingCentral is loved by businesses both big and small; just check out the number of testimonials and case studies on their website. From outstanding 24/7 customer service to scalable plans, RingCentral has what you seek when it comes to a reliable business phone company. One thing to be aware of, though, is that RingCentral does have a fair use limit on their unlimited calling plans: a 98% excessive use limit. That means that if you use more minutes than 98% of RingCentral customers with unlimited calling plans, you'll be charged the per minute rate for your calls above that threshold. 98% is a pretty high threshold, so you should be okay.
Another big perk is that RingCentral has great mobility. They offer free smartphone apps, which means you can take your phone system everywhere. Apps are currently available for both iPhone/iPad and Android devices.
When signing up for RingCentral's Standard Plan, you get unlimited calling with basic features for an affordable monthly price. The Standard Plan comes with 1000 included toll free minutes, 4 people per HD video conferences and online meetings, and US-based support, plus unlimited calling.
Key Features
Mobile App
Unlimited Calling
Toll-Free Minutes
U.S. Based Support
Notes
$24.99/mo per user price is offered with an annual payment plan for 2-19 users.
1,000 toll-free minutes. Additional toll-free minutes billed at 3.9¢/min
US and Canada only. Reasonable use policies apply on all plans.
International numbers are charged at $15.00/mo. International toll-free numbers are charged at $14.00/mo. with a one-time fee of $25.00
No integration for Salesforce, Zendesk, or Desk.com.
System can be expanded as needed. See site for additional pricing for add-ons. This Plan is available in the following countries :
United States
Canada
Mexico
Puerto Rico
Plan Pricing & Services1
Regular Price
$24.99
Promo Price
N/A
Price Disclaimer
As Low as
Setup Fees
Free
Activation Fees
Free
Number Porting Fee
Free
BYOD
Yes
Termination Fee
Free
Unlimited Minutes
Yes
Toll Free3
No
Plan Pricing Tiers2
Annual Contract Paid Monthly (per user)
1 user : $42.99 / mo.
2 - 19 users : $27.99 / mo.
20 - 99 users : $24.99 / mo.
100 - 999 users : $22.99 / mo.
Month to Month (per user)
1 user : $49.99 / mo.
2 - 19 users : $34.99 / mo.
20 - 99 users : $31.99 / mo.
100 - 999 users : $29.99 / mo.
Annual Contract Prepay (per user)
1 user : $34.99 / mo. x 12
2 - 19 users : $24.99 / mo. x 12
20 - 99 users : $21.99 / mo. x 12
100 - 999 users : $19.99 / mo. x 12
Toll Free
Setup
N/A
Monthly
$4.99 /mo.
Included Min.
1000
Add'l Min. Cost
$0.04 /min.
Faxing
Setup
N/A
Monthly
$7.99/mo./line
Included Pages
500
Add'l Pages Cost
0.059
Number Availability & Details
Area Code Selection
Local Number Port
Number Port
Toll-Free Number
Virtual Numbers
Equipment Options
SIP/BYOD
Phone Credit
IP Phone Included
IP Phone For Sale
ATA Included
ATA For Sale
Plan Minutes
Local Min.
Included
Add'l Local Min. Cost
N/A
Long Distance
Unlimited
Incl. Long Distance Min.
