RingCentral Reviews

RingCentral offers a complete and scalable business VoIP solution. With RingCentral Office, you can add enough lines for your business and customize the system to suit your business’ needs. Easy to set up and easy to manage, RingCentral gives you a top-notch solution in the cloud. Best of all, you can connect your system the day your phones arrive.

 

Users Average Rating

Providers Comparison

Note: The graphs above only measure the user ratings displayed over the last five years.

Editorial Review

RingCentral delivers top-of-the-line cloud-based phone systems and solutions for businesses. Trusted by more than 300,000 businesses worldwide (including recognized brands such as BMW, Twitter, and Guess) RingCentral is committed to eliminating the communication barriers brought by on-premise hardware. Their cloud solutions reflect this commitment and offer unparalleled reliability, flexibility, and value.

Powerful Phone Systems for All Types of Businesses

Whether you’re a small company, mid-sized organization, or a large enterprise, RingCentral provides solutions to match your needs. Their cloud communication systems are easy to set up and manage and include an entire suite of communication tools, an intuitive product interface, high definition voice calls, top-rated support teams, and more.

Apps and Integrations

RingCentral also makes it possible for users to take the best features of RingCentral Office into their everyday business applications and devices. By integrating RingCentral Office into critical business programs (including Google, Microsoft, Dropbox, and Zendesk), employees can save time, simplify communications, and maximize productivity.

 
Write your own review

RingCentral - voicemail good

user_review
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
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We've been using RingCentral for about five years now, but only for voicemail as our Comcast Business voicemail is inadequate. We answer our phones "live" during the day, and any time a call is not answered a forwarding number passes it to RingCentral. We love getting our voicemails delivered as an MP3 file - you can listen to it, replay it, forward it by email, save it to hard drive, and search your messages based on incoming ph#, date, person, etc. We have the system set to respond slightly differently after hours on the weekday and on the weekends to address our needs. I have not tried RingCenter for VoIP. I know of one person who swears by it, but online reviews are very mixed.
great to get vox as email audio files, flexible scheduling of answer machine services, very reliable
for voicemail - none
Yes

Ring Central Phillipines customer service clueless

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2
Average: 2 (1 vote)
3
Average: 3 (1 vote)
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Lack of customer service. No way to be transferred to a customer service in the U.S. who can resolved issues. It was like the blind leading the blind. Other than that, you have to do everything yourself via website/online.
Very easy to get set up. Sales people in USA are patient.
No customer service. Set up was difficult and a chore. The support is a call center in the Philippines. They don't have a clue about the phone systems, how to set up, or our American culture.
No

Consistently excellent service -RingCentral

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5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
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5
Average: 5 (1 vote)
5
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5
Average: 5 (1 vote)
We've always had excellent service from the moment we made the initial phonecall. Delivery, installation, training and customer support is all faultless. Good work Team!
Yes

Friendly service, long problem resolution waits.

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4
Average: 4 (1 vote)
3
Average: 3 (1 vote)
3
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3
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4
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If you need call in support, my best recommendation is that you schedule it for a time when you have at least an hour to burn because every time I have needed support, it usually eats an hour block of my schedule. I can't say whether this is due to the level of complexity of the problem, or a lack of training/troubleshooting skills of the service team. Regardless, it would be nice if they could cut this in half.
Your representative was easy to work with and had good communication skills. He was very friendly and accommodating. When it works, the product sounds good.
It took forever to get to the bottom of the problem. I don't know if it was the difficulty level of the problem or the lack of knowledge and/or troubleshooting skill of my service rep. I wasn't happy being on the phone forever, which seems to be the case with your support team.
Yes

