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Home > All Providers Reviews > Ringcentral

RingCentral Reviews

RingCentral is an advanced communications provider that offers a complete and scalable business VoIP solutions for today's global workforce. Since 2003, RingCentral has been serving up affordable VoIP solutions through flexible cloud-based communication systems. With products like RingCentral Office, you can get unlimited calling for your business, a full suite of features, and the option to customize the phone system to suit your business’ needs. Plus, RingCentral makes it easy to set up and manage your phone system, with US-based support and implementation.

Users Average Rating

Providers Comparison

Note: The graphs above only measure the user ratings displayed over the last five years.

Editorial Review

RingCentral delivers top-of-the-line cloud-based phone systems and solutions for businesses. Trusted by more than 300,000 businesses worldwide (including recognized brands such as BMW, Twitter, and Guess) RingCentral is committed to eliminating the communication barriers brought by on-premise hardware. Their cloud solutions reflect this commitment and offer unparalleled reliability, flexibility, and value.

Powerful Phone Systems for All Types of Businesses

Whether you’re a small company, mid-sized organization, or a large enterprise, RingCentral provides solutions to match your needs. Their cloud communication systems are easy to set up and manage and include an entire suite of communication tools, an intuitive product interface, high definition voice calls, top-rated support teams, and more.

Apps and Integrations

RingCentral also makes it possible for users to take the best features of RingCentral Office into their everyday business applications and devices. By integrating RingCentral Office into critical business programs (including Google, Microsoft, Dropbox, and Zendesk), employees can save time, simplify communications, and maximize productivity.

 
Write your own review

AWFUL Service and Inconsistent Technology

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Average: 1 (1 vote)
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Average: 2 (1 vote)
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Average: 1 (1 vote)
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I signed up with Ring Central under a year ago. In that time span, I've had four major outages with phone service and calling for technical support has been awful! They use language lay people can't understand, are terrible with follow-up and then continue to try and "fix" the problem after the issue is resolved. An average phone call to tech support takes me 1-2 hours and I am often incredibly frustrated by their lack of ability to clarify or explain the questions they ask. Most recently, they lost my case file and didn't record any notes and I've had to start over from scratch. I have to assign stars so I've given them one because at least they have an app I can put on my cell phone to use when I'm out of office. If you're a small business, sole proprietorship, or non-profit organization without any technical support, DO NOT USE THIS COMPANY. They are impossible to work with!

They have an app for my cell phone so I can receive calls and text messages outside the office.
Terrible technical support, inconsistent service, bad call quality - definitely not a company to go with if you are a single person operation without a technical department
No

Biggest Disappointment

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Average: 1 (1 vote)
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Average: 1 (1 vote)

We bought service from Ring Central and thought it would save money by merging the phones and webinar. It did connect both but the lines turned into horrible. The voice quality was not clear. When I complained about the issue they just ignored. My phone number was added into their voicemail list. Looking for some other company as RingCentral completely disappointed me.

None
Horrible support and customer service. Long hold times
No

Do your homework before you switch to RingCentral.

user_review
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
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BEWARE! They have non existent customer service. The account managers have no clue how to help. They repeatedly apologize but can never seem to solve a problem. I was billed for a number I did not have or use. To this day I have not been able to have the number canceled or receive a credit for the payments they deducted from my credit card. They advertise HD Voice. I believe that's just the product name they use. I have experienced terrible voice quality. Many times incoming calls are interrupted and you have to wait for the call to reconnect. I usually end up calling from another line. They are way overpriced for the product and service they deliver. Look for other options. I can't wait to move my numbers elsewhere.

More features than most people need or use.
Bad customer service. Low voice quality. Overpriced.
No

Great customer service and cutting-edge apps

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)

I love that RingCentral is constantly upgrading its apps to make the service more useful and reliable. We've used RingCentral for five years now, and have been very happy with the price, service and overall experience. On the few times I've had an issue or needed help with an implementation, the support has been excellent. I have recommended RingCentral to others.