N/A
Add'l Long Distance Min. Cost
N/A
Plan Features3
Admin Dashboard/Portal
Yes
Anonymous Call Rejection
Yes
Auto Attendant
Yes
Barge
No
Business SMS
Yes
Busy Lamp Field
Yes
Call Analytics
No
Call Announce
No
Call Continuity
No
Call Forwarding
Yes
Call Forwarding - Advanced
Yes
Call Hold
Yes
Call Logs/Reports
Yes
Call Me Now
Yes
Call Monitoring
Yes
Call Notifications
Yes
Call Park
Yes
Call Pass
No
Call Queuing
Yes
Call Recording
No
Call Return
Yes
Call Routing
No
Call Screening
Yes
Call Transfer
Yes
Call Waiting
Yes
Caller ID
Yes
Caller ID - Dynamic
No
Caller ID Block
No
Caller ID Control
No
Click-to-call Me
No
Click-to-dial
No
Conference Bridge
Yes
Conference Calling
Yes
Custom Greetings
Yes
Custom Tagging
No
Desktop Integration Client
No
Dial-by-Name Directory
Yes
Directory Assistance (411)
Yes
Do Not Disturb
Yes
E911
Yes
Fax to Email
No
Find Me/Follow Me
Yes
Group Paging
Yes
HD Video Conferencing
Yes
HD Voice
No
Hunt Groups
Yes
Interactive Voice Response
Yes
Local Number Portability
Yes
Mobile App
Yes
Mobile/Desktop Sync
Yes
Music on Hold
Yes
Redial
No
Ring Groups
No
Selective Call Acceptance
Yes
Selective Call Rejection
Yes
Shared Call Appearance
Yes
Simultaneous Ring
Yes
Softphone
Yes
Speed Dial
No
Switchboard Software
Yes
Telephone Numbers (DIDs)
Yes
Third Party Softphones
Yes
Unified Inbox
No
User Portal
No
Video Conferencing
Yes
Virtual Extensions
Yes
Virtual Fax
No
Visual Voicemail
Yes
Voicemail
Yes
Voicemail to Email
Yes
Voicemail Transcription
Yes
Whisper
No
1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
Plan Info
Plan Name
RingCentral Premium
Plan Summary
With RingCentral's Premium plan, you get all the perks of the Standard plan plus inbound Caller ID, HD Voice, multi-level auto attendant, and more. Plus 2,500 toll free minutes and a max of 25 people per online meeting and video conference.
Key Features
Mobile App
Included Toll Free Min.
Unlimited Calling
CRM Integration
Notes
$34.99/mo per user price is offered with an annual payment plan for 2-19 users.
2,500 toll-free minutes. Additional toll-free minutes billed at 3.9¢/min.
US and Canada only. Reasonable use policies apply on all plans.
International numbers are charged at $15.00/mo. International toll-free numbers are charged at $14.00/mo. with a one-time fee of $25.00
System can be expanded as needed. See site for additional pricing for add-ons. This Plan is available in the following countries :
United States
Canada
Mexico
Puerto Rico
Plan Pricing & Services1
Regular Price
$34.99
Promo Price
N/A
Price Disclaimer
30 Day Trial with same day activation
Setup Fees
Free
Activation Fees
Free
Number Porting Fee
Free
BYOD
Yes
Termination Fee
Free
Unlimited Minutes
Yes
Toll Free3
No
Plan Pricing Tiers2
Annual Contract Paid Monthly (per user)
1 user : $47.99 / mo.
2 - 19 users : $37.99 / mo.
20 - 99 users : $34.99 / mo.
100 - 999 users : $32.99 / mo.
Month to Month (per user)
1 user : $54.99 / mo.
2 - 19 users : $44.99 / mo.
20 - 99 users : $41.99 / mo.
100 - 999 users : $39.99 / mo.
Annual Contract Prepay (per user)
1 user : $44.99 / mo. x 12
2 - 19 users : $34.99 / mo. x 12
20 - 99 users : $31.99 / mo. x 12
100 - 999 users : $29.99 / mo. x 12
Toll Free
Setup
N/A
Monthly
$4.99 /mo.
Included Min.
2500
Add'l Min. Cost
$0.04 /min.
Faxing
Setup
N/A
Monthly
$7.99/mo./line
Included Pages
500
Add'l Pages Cost
0.059
Number Availability & Details
Area Code Selection
Local Number Port
Number Port
Toll-Free Number
Virtual Numbers
Equipment Options
SIP/BYOD
Phone Credit
IP Phone Included
IP Phone For Sale
ATA Included
ATA For Sale
Plan Minutes
Local Min.
Included
Add'l Local Min. Cost
N/A
Long Distance
Unlimited
Incl. Long Distance Min.