Not Very Innovative

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Average: 4 (1 vote)
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We have been using RingCentral for about 10 years now. RingCentral and GotVMail were the only major players I could remember at the time. Service with RingCentral has been just barely acceptable over the years... just good enough to prevent me from going through the pain of switching our (2) company phone systems elsewhere. RingCentral has thrown some disruptive updates my way over the years. They used to have a feature that appended the extension number the caller dialed at the end of their caller ID. This feature was removed about 2 years ago, without notice, and all of our employees were very confused for a few days until we reconfigured the system to announce the name of the extension dialed before the employee answers the phone. A later software update that RingCentral performed disabled the call announce on us. Again after a few days of confusion, I ended up re-configuring the inbound caller ID and announcements. This time the feature did not disappear on us, but the RingCentral update just deleted out settings without warning. About a year ago, there was a major bug in the system that prompted me to start exploring other services. We have several mobile employees that use their cell phones instead of desk phones. A neat feature of RingCentral plays a recording when a user answers their phone asking them to press 1 to accept the call. This prevents the cell phone's voicemail from interfering if the user wants to reject the call. Well, for a period of about 3 weeks, this feature stopped working- no matter how long / hard we pressed 1 to accept a call, the system would return and say "I am Sorry I did not hear you" and hang up resulting in many missed calls. RingCentral tried blaming our cell phones, then the carriers... I somehow doubt that 3 different cell phones across two different carriers (AT&T and Verizon) experienced the same glitch at the same time. RingCentral never apologized for the problem, not offered a fix, but the problem did go away so I gave up searching for a new provider. The RingCentral feature set has remained very static over the past 10 years. One key feature I have always wanted is an attended transfer. I also don't like the fact you can't ring an extension for an unlimited amount of time (something I wanted to do for our after-hours support line where extended hold times are common.) I will probably stick with RingCentral for awhile longer. When I started evaluating other solutions, I realized many other hosted PBX solutions lack some of the most fundamental features we have become accustomed to over the years such as "press to accept" and call-announce.
Good pricing; Offers both PBX and Digital Lines
Customer Service is unresponsive (I have tickets opened from months ago); Their "updates" take features away instead of adding new ones; Reliability is poor at times.
No

5 Years Satisfied Customer

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4
Average: 4 (1 vote)
3
Average: 3 (1 vote)
5
Average: 5 (1 vote)
4
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5
Average: 5 (1 vote)
4.2
Average: 4.2 (1 vote)
I've been a subscriber to RingCentral for nearly five years with three different accounts (two still active) and its online service is one of the best that I have ever used. I have both an Office account and a Professional account and feel that the quality and continuity of both services is superior. I have always been impressed by the availability, system knowledge, and language skills of the telephone support staff. This aspect of RingCentral's service delivery was especially important during the start-up of their service in my businesses. And my most recent interaction with telephone support two months ago achieved the standard of service that I have always expected.
Full featured, reliable service, quality tech support
Pricing
Yes

RingCentral

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5
Average: 5 (1 vote)
3
Average: 3 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4.6
Average: 4.6 (1 vote)
Got quick answer. Very nice working with RingCentral Partner support. RingCentral for Desktop is easy to use and very full-featured. Company adds new features and products quite often.
Yes

Great service! - RingCentral

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5
Average: 5 (1 vote)
5
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Average: 5 (1 vote)
Greeeeeeeat Service!!!! I would recommend RingCentral. It is a very reliable service. The reps are very helpful and attentive. I would recommend this service to anyone who is looking for a cloud phone system. Excellent help and the reps are very responsive.
Yes

HIghly Recommended - RingCentral

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5
Average: 5 (1 vote)
5
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As a new small business, I chose Ring Central as my provider as I service a wide area and have many contacts in the USA & Canada. Price is very sufficient and everyone I have spoken to in customer care when I needed help were amazing! Keep up the great work :)
Apps for my iPad & iPhone
Yes

A good solution for my needs - Ring Central

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5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
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4.8
Average: 4.8 (1 vote)
So far I have enjoyed the ringcentral feature set and voice quality. I have called the tech support people a couple of times and they have been very helpful.
I like all of the features that ringcentral offers. The support staff does a great job and are very patient.
If your Internet connection goes down so does your phone, but that's to be expected.
Yes

Pages

RingCentral

San Mateo , CA
United States
2003Year Founded
78%Recommend
119User Reviews
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Overall Rating

4.3175
4.34
89%
82%
88%
83%
86%

Service Locations

  • United States
  • Canada
  • UK
  • Singapore

The Skinny

Founded in 2003, RingCentral has been using their cloud communication services in order to help businesses connect via reliable and tech-forward solutions. The company strives to tackle modern IT challenges by creating a dynamic communications system that is entirely flexible and easy to use. In order to achieve this, RingCentral delivers a phone system that is secure, reliable, flexible, and dynamic. Their Business offerings keep you connected no matter where you are, especially with their BYOD option and Mobile apps, which easily convert smartphones and tablets into business phones. They have a great support and resources center, and even offer their customers a Dedicated Onsite Deployment (DOD) program, where a RingCentral representative will visit you and help oversee the sucessful implementation of your new phone system. 

RingCentral currently provides service to over 300,000 customers and counting.