Excellent support, great technology, continuous improvement to the mobile and desktop app. Solid integration.
VOIP being what it is, reliability is not 100% of what it is with conventional phones. Occasionally (and seldom) I may need to use my mobile to reach some numbers--not sure why but VOIP calling doesn't always get through.
Yes

RUN, do not walk, away from RingCentral

user_review
2
Average: 2 (1 vote)
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Average: 1 (1 vote)
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Average: 1 (1 vote)
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Average: 3 (1 vote)
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Average: 2 (1 vote)
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Average: 1 (1 vote)

I'm finally closing out my year-long nightmare with RingCentral. To cap it off, I'm currently sitting on hold with their porting department for the sixth time in a week because they're not releasing my main business line and my clients have been hearing a busy signal for the last two days. It all started when their sales team tried to lock me into a three-year contract without telling me, and charge me for the whole boat in advance. Things did not improve from there. Reliability was spotty, at best. Their configuration systems are not intuitive in the least. Customer and tech support have been, with rare exception, the most incompetent I have ever seen, next to Office Depot. Every time I had to resort to calling support, I could count on at least half my day being wasted. Not exaggerating--literal hours of my life gone every time I had to call these people. Rarely was my problem solved in one call. I wanted a turn-key solution so I could have a mobile office and didn't have to mess with complicated VOIP stuff. But now that I was forced to look into a more "advanced" solution like Voipo or Voip.ms (I won't say which, to avoid a shadow of bias) I'm kicking myself for not starting out with it. It took way less time to achieve the same setup with my new provider, and I didn't have to spend a single second on hold with service reps who knew even less about VOIP technology than me. And the best part? I'm now paying less than 1/10 of what RingCentral charged me for the same functionality. Spend an afternoon learning about how VOIP works and bypass RingCentral. You will have recouped the investment in avoiding their support lines within a day or two, guaranteed. Avoid this company like the plague.

Good features, when they work
Spotty reliability and abysmal support
No

They are scam

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Average: 2 (1 vote)
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Average: 1 (1 vote)
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Average: 4 (1 vote)
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1- The worst customer service when it gets to billing. I had my 3 lines with contract, they had to do some changes to move me to shared line so they added 2 additional line without me knowing, now they say we can not cancel it because you have a contract, I say we have contract for 3 lines, not 5, but they ignore it and they say we are sorry, this is how our contract is, this is the bigest BS I have ever heared.

Good Features
Awful Customer service from programming your phone all the way to billing
No

Overhaul this company ASAP - RingCentral

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Average: 1 (1 vote)
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Average: 3 (1 vote)
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Average: 1 (1 vote)
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Average: 1 (1 vote)

My business partner wanted to go with this service. I have my reservations,
yet since my partner was excited we gave it ago.

I was trying to change our credit card for billing. It took five calls to get
an actual human. She was nice. She tried to help. Loading in three different
credit cards because the system kept telling her our address was wrong. It
wasn't until on the third credit card that was to a completely different
business, address, and bank that she realized that it was not the cards but
the system. At the same time, I get an email that they charged the first card
which as the one they said we needed to change.

I really feel for those who work there, what a damn nightmare to work in such
an inefficient place.

My Partner thought they would be a solid company. When you do get a CS person they really do try to help.
See review.
No

Run - RingCentral

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Average: 3 (1 vote)
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Average: 1 (1 vote)
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Average: 3 (1 vote)
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The product worked ok, but we eventually had to switch because when we needed
help it was a nightmare.

Must of customer service can read their scripts in English but they can't
really work in it.

My account manager put me on a better plan that would save me money - it cost
more.

Security protocols are absurd and sometimes different departments had
different answers to the same security question.

We had three fax lines and they were unable to recognize it was all one
account.

And the real nightmare started when we tried to port our numbers to a new
provider. They kept refusing the port and refusing to connect us with
someone who would help. Meanwhile they disconnected one fax line and changed
the email delivery of incoming faxes and confirmations to me. This is a
small business, I am finance, HR and IT. I already get a load of emails
every day and now I spend half my time distributing other people's faxes.

With experience I have become very good at being forceful enough to get
almost any disinterested or in competent customer service rep to help me, but
with RingCentral it was a waste of effort. Brick Wall level incompetence on
the other side.

Run, do not walk, away from RingCentral.

None
Stunningly bad service
No

Review of Ring Central

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Average: 2 (1 vote)
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It works like just about any other program, but some things are not intuitive
and/or lacks expected features. But worst of all is that you can not call
them and get tech support. I've tried, and you are only directed back to the
web.

You get your faxes in your email and they are in the cloud. You can port over your own number as well.
No live tech support. You can call them... you can go through all the phone options... you will think you're getting to tech support.... but you're only gonna get a recorded message to go to the support website. Thank you... but I was on the website trying to find and fix my issue before I called.
No

RingCentral

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RingCentral has been the worst provider I have seen in years. We have been
hung up on multiple times by their support team, our account manager has not
helped us with phone tree issues, we lose calls throughout each day, we also
have tried to create tickets on the fact that we can't create tickets to get
assistance and have to call in until we get someone on the line to create a
ticket on our behalf to get help on an issue. Most of the time the support
reps do not even know how to pull up our account or answer a simple question
as to why our call are not being recorded. This is by far the worst run
company and worst VOIP system out there.