N/A
Add'l Long Distance Min. Cost
N/A
Plan Features3
Admin Dashboard/Portal
Yes
Anonymous Call Rejection
Yes
Auto Attendant
Yes
Barge
No
Business SMS
No
Busy Lamp Field
Yes
Call Analytics
No
Call Announce
No
Call Continuity
No
Call Forwarding
Yes
Call Forwarding - Advanced
Yes
Call Hold
Yes
Call Logs/Reports
Yes
Call Me Now
Yes
Call Monitoring
Yes
Call Notifications
Yes
Call Park
Yes
Call Pass
No
Call Queuing
Yes
Call Recording
Yes
Call Return
Yes
Call Routing
No
Call Screening
Yes
Call Transfer
Yes
Call Waiting
Yes
Caller ID
Yes
Caller ID - Dynamic
No
Caller ID Block
No
Caller ID Control
Yes
Click-to-call Me
No
Click-to-dial
No
Conference Bridge
Yes
Conference Calling
Yes
Custom Greetings
Yes
Custom Tagging
No
Desktop Integration Client
No
Dial-by-Name Directory
Yes
Directory Assistance (411)
Yes
Do Not Disturb
Yes
E911
Yes
Fax to Email
No
Find Me/Follow Me
Yes
Group Paging
Yes
HD Video Conferencing
Yes
HD Voice
Yes
Hunt Groups
Yes
Interactive Voice Response
Yes
Local Number Portability
Yes
Mobile App
Yes
Mobile/Desktop Sync
Yes
Music on Hold
Yes
Redial
No
Ring Groups
No
Selective Call Acceptance
Yes
Selective Call Rejection
Yes
Shared Call Appearance
Yes
Simultaneous Ring
Yes
Softphone
Yes
Speed Dial
No
Switchboard Software
Yes
Telephone Numbers (DIDs)
Yes
Third Party Softphones
Yes
Unified Inbox
No
User Portal
No
Video Conferencing
Yes
Virtual Extensions
Yes
Virtual Fax
No
Visual Voicemail
Yes
Voicemail
Yes
Voicemail to Email
Yes
Voicemail Transcription
Yes
Whisper
No
1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
Plan Info
Plan Name
RingCentral Enterprise
Plan Summary
The Enterprise plan from RingCentral is the their top-tier plan and the ultimate package: you get voicemail to text, CRM integration, multi-level auto attendant, automatic all recording, and all of the features that come with the Enterprise plan. Plus 10,000 toll free minutes and up to 50 people per meeting in video conferencing and online meetings. The Enterprise also adds voicemail-to-text for added mobility and flexibility.
Key Features
Mobile App
Included Toll Free Min.
Unlimited Calling
Voicemail-to-Text
Notes
$44.99/mo per user price is offered with an annual payment plan for 20-99 users.
10,000 toll-free minutes. Additional toll-free minutes billed at 3.9¢/min.
US and Canada only. Reasonable use policies apply on all plans.
International numbers are charged at $15.00/mo. International toll-free numbers are charged at $14.00/mo. with a one-time fee of $25.00
System can be expanded as needed. See site for additional pricing for add-ons. This Plan is available in the following countries :
United States
Canada
Mexico
Puerto Rico
Plan Pricing & Services1
Regular Price
$44.99
Promo Price
N/A
Price Disclaimer
As Low as
Setup Fees
Free
Activation Fees
Free
Number Porting Fee
Free
BYOD
Yes
Termination Fee
Free
Unlimited Minutes
Yes
Toll Free3
No
Plan Pricing Tiers2
Annual Contract Paid Monthly (per user)
1 user : $62.99 / mo.
2 - 19 users : $52.99 / mo.
20 - 99 users : $47.99 / mo.
100 - 999 users : $42.99 / mo.
Month to Month (per user)
1 user : $69.99 / mo.
2 - 19 users : $59.99 / mo.
20 - 99 users : $54.99 / mo.
100 - 999 users : $49.99 / mo.
Annual Contract Prepay (per user)
1 user : $59.99 / mo. x 12
2 - 19 users : $49.99 / mo. x 12
20 - 99 users : $44.99 / mo. x 12
100 - 999 users : $39.99 / mo. x 12
Toll Free
Setup
N/A
Monthly
$4.99 /mo.
Included Min.
10000
Add'l Min. Cost
$0.04 /min.
Faxing
Setup
N/A
Monthly
$7.99/mo./line
Included Pages
500
Add'l Pages Cost
0.059
Number Availability & Details
Area Code Selection
Local Number Port
Number Port
Toll-Free Number
Virtual Numbers
Equipment Options
SIP/BYOD
Phone Credit
IP Phone Included
IP Phone For Sale
ATA Included
ATA For Sale
Plan Minutes
Local Min.