The Rub

RingCentral offers plans with the following plans and price tiers: Standard from $24.99/month/user; Premium from $34.99/month/user; and Enterprise from $44.99/month/user, all offered with a 30-Day Free Trial. Each of these plans boasts the following:

  • Unlimited Calling to the US and Canada
  • Unlimited Extensions
  • One toll-free and one direct-dial local number for voice and fax
  • 1000 free toll-free minutes
  • One direct-dial local number per user

With larger plans, you get unlimited extensions for multiple office locations. The toll-free number, dedicated fax line (plus fax to email) will mean your business is always completely and easily accessible.

Bottom Line

When it comes to a business phone system, RingCentral delivers the features, unlimited calling, and mobility you need. Their cloud phone system works across all locations, and you can make the most of your system through integration with CRM solutions (available with Premium and Enterprise plans) like Salesforce, Zendesk, and more. On top of this, RingCentral offers 24/7 customer and tech support. There are even account advisors to help you set up your system if you are having trouble. 

You can port your existing business number or create a brand-new vanity number ($30 setup fee) for your business. You can also rent or purchase professional-grade IP phones that are ready to go, out of the box – just plug them in and start calling.

Awards

RingCentral has received many prestigious awards and accolades, including:

  • WhichVoIP.com's Top Cloud Communications Provider for 2014
  • 2014 North America Frost & Sullivan Award for Market Leadership
  • 2014 INTERNET TELEPHONY TMC Labs Innovation Award
  • Global Excellence Award for Outstanding Product/Service
  • TMC’s Customer Magazine 2014 CRM Excellence Award
  • TMC’s Unified Communications 2014 Product of the Year Award
  • The Big Idea Award 2014 Winner
  • The Cloud Innovation World Cup Award for ICT Business Services 2014

Our Two Cents

It doesn't come as a surprise that RingCentral is loved by businesses both big and small; just check out the number of testimonials and case studies on their website. From outstanding 24/7 customer service to scalable plans, RingCentral has what you seek when it comes to a reliable business phone company. One thing to be aware of, though, is that RingCentral does have a fair use limit on their unlimited calling plans: a 98% excessive use limit. That means that if you use more minutes than 98% of RingCentral customers with unlimited calling plans, you'll be charged the per minute rate for your calls above that threshold. 98% is a pretty high threshold, so you should be okay.

Another big perk is that RingCentral has great mobility. They offer free smartphone apps, which means you can take your phone system everywhere. Apps are currently available for both iPhone/iPad and Android devices.

Plan Info
Plan Name RingCentral Standard
Plan Summary When signing up for RingCentral's Standard Plan, you get unlimited calling with basic features for an affordable monthly price. The Standard Plan comes with 1000 included toll free minutes, 4 people per HD video conferences and online meetings, and US-based support, plus unlimited calling.
Key Features
  • Mobile App
  • Unlimited Calling
  • Toll-Free Minutes
  • U.S. Based Support
Notes $24.99/mo per user price is offered with an annual payment plan for 2-19 users. 1,000 toll-free minutes. Additional toll-free minutes billed at 3.9¢/min US and Canada only. Reasonable use policies apply on all plans. International numbers are charged at $15.00/mo. International toll-free numbers are charged at $14.00/mo. with a one-time fee of $25.00 No integration for Salesforce, Zendesk, or Desk.com. System can be expanded as needed. See site for additional pricing for add-ons. This Plan is available in the following countries :
  • United States
  • Canada
  • Mexico
  • Puerto Rico
  • Plan Pricing & Services1
    Regular Price $24.99
    Promo Price N/A
    Price Disclaimer As Low as
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 No
    Plan Pricing Tiers2
    Month to Month
    (per user)
    • 1 user : $42.99 / mo.
    • 2 - 19 users : $27.99 / mo.
    • 20 - 99 users : $24.99 / mo.
    • 100 - 999 users : $22.99 / mo.
    Annual Contract Paid Monthly
    (per user)
    • 1 user : $49.99 / mo.
    • 2 - 19 users : $34.99 / mo.
    • 20 - 99 users : $31.99 / mo.
    • 100 - 999 users : $29.99 / mo.
    Annual Contract Prepay
    (per user)
    • 1 user : $34.99 / mo. x 12
    • 2 - 19 users : $24.99 / mo. x 12
    • 20 - 99 users : $21.99 / mo. x 12
    • 100 - 999 users : $19.99 / mo. x 12
    	