N/A
All listed in my review.
No

Pages

RingCentral

San Mateo , CA
United States
2003Year Founded
74%Recommend
135User Reviews
Get Quote

Overall Rating

4.117
4.16
85%
79%
86%
80%
83%

Service Locations

  • United States
  • Canada
  • UK
  • Singapore
VoIP app

The Skinny

Founded in 2003, RingCentral has been using their cloud communication services in order to help businesses connect via reliable and tech-forward solutions. The company strives to tackle modern IT challenges by creating a dynamic communications system that is entirely flexible and easy to use. In order to achieve this, RingCentral delivers a phone system that is secure, reliable, flexible, and dynamic. Their Business offerings keep you connected no matter where you are, especially with their BYOD option and Mobile apps, which easily convert smartphones and tablets into business phones. They have a great support and resources center, and even offer their customers a Dedicated Onsite Deployment (DOD) program, where a RingCentral representative will visit you and help oversee the successful implementation of your new phone system. 

RingCentral currently provides service to over 300,000 customers and counting.

the rub

The Rub

RingCentral offers plans with the following plans and price tiers: Standard from $24.99/month/user; Premium from $34.99/month/user; and Enterprise from $44.99/month/user, all offered with a 30-Day Free Trial. Each of these plans boasts the following:

  • Unlimited Calling to the US and Canada
  • Unlimited Extensions
  • One toll-free and one direct-dial local number for voice and fax
  • 1000 free toll-free minutes
  • One direct-dial local number per user

With larger plans, you get unlimited extensions for multiple office locations. The toll-free number, dedicated fax line (plus fax to email) will mean your business is always completely and easily accessible.

bottom line image

Bottom Line

When it comes to a business phone system, RingCentral delivers the features, unlimited calling, and mobility you need. Their cloud phone system works across all locations, and you can make the most of your system through integration with CRM solutions (available with Premium and Enterprise plans) like Salesforce, Zendesk, and more. On top of this, RingCentral offers 24/7 customer and tech support. There are even account advisors to help you set up your system if you are having trouble. 

You can port your existing business number or create a brand-new vanity number ($30 setup fee) for your business. You can also rent or purchase professional-grade IP phones that are ready to go, out of the box – just plug them in and start calling.

award image

Awards

RingCentral has received many prestigious awards and accolades, including:

  • WhichVoIP.com's Top Cloud Communications Provider for 2014
  • 2014 North America Frost & Sullivan Award for Market Leadership
  • 2014 INTERNET TELEPHONY TMC Labs Innovation Award
  • Global Excellence Award for Outstanding Product/Service
  • TMC’s Customer Magazine 2014 CRM Excellence Award
  • TMC’s Unified Communications 2014 Product of the Year Award
  • The Big Idea Award 2014 Winner
  • The Cloud Innovation World Cup Award for ICT Business Services 2014
comment image

Our Two Cents

It doesn't come as a surprise that RingCentral is loved by businesses both big and small; just check out the number of testimonials and case studies on their website. From outstanding 24/7 customer service to scalable plans, RingCentral has what you seek when it comes to a reliable business phone company. One thing to be aware of, though, is that RingCentral does have a fair use limit on their unlimited calling plans: a 98% excessive use limit. That means that if you use more minutes than 98% of RingCentral customers with unlimited calling plans, you'll be charged the per minute rate for your calls above that threshold. 98% is a pretty high threshold, so you should be okay.

Another big perk is that RingCentral has great mobility. They offer free smartphone apps, which means you can take your phone system everywhere. Apps are currently available for both iPhone/iPad and Android devices.

Plan Info
Plan Name RingCentral Standard
Plan Summary When signing up for RingCentral's Standard Plan, you get unlimited calling with basic features for an affordable monthly price. The Standard Plan comes with 1000 included toll free minutes, 4 people per HD video conferences and online meetings, and US-based support, plus unlimited calling.
Key Features
  • Mobile App
  • Unlimited Calling
  • Toll-Free Minutes
  • U.S. Based Support
Notes $24.99/mo per user price is offered with an annual payment plan for 2-19 users. 1,000 toll-free minutes. Additional toll-free minutes billed at 3.9¢/min US and Canada only. Reasonable use policies apply on all plans. International numbers are charged at $15.00/mo. International toll-free numbers are charged at $14.00/mo. with a one-time fee of $25.00 No integration for Salesforce, Zendesk, or Desk.com. System can be expanded as needed. See site for additional pricing for add-ons. This Plan is available in the following countries :
  • United States
  • Canada
  • Mexico
  • Puerto Rico