Included
Add'l Local Min. Cost
N/A
Long Distance
Unlimited
Incl. Long Distance Min.
N/A
Add'l Long Distance Min. Cost
N/A
Plan Features3
Admin Dashboard/Portal
Yes
Anonymous Call Rejection
Yes
Auto Attendant
Yes
Barge
No
Business SMS
No
Busy Lamp Field
Yes
Call Analytics
No
Call Announce
No
Call Continuity
No
Call Forwarding
Yes
Call Forwarding - Advanced
Yes
Call Hold
Yes
Call Logs/Reports
Yes
Call Me Now
Yes
Call Monitoring
Yes
Call Notifications
Yes
Call Park
Yes
Call Pass
No
Call Queuing
Yes
Call Recording
Yes
Call Return
Yes
Call Routing
No
Call Screening
Yes
Call Transfer
Yes
Call Waiting
Yes
Caller ID
Yes
Caller ID - Dynamic
No
Caller ID Block
No
Caller ID Control
Yes
Click-to-call Me
No
Click-to-dial
No
Conference Bridge
Yes
Conference Calling
Yes
Custom Greetings
Yes
Custom Tagging
No
Desktop Integration Client
No
Dial-by-Name Directory
Yes
Directory Assistance (411)
Yes
Do Not Disturb
Yes
E911
Yes
Fax to Email
No
Find Me/Follow Me
Yes
Group Paging
Yes
HD Video Conferencing
Yes
HD Voice
Yes
Hunt Groups
Yes
Interactive Voice Response
Yes
Local Number Portability
Yes
Mobile App
Yes
Mobile/Desktop Sync
Yes
Music on Hold
Yes
Redial
No
Ring Groups
No
Selective Call Acceptance
Yes
Selective Call Rejection
Yes
Shared Call Appearance
Yes
Simultaneous Ring
Yes
Softphone
Yes
Speed Dial
No
Switchboard Software
Yes
Telephone Numbers (DIDs)
Yes
Third Party Softphones
Yes
Unified Inbox
No
User Portal
No
Video Conferencing
Yes
Virtual Extensions
Yes
Virtual Fax
No
Visual Voicemail
Yes
Voicemail
Yes
Voicemail to Email
Yes
Voicemail Transcription
Yes
Whisper
No
1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
Plan Info
Plan Name
Entry UK
Plan Summary
The Entry plan is ideal for individuals and small teams. As RingCentral's most basic plan, it includes 100 minutes per month per user.
Key Features
Free porting
Includes mobile minutes
Easy to manage
Free trial
Notes
- This Plan is available in the following countries :
United Kingdom
Plan Pricing & Services1
Regular Price
£7.99
Promo Price
N/A
Price Disclaimer
As low as, per month/user
Setup Fees
£0.00
Activation Fees
Free
Number Porting Fee
Free
BYOD
Yes
Termination Fee
Free
Unlimited Minutes
No
Toll Free3
No
Number Availability & Details
Area Code Selection
Local Number Port
Number Port
Toll-Free Number
Virtual Numbers
Equipment Options
SIP/BYOD
Phone Credit
IP Phone Included
IP Phone For Sale
ATA Included
ATA For Sale
Plan Minutes
Local Min.
100
Add'l Local Min. Cost
£0.040
Long Distance
Incl. Long Distance Min.