    Toll Free
    Setup N/A
    Monthly $4.99 /mo.
    Included Min. 1000
    Add'l Min. Cost $0.04 /min.
    Faxing
    Setup N/A
    Monthly $7.99/mo./line
    Included Pages 500
    Add'l Pages Cost 0.059
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost N/A
    Long Distance Unlimited
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection Yes
    Auto Attendant Yes
    Barge No
    Business SMS Yes
    Busy Lamp Field Yes
    Call Analytics No
    Call Announce No
    Call Continuity No
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now Yes
    Call Monitoring Yes
    Call Notifications Yes
    Call Park Yes
    Call Pass No
    Call Queuing Yes
    Call Recording No
    Call Return Yes
    Call Routing No
    Call Screening Yes
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic No
    Caller ID Block No
    Caller ID Control No
    Click-to-call Me No
    Click-to-dial No
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging No
    Desktop Integration Client No
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email No
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing Yes
    HD Voice No
    Hunt Groups Yes
    Interactive Voice Response Yes
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial No
    Ring Groups No
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial No
    Switchboard Software Yes
    Telephone Numbers (DIDs) Yes
    Third Party Softphones Yes
    Unified Inbox No
    User Portal No
    Video Conferencing Yes
    Virtual Extensions Yes
    Virtual Fax No
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper No
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name RingCentral Premium
    Plan Summary With RingCentral's Premium plan, you get all the perks of the Standard plan plus inbound Caller ID, HD Voice, multi-level auto attendant, and more. Plus 2,500 toll free minutes and a max of 25 people per online meeting and video conference.
    Key Features
    • Mobile App
    • Included Toll Free Min.
    • Unlimited Calling
    • CRM Integration
    Notes $34.99/mo per user price is offered with an annual payment plan for 2-19 users. 2,500 toll-free minutes. Additional toll-free minutes billed at 3.9¢/min. US and Canada only. Reasonable use policies apply on all plans. International numbers are charged at $15.00/mo. International toll-free numbers are charged at $14.00/mo. with a one-time fee of $25.00 System can be expanded as needed. See site for additional pricing for add-ons. This Plan is available in the following countries :
  • United States
  • Canada
  • Mexico
  • Puerto Rico
  • Plan Pricing & Services1
    Regular Price $34.99
    Promo Price N/A
    Price Disclaimer 30 Day Trial with same day activation
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 No
    Plan Pricing Tiers2
    Month to Month
    (per user)
    • 1 user : $47.99 / mo.
    • 2 - 19 users : $37.99 / mo.
    • 20 - 99 users : $34.99 / mo.
    • 100 - 999 users : $32.99 / mo.
    Annual Contract Paid Monthly
    (per user)
    • 1 user : $54.99 / mo.
    • 2 - 19 users : $44.99 / mo.
    • 20 - 99 users : $41.99 / mo.
    • 100 - 999 users : $39.99 / mo.
    Annual Contract Prepay
    (per user)
    • 1 user : $44.99 / mo. x 12
    • 2 - 19 users : $34.99 / mo. x 12
    • 20 - 99 users : $31.99 / mo. x 12
    • 100 - 999 users : $29.99 / mo. x 12
    	