    		•
    Plan Pricing & Services1
    Regular Price $24.99
    Promo Price N/A
    Price Disclaimer As Low as
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 No
    Plan Pricing Tiers2
    Annual Contract Paid Monthly
    (per user)
    • 1 user : $42.99 / mo.
    • 2 - 19 users : $27.99 / mo.
    • 20 - 99 users : $24.99 / mo.
    • 100 - 999 users : $22.99 / mo.
    Month to Month
    (per user)
    • 1 user : $49.99 / mo.
    • 2 - 19 users : $34.99 / mo.
    • 20 - 99 users : $31.99 / mo.
    • 100 - 999 users : $29.99 / mo.
    Annual Contract Prepay
    (per user)
    • 1 user : $34.99 / mo. x 12
    • 2 - 19 users : $24.99 / mo. x 12
    • 20 - 99 users : $21.99 / mo. x 12
    • 100 - 999 users : $19.99 / mo. x 12
    		 
    	
    
		
			
    
				Toll Free
			
    
		    
		
			
    
				Setup
				N/A
			
    
			
    
				Monthly
				$4.99 /mo.
			
    
			
    
				Included Min.
				1000
			
    
			
    
				Add'l Min. Cost
				$0.04 /min.
			
    
		    
	
    

	
    
		
			
    
				Faxing
			
    
		    
		
			
    
				Setup
				N/A
			
    
			
    
				Monthly
				$7.99/mo./line
			
    
			
    
				Included Pages
				500
			
    
			
    
				Add'l Pages Cost
				0.059
			
    
		    
	
    

	
    
		
			
    
				Number Availability & Details
			
    
		    
		
			
    
				Area Code Selection
				
			
    
			
    
				Local Number Port
				
			
    
			
    
				Number Port
				
			
    
			
    
				Toll-Free Number
				
			
    
			
    
				Virtual Numbers
				
			
    
		    
	
    


	
    
		
			
    
				Equipment Options
			
    
		    
		
			
    
				SIP/BYOD
				
			
    
			
    
				Phone Credit
				
			
    
			
    
				IP Phone Included
				
			
    
			
    
				IP Phone For Sale
				
			
    
			
    
				ATA Included
				
			
    
			
    
				ATA For Sale
				
			
    
		    
	
    

	
    
		
			
    
				Plan Minutes
			
    
		    
		
			
    
				Local Min.
				Included
			
    
			
    
				Add'l Local Min. Cost
				N/A
			
    

			
    
				Long Distance
				Unlimited
			
    
			
    
				Incl. Long Distance Min.
				N/A
			
    
			
    
				Add'l Long Distance Min. Cost
				N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection Yes
    Auto Attendant Yes
    Barge Yes
    Business SMS Yes
    Busy Lamp Field Yes
    Call Analytics Yes
    Call Announce No
    Call Continuity Yes
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now Yes
    Call Monitoring Yes
    Call Notifications Yes
    Call Park Yes
    Call Pass Yes
    Call Queuing Yes
    Call Recording No
    Call Return Yes
    Call Routing Yes
    Call Screening Yes
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control No
    Click-to-call Me No
    Click-to-dial Yes
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging Yes
    Desktop Integration Client No
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing Yes
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response Yes
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial Yes
    Ring Groups Yes
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial Yes
    Switchboard Software Yes
    Telephone Numbers (DIDs) Yes
    Third Party Softphones Yes
    Unified Inbox No
    User Portal No
    Video Conferencing Yes
    Virtual Extensions Yes
    Virtual Fax No
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper Yes
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name RingCentral Premium
    Plan Summary With RingCentral's Premium plan, you get all the perks of the Standard plan plus inbound Caller ID, HD Voice, multi-level auto attendant, and more. Plus 2,500 toll free minutes and a max of 25 people per online meeting and video conference.
    Key Features
    • Mobile App
    • Included Toll Free Min.
    • Unlimited Calling
    • CRM Integration
    Notes $34.99/mo per user price is offered with an annual payment plan for 2-19 users. 2,500 toll-free minutes. Additional toll-free minutes billed at 3.9¢/min. US and Canada only. Reasonable use policies apply on all plans. International numbers are charged at $15.00/mo. International toll-free numbers are charged at $14.00/mo. with a one-time fee of $25.00 System can be expanded as needed. See site for additional pricing for add-ons. This Plan is available in the following countries :
  • United States
  • Canada
  • Mexico
  • Puerto Rico