N/A
Add'l Long Distance Min. Cost
N/A
Plan Features3
Admin Dashboard/Portal
Yes
Anonymous Call Rejection
No
Auto Attendant
Yes
Barge
No
Business SMS
No
Busy Lamp Field
No
Call Analytics
No
Call Announce
No
Call Continuity
No
Call Forwarding
Yes
Call Forwarding - Advanced
No
Call Hold
Yes
Call Logs/Reports
Yes
Call Me Now
No
Call Monitoring
Yes
Call Notifications
Yes
Call Park
Yes
Call Pass
No
Call Queuing
No
Call Recording
No
Call Return
No
Call Routing
No
Call Screening
Yes
Call Transfer
No
Call Waiting
No
Caller ID
No
Caller ID - Dynamic
No
Caller ID Block
No
Caller ID Control
Yes
Click-to-call Me
No
Click-to-dial
No
Conference Bridge
No
Conference Calling
Yes
Custom Greetings
Yes
Custom Tagging
No
Desktop Integration Client
Yes
Dial-by-Name Directory
Yes
Directory Assistance (411)
No
Do Not Disturb
No
E911
No
Fax to Email
No
Find Me/Follow Me
No
Group Paging
No
HD Video Conferencing
No
HD Voice
No
Hunt Groups
No
Interactive Voice Response
No
Local Number Portability
No
Mobile App
Yes
Mobile/Desktop Sync
Yes
Music on Hold
Yes
Redial
No
Ring Groups
No
Selective Call Acceptance
No
Selective Call Rejection
No
Shared Call Appearance
Yes
Simultaneous Ring
No
Softphone
Yes
Speed Dial
No
Switchboard Software
No
Telephone Numbers (DIDs)
No
Third Party Softphones
No
Unified Inbox
No
User Portal
Yes
Video Conferencing
Yes
Virtual Extensions
Yes
Virtual Fax
No
Visual Voicemail
Yes
Voicemail
Yes
Voicemail to Email
Yes
Voicemail Transcription
No
Whisper
No
1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
Plan Info
Plan Name
Standard UK
Plan Summary
RingCentral's Standard plan is the best option for flexible departments and teams. It also includes more features than the Entry plan, as well as more outbound minutes.
Key Features
Free trial
Easy to manage
Includes mobile minutes
Free porting
Notes
- This Plan is available in the following countries :
United Kingdom
Plan Pricing & Services1
Regular Price
£12.99
Promo Price
N/A
Price Disclaimer
As low as, per month/user
Setup Fees
£0.00
Activation Fees
Free
Number Porting Fee
Free
BYOD
Yes
Termination Fee
Free
Unlimited Minutes
No
Toll Free3
No
Number Availability & Details
Area Code Selection
Local Number Port
Number Port
Toll-Free Number
Virtual Numbers
Equipment Options
SIP/BYOD
Phone Credit
IP Phone Included
IP Phone For Sale
ATA Included
ATA For Sale
Plan Minutes
Local Min.
750
Add'l Local Min. Cost
£0.040
Long Distance
Incl. Long Distance Min.
N/A
Add'l Long Distance Min. Cost
N/A
Plan Features3
Admin Dashboard/Portal
Yes
Anonymous Call Rejection
No
Auto Attendant
Yes
Barge
No
Business SMS
No
Busy Lamp Field
No
Call Analytics
No
Call Announce
No
Call Continuity
No
Call Forwarding
Yes
Call Forwarding - Advanced
No
Call Hold
Yes
Call Logs/Reports
Yes
Call Me Now
No
Call Monitoring
Yes
Call Notifications
Yes
Call Park
Yes
Call Pass
No
Call Queuing
No
Call Recording
No
Call Return
No
Call Routing
No
Call Screening
Yes
Call Transfer
No
Call Waiting
No
Caller ID
No
Caller ID - Dynamic
No
Caller ID Block
No
Caller ID Control
Yes
Click-to-call Me
No
Click-to-dial
No
Conference Bridge
No
Conference Calling
Yes
Custom Greetings
Yes
Custom Tagging
No
Desktop Integration Client
Yes
Dial-by-Name Directory
Yes
Directory Assistance (411)
No
Do Not Disturb
No
E911
No
Fax to Email
No
Find Me/Follow Me
No
Group Paging
No
HD Video Conferencing
Yes
HD Voice
No
Hunt Groups
No
Interactive Voice Response
No
Local Number Portability
No
Mobile App
Yes
Mobile/Desktop Sync
Yes
Music on Hold
Yes
Redial
No
Ring Groups
No
Selective Call Acceptance
No
Selective Call Rejection
No
Shared Call Appearance
Yes
Simultaneous Ring
No
Softphone
Yes
Speed Dial
No
Switchboard Software
No
Telephone Numbers (DIDs)
No
Third Party Softphones
No
Unified Inbox
No
User Portal
Yes
Video Conferencing
Yes
Virtual Extensions
Yes
Virtual Fax
Yes
Visual Voicemail
Yes
Voicemail
Yes
Voicemail to Email
Yes
Voicemail Transcription
No
Whisper
No
1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
Plan Info
Plan Name
Premium UK
Plan Summary
RingCentral's Premium plan is designed for total workplace integration and includes the most features. This plan is best-suited for businesses that want to connect their entire workforce to a cloud based phone system.