    Toll Free
    Setup N/A
    Monthly $4.99 /mo.
    Included Min. 2500
    Add'l Min. Cost $0.04 /min.
    Faxing
    Setup N/A
    Monthly $7.99/mo./line
    Included Pages 500
    Add'l Pages Cost 0.059
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost N/A
    Long Distance Unlimited
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection Yes
    Auto Attendant Yes
    Barge No
    Business SMS No
    Busy Lamp Field Yes
    Call Analytics No
    Call Announce No
    Call Continuity No
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now Yes
    Call Monitoring Yes
    Call Notifications Yes
    Call Park Yes
    Call Pass No
    Call Queuing Yes
    Call Recording Yes
    Call Return Yes
    Call Routing No
    Call Screening Yes
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic No
    Caller ID Block No
    Caller ID Control Yes
    Click-to-call Me No
    Click-to-dial No
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging No
    Desktop Integration Client No
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email No
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing Yes
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response Yes
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial No
    Ring Groups No
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial No
    Switchboard Software Yes
    Telephone Numbers (DIDs) Yes
    Third Party Softphones Yes
    Unified Inbox No
    User Portal No
    Video Conferencing Yes
    Virtual Extensions Yes
    Virtual Fax No
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper No
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name RingCentral Enterprise
    Plan Summary The Enterprise plan from RingCentral is the their top-tier plan and the ultimate package: you get voicemail to text, CRM integration, multi-level auto attendant, automatic all recording, and all of the features that come with the Enterprise plan. Plus 10,000 toll free minutes and up to 50 people per meeting in video conferencing and online meetings. The Enterprise also adds voicemail-to-text for added mobility and flexibility.
    Key Features
    • Mobile App
    • Included Toll Free Min.
    • Unlimited Calling
    • Voicemail-to-Text
    Notes $44.99/mo per user price is offered with an annual payment plan for 20-99 users. 10,000 toll-free minutes. Additional toll-free minutes billed at 3.9¢/min. US and Canada only. Reasonable use policies apply on all plans. International numbers are charged at $15.00/mo. International toll-free numbers are charged at $14.00/mo. with a one-time fee of $25.00 System can be expanded as needed. See site for additional pricing for add-ons. This Plan is available in the following countries :
  • United States
  • Canada
  • Mexico
  • Puerto Rico
  • Plan Pricing & Services1
    Regular Price $44.99
    Promo Price N/A
    Price Disclaimer As Low as
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 No
    Plan Pricing Tiers2
    Month to Month
    (per user)
    • 1 user : $62.99 / mo.
    • 2 - 19 users : $52.99 / mo.
    • 20 - 99 users : $47.99 / mo.
    • 100 - 999 users : $42.99 / mo.
    Annual Contract Paid Monthly
    (per user)
    • 1 user : $69.99 / mo.
    • 2 - 19 users : $59.99 / mo.
    • 20 - 99 users : $54.99 / mo.
    • 100 - 999 users : $49.99 / mo.
    Annual Contract Prepay
    (per user)
    • 1 user : $59.99 / mo. x 12
    • 2 - 19 users : $49.99 / mo. x 12
    • 20 - 99 users : $44.99 / mo. x 12
    • 100 - 999 users : $39.99 / mo. x 12
    	
    Toll Free
    Setup N/A
    Monthly $4.99 /mo.
    Included Min. 10000
    Add'l Min. Cost $0.04 /min.
    Faxing
    Setup N/A
    Monthly $7.99/mo./line
    Included Pages 500
    Add'l Pages Cost 0.059
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost N/A
    Long Distance Unlimited
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection Yes
    Auto Attendant Yes
    Barge No
    Business SMS No
    Busy Lamp Field Yes
    Call Analytics No
    Call Announce No
    Call Continuity No
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now Yes
    Call Monitoring Yes
    Call Notifications Yes
    Call Park Yes
    Call Pass No
    Call Queuing Yes
    Call Recording Yes
    Call Return Yes
    Call Routing No
    Call Screening Yes
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic No
    Caller ID Block No
    Caller ID Control Yes
    Click-to-call Me No
    Click-to-dial No
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging No
    Desktop Integration Client No
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email No
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing Yes
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response Yes
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial No
    Ring Groups No
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial No
    Switchboard Software Yes
    Telephone Numbers (DIDs) Yes
    Third Party Softphones Yes
    Unified Inbox No
    User Portal No
    Video Conferencing Yes
    Virtual Extensions Yes
    Virtual Fax No
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper No
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name Entry UK
    Plan Summary The Entry plan is ideal for individuals and small teams. As RingCentral's most basic plan, it includes 100 minutes per month per user.
    Key Features
    • Free porting
    • Includes mobile minutes
    • Easy to manage
    • Free trial
    Notes - This Plan is available in the following countries :
  • United Kingdom
  • Plan Pricing & Services1
    Regular Price £7.99
    Promo Price N/A
    Price Disclaimer As low as, per month/user
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes No
    Toll Free3 No
    