    		•
    Plan Pricing & Services1
    Regular Price $34.99
    Promo Price N/A
    Price Disclaimer 30 Day Trial with same day activation
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 No
    Plan Pricing Tiers2
    Annual Contract Paid Monthly
    (per user)
    • 1 user : $47.99 / mo.
    • 2 - 19 users : $37.99 / mo.
    • 20 - 99 users : $34.99 / mo.
    • 100 - 999 users : $32.99 / mo.
    Month to Month
    (per user)
    • 1 user : $54.99 / mo.
    • 2 - 19 users : $44.99 / mo.
    • 20 - 99 users : $41.99 / mo.
    • 100 - 999 users : $39.99 / mo.
    Annual Contract Prepay
    (per user)
    • 1 user : $44.99 / mo. x 12
    • 2 - 19 users : $34.99 / mo. x 12
    • 20 - 99 users : $31.99 / mo. x 12
    • 100 - 999 users : $29.99 / mo. x 12
    		 
    	
    
		
			
    
				Toll Free
			
    
		    
		
			
    
				Setup
				N/A
			
    
			
    
				Monthly
				$4.99 /mo.
			
    
			
    
				Included Min.
				2500
			
    
			
    
				Add'l Min. Cost
				$0.04 /min.
			
    
		    
	
    

	
    
		
			
    
				Faxing
			
    
		    
		
			
    
				Setup
				N/A
			
    
			
    
				Monthly
				$7.99/mo./line
			
    
			
    
				Included Pages
				500
			
    
			
    
				Add'l Pages Cost
				0.059
			
    
		    
	
    

	
    
		
			
    
				Number Availability & Details
			
    
		    
		
			
    
				Area Code Selection
				
			
    
			
    
				Local Number Port
				
			
    
			
    
				Number Port
				
			
    
			
    
				Toll-Free Number
				
			
    
			
    
				Virtual Numbers
				
			
    
		    
	
    


	
    
		
			
    
				Equipment Options
			
    
		    
		
			
    
				SIP/BYOD
				
			
    
			
    
				Phone Credit
				
			
    
			
    
				IP Phone Included
				
			
    
			
    
				IP Phone For Sale
				
			
    
			
    
				ATA Included
				
			
    
			
    
				ATA For Sale
				
			
    
		    
	
    

	
    
		
			
    
				Plan Minutes
			
    
		    
		
			
    
				Local Min.
				Included
			
    
			
    
				Add'l Local Min. Cost
				N/A
			
    

			
    
				Long Distance
				Unlimited
			
    
			
    
				Incl. Long Distance Min.
				N/A
			
    
			
    
				Add'l Long Distance Min. Cost
				N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection Yes
    Auto Attendant Yes
    Barge Yes
    Business SMS Yes
    Busy Lamp Field Yes
    Call Analytics Yes
    Call Announce No
    Call Continuity Yes
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now Yes
    Call Monitoring Yes
    Call Notifications Yes
    Call Park Yes
    Call Pass Yes
    Call Queuing Yes
    Call Recording Yes
    Call Return Yes
    Call Routing Yes
    Call Screening Yes
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control Yes
    Click-to-call Me No
    Click-to-dial Yes
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging Yes
    Desktop Integration Client No
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing Yes
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response Yes
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial Yes
    Ring Groups Yes
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial Yes
    Switchboard Software Yes
    Telephone Numbers (DIDs) Yes
    Third Party Softphones Yes
    Unified Inbox No
    User Portal No
    Video Conferencing Yes
    Virtual Extensions Yes
    Virtual Fax No
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper Yes
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name RingCentral Enterprise
    Plan Summary The Enterprise plan from RingCentral is the their top-tier plan and the ultimate package: you get voicemail to text, CRM integration, multi-level auto attendant, automatic all recording, and all of the features that come with the Enterprise plan. Plus 10,000 toll free minutes and up to 50 people per meeting in video conferencing and online meetings. The Enterprise also adds voicemail-to-text for added mobility and flexibility.
    Key Features
    • Mobile App
    • Included Toll Free Min.
    • Unlimited Calling
    • Voicemail-to-Text
    Notes $44.99/mo per user price is offered with an annual payment plan for 20-99 users. 10,000 toll-free minutes. Additional toll-free minutes billed at 3.9¢/min. US and Canada only. Reasonable use policies apply on all plans. International numbers are charged at $15.00/mo. International toll-free numbers are charged at $14.00/mo. with a one-time fee of $25.00 System can be expanded as needed. See site for additional pricing for add-ons. This Plan is available in the following countries :
  • United States
  • Canada
  • Mexico
  • Puerto Rico