Key Features
Easy to manage
Free porting
Free trial
Includes mobile minutes
Notes
- This Plan is available in the following countries :
United Kingdom
Plan Pricing & Services1
Regular Price
£17.99
Promo Price
N/A
Price Disclaimer
As low as, per month/user
Setup Fees
£0.00
Activation Fees
Free
Number Porting Fee
Free
BYOD
Yes
Termination Fee
Free
Unlimited Minutes
No
Toll Free3
No
Number Availability & Details
Area Code Selection
Local Number Port
Number Port
Toll-Free Number
Virtual Numbers
Equipment Options
SIP/BYOD
Phone Credit
IP Phone Included
IP Phone For Sale
ATA Included
ATA For Sale
Plan Minutes
Local Min.
2000
Add'l Local Min. Cost
£0.030
Long Distance
Incl. Long Distance Min.
N/A
Add'l Long Distance Min. Cost
N/A
Plan Features3
Admin Dashboard/Portal
Yes
Anonymous Call Rejection
No
Auto Attendant
Yes
Barge
No
Business SMS
No
Busy Lamp Field
No
Call Analytics
No
Call Announce
No
Call Continuity
No
Call Forwarding
Yes
Call Forwarding - Advanced
No
Call Hold
Yes
Call Logs/Reports
Yes
Call Me Now
No
Call Monitoring
Yes
Call Notifications
Yes
Call Park
Yes
Call Pass
No
Call Queuing
No
Call Recording
Yes
Call Return
No
Call Routing
No
Call Screening
Yes
Call Transfer
No
Call Waiting
No
Caller ID
No
Caller ID - Dynamic
No
Caller ID Block
No
Caller ID Control
Yes
Click-to-call Me
No
Click-to-dial
No
Conference Bridge
No
Conference Calling
Yes
Custom Greetings
Yes
Custom Tagging
No
Desktop Integration Client
Yes
Dial-by-Name Directory
Yes
Directory Assistance (411)
No
Do Not Disturb
No
E911
No
Fax to Email
No
Find Me/Follow Me
No
Group Paging
No
HD Video Conferencing
Yes
HD Voice
No
Hunt Groups
No
Interactive Voice Response
No
Local Number Portability
No
Mobile App
Yes
Mobile/Desktop Sync
Yes
Music on Hold
Yes
Redial
No
Ring Groups
No
Selective Call Acceptance
No
Selective Call Rejection
No
Shared Call Appearance
Yes
Simultaneous Ring
No
Softphone
Yes
Speed Dial
No
Switchboard Software
No
Telephone Numbers (DIDs)
No
Third Party Softphones
No
Unified Inbox
No
User Portal
Yes
Video Conferencing
Yes
Virtual Extensions
Yes
Virtual Fax
Yes
Visual Voicemail
Yes
Voicemail
Yes
Voicemail to Email
Yes
Voicemail Transcription
No
Whisper
No
1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
Plan Info
Plan Name
Basic
Plan Summary
-
Key Features
-
Notes
- This Plan is available in the following countries :
United States
Plan Pricing & Services1
Regular Price
$99.99
Promo Price
N/A
Price Disclaimer
20 - 99 agents
Setup Fees
Free
Activation Fees
Free
Number Porting Fee
Free
BYOD
Yes
Termination Fee
Free
Unlimited Minutes
No
Toll Free3
No
Toll Free
Setup
N/A
Monthly
N/A
Included Min.
N/A
Add'l Min. Cost
N/A
Faxing
Setup
N/A
Monthly
$7.99/mo./line
Included Pages
500
Add'l Pages Cost
0.059
Plan Minutes
Local Min.
Included
Add'l Local Min. Cost
N/A
Long Distance
Incl. Long Distance Min.
N/A
Add'l Long Distance Min. Cost
N/A
Plan Features3
1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
More and more businesses are upgrading their communications systems by using Unified Communications as a Service (UCaaS)--and the benefits of utilizing collaboration and communication applications on...
This Week in Telecom is a weekly news round-up on VoipReview.org that aims to give our readers a fast and easy way to catch up on the latest news and top stories that are trending in the voice and...