    		•
    Plan Pricing & Services1
    Regular Price $44.99
    Promo Price N/A
    Price Disclaimer As Low as
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 No
    Plan Pricing Tiers2
    Annual Contract Paid Monthly
    (per user)
    • 1 user : $62.99 / mo.
    • 2 - 19 users : $52.99 / mo.
    • 20 - 99 users : $47.99 / mo.
    • 100 - 999 users : $42.99 / mo.
    Month to Month
    (per user)
    • 1 user : $69.99 / mo.
    • 2 - 19 users : $59.99 / mo.
    • 20 - 99 users : $54.99 / mo.
    • 100 - 999 users : $49.99 / mo.
    Annual Contract Prepay
    (per user)
    • 1 user : $59.99 / mo. x 12
    • 2 - 19 users : $49.99 / mo. x 12
    • 20 - 99 users : $44.99 / mo. x 12
    • 100 - 999 users : $39.99 / mo. x 12
    		 
    	
    
		
			
    
				Toll Free
			
    
		    
		
			
    
				Setup
				N/A
			
    
			
    
				Monthly
				$4.99 /mo.
			
    
			
    
				Included Min.
				10000
			
    
			
    
				Add'l Min. Cost
				$0.04 /min.
			
    
		    
	
    

	
    
		
			
    
				Faxing
			
    
		    
		
			
    
				Setup
				N/A
			
    
			
    
				Monthly
				$7.99/mo./line
			
    
			
    
				Included Pages
				500
			
    
			
    
				Add'l Pages Cost
				0.059
			
    
		    
	
    

	
    
		
			
    
				Number Availability & Details
			
    
		    
		
			
    
				Area Code Selection
				
			
    
			
    
				Local Number Port
				
			
    
			
    
				Number Port
				
			
    
			
    
				Toll-Free Number
				
			
    
			
    
				Virtual Numbers
				
			
    
		    
	
    


	
    
		
			
    
				Equipment Options
			
    
		    
		
			
    
				SIP/BYOD
				
			
    
			
    
				Phone Credit
				
			
    
			
    
				IP Phone Included
				
			
    
			
    
				IP Phone For Sale
				
			
    
			
    
				ATA Included
				
			
    
			
    
				ATA For Sale
				
			
    
		    
	
    

	
    
		
			
    
				Plan Minutes
			
    
		    
		
			
    
				Local Min.
				Included
			
    
			
    
				Add'l Local Min. Cost
				N/A
			
    

			
    
				Long Distance
				Unlimited
			
    
			
    
				Incl. Long Distance Min.
				N/A
			
    
			
    
				Add'l Long Distance Min. Cost
				N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection Yes
    Auto Attendant Yes
    Barge Yes
    Business SMS Yes
    Busy Lamp Field Yes
    Call Analytics Yes
    Call Announce No
    Call Continuity Yes
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now Yes
    Call Monitoring Yes
    Call Notifications Yes
    Call Park Yes
    Call Pass Yes
    Call Queuing Yes
    Call Recording Yes
    Call Return Yes
    Call Routing Yes
    Call Screening Yes
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control Yes
    Click-to-call Me No
    Click-to-dial Yes
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging Yes
    Desktop Integration Client No
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing Yes
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response Yes
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial Yes
    Ring Groups Yes
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial Yes
    Switchboard Software Yes
    Telephone Numbers (DIDs) Yes
    Third Party Softphones Yes
    Unified Inbox No
    User Portal No
    Video Conferencing Yes
    Virtual Extensions Yes
    Virtual Fax No
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper Yes
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name Entry UK
    Plan Summary The Entry plan is ideal for individuals and small teams. As RingCentral's most basic plan, it includes 100 minutes per month per user.
    Key Features
    • Free porting
    • Includes mobile minutes
    • Easy to manage
    • Free trial
    Notes - This Plan is available in the following countries :
  • United Kingdom

    		•
    Plan Pricing & Services1
    Regular Price £7.99
    Promo Price N/A
    Price Disclaimer As low as, per month/user
    Setup Fees £0.00
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes No
    Toll Free3 No 
    	
    
		
			
    
				Number Availability & Details
			
    
		    
		
			
    
				Area Code Selection
				
			
    
			
    
				Local Number Port
				
			
    
			
    
				Number Port
				
			
    
			
    
				Toll-Free Number
				
			
    
			
    
				Virtual Numbers
				
			
    
		    
	
    


	
    
		
			
    
				Equipment Options
			
    
		    
		
			
    
				SIP/BYOD
				
			
    
			
    
				Phone Credit
				
			
    
			
    
				IP Phone Included
				
			
    
			
    
				IP Phone For Sale
				
			
    
			
    
				ATA Included
				
			
    
			
    
				ATA For Sale
				
			
    
		    
	
    

	
    
		
			
    
				Plan Minutes
			
    
		    
		
			
    
				Local Min.
				100
			
    
			
    
				Add'l Local Min. Cost
				£0.040
			
    

			
    
				Long Distance
				
			
    
			
    
				Incl. Long Distance Min.
				N/A
			
    
			
    
				Add'l Long Distance Min. Cost
				N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection No
    Auto Attendant Yes
    Barge No
    Business SMS No
    Busy Lamp Field No
    Call Analytics No
    Call Announce No
    Call Continuity No
    Call Forwarding Yes
    Call Forwarding - Advanced No
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now No
    Call Monitoring Yes
    Call Notifications Yes
    Call Park Yes
    Call Pass No
    Call Queuing No
    Call Recording No
    Call Return No
    Call Routing No
    Call Screening Yes
    Call Transfer No
    Call Waiting No
    Caller ID No
    Caller ID - Dynamic No
    Caller ID Block No
    Caller ID Control Yes
    Click-to-call Me No
    Click-to-dial No
    Conference Bridge No
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging No
    Desktop Integration Client Yes
    Dial-by-Name Directory Yes
    Directory Assistance (411) No
    Do Not Disturb No
    E911 No
    Fax to Email No
    Find Me/Follow Me No
    Group Paging No
    HD Video Conferencing No
    HD Voice No
    Hunt Groups No
    Interactive Voice Response No
    Local Number Portability No
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial No
    Ring Groups No
    Selective Call Acceptance No
    Selective Call Rejection No
    Shared Call Appearance Yes
    Simultaneous Ring No
    Softphone Yes
    Speed Dial No
    Switchboard Software No
    Telephone Numbers (DIDs) No
    Third Party Softphones No
    Unified Inbox No
    User Portal Yes
    Video Conferencing Yes
    Virtual Extensions Yes
    Virtual Fax No
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription No
    Whisper No
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name Standard UK
    Plan Summary RingCentral's Standard plan is the best option for flexible departments and teams. It also includes more features than the Entry plan, as well as more outbound minutes.
    Key Features
    • Free trial
    • Easy to manage
    • Includes mobile minutes
    • Free porting
    Notes - This Plan is available in the following countries :
  • United Kingdom

    		•
    Plan Pricing & Services1
    Regular Price £12.99
    Promo Price N/A
    Price Disclaimer As low as, per month/user
    Setup Fees £0.00
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes No
    Toll Free3 No 
    	
    
		
			
    
				Number Availability & Details
			
    
		    
		
			
    
				Area Code Selection
				
			
    
			
    
				Local Number Port
				
			
    
			
    
				Number Port
				
			
    
			
    
				Toll-Free Number
				
			
    
			
    
				Virtual Numbers
				
			
    
		    
	
    


	
    
		
			
    
				Equipment Options
			
    
		    
		
			
    
				SIP/BYOD
				
			
    
			
    
				Phone Credit
				
			
    
			
    
				IP Phone Included
				
			
    
			
    
				IP Phone For Sale
				
			
    
			
    
				ATA Included
				
			
    
			
    
				ATA For Sale
				
			
    
		    
	
    

	
    
		
			
    
				Plan Minutes
			
    
		    
		
			
    
				Local Min.
				750
			
    
			
    
				Add'l Local Min. Cost
				£0.040
			
    

			
    
				Long Distance
				
			
    
			
    
				Incl. Long Distance Min.
				N/A
			
    
			
    
				Add'l Long Distance Min. Cost
				N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection No
    Auto Attendant Yes
    Barge No
    Business SMS No
    Busy Lamp Field No
    Call Analytics No
    Call Announce No
    Call Continuity No
    Call Forwarding Yes
    Call Forwarding - Advanced No
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now No
    Call Monitoring Yes
    Call Notifications Yes
    Call Park Yes
    Call Pass No
    Call Queuing No
    Call Recording No
    Call Return No
    Call Routing No
    Call Screening Yes
    Call Transfer No
    Call Waiting No
    Caller ID No
    Caller ID - Dynamic No
    Caller ID Block No
    Caller ID Control Yes
    Click-to-call Me No
    Click-to-dial No
    Conference Bridge No
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging No
    Desktop Integration Client Yes
    Dial-by-Name Directory Yes
    Directory Assistance (411) No
    Do Not Disturb No
    E911 No
    Fax to Email No
    Find Me/Follow Me No
    Group Paging No
    HD Video Conferencing Yes
    HD Voice No
    Hunt Groups No
    Interactive Voice Response No
    Local Number Portability No
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial No
    Ring Groups No
    Selective Call Acceptance No
    Selective Call Rejection No
    Shared Call Appearance Yes
    Simultaneous Ring No
    Softphone Yes
    Speed Dial No
    Switchboard Software No
    Telephone Numbers (DIDs) No
    Third Party Softphones No
    Unified Inbox No
    User Portal Yes
    Video Conferencing Yes
    Virtual Extensions Yes
    Virtual Fax Yes
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription No
    Whisper No
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name Premium UK
    Plan Summary RingCentral's Premium plan is designed for total workplace integration and includes the most features. This plan is best-suited for businesses that want to connect their entire workforce to a cloud based phone system.
    Key Features
    • Easy to manage
    • Free porting
    • Free trial
    • Includes mobile minutes
    Notes - This Plan is available in the following countries :
  • United Kingdom

    		•
    Plan Pricing & Services1
    Regular Price £17.99
    Promo Price N/A
    Price Disclaimer As low as, per month/user
    Setup Fees £0.00
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes No
    Toll Free3 No 
    	
    
		
			
    
				Number Availability & Details
			
    
		    
		
			
    
				Area Code Selection
				
			
    
			
    
				Local Number Port
				
			
    
			
    
				Number Port
				
			
    
			
    
				Toll-Free Number
				
			
    
			
    
				Virtual Numbers
				
			
    
		    
	
    


	
    
		
			
    
				Equipment Options
			
    
		    
		
			
    
				SIP/BYOD
				
			
    
			
    
				Phone Credit
				
			
    
			
    
				IP Phone Included
				
			
    
			
    
				IP Phone For Sale
				
			
    
			
    
				ATA Included
				
			
    
			
    
				ATA For Sale
				
			
    
		    
	
    

	
    
		
			
    
				Plan Minutes
			
    
		    
		
			
    
				Local Min.
				2000
			
    
			
    
				Add'l Local Min. Cost
				£0.030
			
    

			
    
				Long Distance
				
			
    
			
    
				Incl. Long Distance Min.
				N/A
			
    
			
    
				Add'l Long Distance Min. Cost
				N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection No
    Auto Attendant Yes
    Barge No
    Business SMS No
    Busy Lamp Field No
    Call Analytics No
    Call Announce No
    Call Continuity No
    Call Forwarding Yes
    Call Forwarding - Advanced No
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now No
    Call Monitoring Yes
    Call Notifications Yes
    Call Park Yes
    Call Pass No
    Call Queuing No
    Call Recording Yes
    Call Return No
    Call Routing No
    Call Screening Yes
    Call Transfer No
    Call Waiting No
    Caller ID No
    Caller ID - Dynamic No
    Caller ID Block No
    Caller ID Control Yes
    Click-to-call Me No
    Click-to-dial No
    Conference Bridge No
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging No
    Desktop Integration Client Yes
    Dial-by-Name Directory Yes
    Directory Assistance (411) No
    Do Not Disturb No
    E911 No
    Fax to Email No
    Find Me/Follow Me No
    Group Paging No
    HD Video Conferencing Yes
    HD Voice No
    Hunt Groups No
    Interactive Voice Response No
    Local Number Portability No
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial No
    Ring Groups No
    Selective Call Acceptance No
    Selective Call Rejection No
    Shared Call Appearance Yes
    Simultaneous Ring No
    Softphone Yes
    Speed Dial No
    Switchboard Software No
    Telephone Numbers (DIDs) No
    Third Party Softphones No
    Unified Inbox No
    User Portal Yes
    Video Conferencing Yes
    Virtual Extensions Yes
    Virtual Fax Yes
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription No
    Whisper No
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name Basic
    Plan Summary -
    Key Features -
    Notes - This Plan is available in the following countries :
  • United States

    		•
    Plan Pricing & Services1
    Regular Price $99.99
    Promo Price N/A
    Price Disclaimer 20 - 99 agents
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes No
    Toll Free3 No 
    	
    
		
			
    
				Toll Free
			
    
		    
		
			
    
				Setup
				N/A
			
    
			
    
				Monthly
				N/A
			
    
			
    
				Included Min.
				N/A
			
    
			
    
				Add'l Min. Cost
				N/A
			
    
		    
	
    

	
    
		
			
    
				Faxing
			
    
		    
		
			
    
				Setup
				N/A
			
    
			
    
				Monthly
				$7.99/mo./line
			
    
			
    
				Included Pages
				500
			
    
			
    
				Add'l Pages Cost
				0.059
			
    
		    
	
    




	
    
		
			
    
				Plan Minutes
			
    
		    
		
			
    
				Local Min.
				Included
			
    
			
    
				Add'l Local Min. Cost
				N/A
			
    

			
    
				Long Distance
				
			
    
			
    
				Incl. Long Distance Min.
				N/A
			
    
			
    
				Add'l Long Distance Min. Cost
				N/A
    Plan Features3
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.

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