    	
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. 100
    Add'l Local Min. Cost £0.040
    Long Distance
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection No
    Auto Attendant Yes
    Barge No
    Business SMS No
    Busy Lamp Field No
    Call Analytics No
    Call Announce No
    Call Continuity No
    Call Forwarding Yes
    Call Forwarding - Advanced No
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now No
    Call Monitoring Yes
    Call Notifications Yes
    Call Park Yes
    Call Pass No
    Call Queuing No
    Call Recording No
    Call Return No
    Call Routing No
    Call Screening Yes
    Call Transfer No
    Call Waiting No
    Caller ID No
    Caller ID - Dynamic No
    Caller ID Block No
    Caller ID Control Yes
    Click-to-call Me No
    Click-to-dial No
    Conference Bridge No
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging No
    Desktop Integration Client Yes
    Dial-by-Name Directory Yes
    Directory Assistance (411) No
    Do Not Disturb No
    E911 No
    Fax to Email No
    Find Me/Follow Me No
    Group Paging No
    HD Video Conferencing No
    HD Voice No
    Hunt Groups No
    Interactive Voice Response No
    Local Number Portability No
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial No
    Ring Groups No
    Selective Call Acceptance No
    Selective Call Rejection No
    Shared Call Appearance Yes
    Simultaneous Ring No
    Softphone Yes
    Speed Dial No
    Switchboard Software No
    Telephone Numbers (DIDs) No
    Third Party Softphones No
    Unified Inbox No
    User Portal Yes
    Video Conferencing Yes
    Virtual Extensions Yes
    Virtual Fax No
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription No
    Whisper No
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name Standard UK
    Plan Summary RingCentral's Standard plan is the best option for flexible departments and teams. It also includes more features than the Entry plan, as well as more outbound minutes.
    Key Features
    • Free trial
    • Easy to manage
    • Includes mobile minutes
    • Free porting
    Notes - This Plan is available in the following countries :
  • United Kingdom
  • Plan Pricing & Services1
    Regular Price £12.99
    Promo Price N/A
    Price Disclaimer As low as, per month/user
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes No
    Toll Free3 No
    
    	
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. 750
    Add'l Local Min. Cost £0.040
    Long Distance
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection No
    Auto Attendant Yes
    Barge No
    Business SMS No
    Busy Lamp Field No
    Call Analytics No
    Call Announce No
    Call Continuity No
    Call Forwarding Yes
    Call Forwarding - Advanced No
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now No
    Call Monitoring Yes
    Call Notifications Yes
    Call Park Yes
    Call Pass No
    Call Queuing No
    Call Recording No
    Call Return No
    Call Routing No
    Call Screening Yes
    Call Transfer No
    Call Waiting No
    Caller ID No
    Caller ID - Dynamic No
    Caller ID Block No
    Caller ID Control Yes
    Click-to-call Me No
    Click-to-dial No
    Conference Bridge No
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging No
    Desktop Integration Client Yes
    Dial-by-Name Directory Yes
    Directory Assistance (411) No
    Do Not Disturb No
    E911 No
    Fax to Email No
    Find Me/Follow Me No
    Group Paging No
    HD Video Conferencing Yes
    HD Voice No
    Hunt Groups No
    Interactive Voice Response No
    Local Number Portability No
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial No
    Ring Groups No
    Selective Call Acceptance No
    Selective Call Rejection No
    Shared Call Appearance Yes
    Simultaneous Ring No
    Softphone Yes
    Speed Dial No
    Switchboard Software No
    Telephone Numbers (DIDs) No
    Third Party Softphones No
    Unified Inbox No
    User Portal Yes
    Video Conferencing Yes
    Virtual Extensions Yes
    Virtual Fax Yes
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription No
    Whisper No
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name Premium UK
    Plan Summary RingCentral's Premium plan is designed for total workplace integration and includes the most features. This plan is best-suited for businesses that want to connect their entire workforce to a cloud based phone system.
    Key Features
    • Easy to manage
    • Free porting
    • Free trial
    • Includes mobile minutes
    Notes - This Plan is available in the following countries :
  • United Kingdom
  • Plan Pricing & Services1
    Regular Price £17.99
    Promo Price N/A
    Price Disclaimer As low as, per month/user
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes No
    Toll Free3 No
    
    	
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. 2000
    Add'l Local Min. Cost £0.030
    Long Distance
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection No
    Auto Attendant Yes
    Barge No
    Business SMS No
    Busy Lamp Field No
    Call Analytics No
    Call Announce No
    Call Continuity No
    Call Forwarding Yes
    Call Forwarding - Advanced No
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now No
    Call Monitoring Yes
    Call Notifications Yes
    Call Park Yes
    Call Pass No
    Call Queuing No
    Call Recording Yes
    Call Return No
    Call Routing No
    Call Screening Yes
    Call Transfer No
    Call Waiting No
    Caller ID No
    Caller ID - Dynamic No
    Caller ID Block No
    Caller ID Control Yes
    Click-to-call Me No
    Click-to-dial No
    Conference Bridge No
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging No
    Desktop Integration Client Yes
    Dial-by-Name Directory Yes
    Directory Assistance (411) No
    Do Not Disturb No
    E911 No
    Fax to Email No
    Find Me/Follow Me No
    Group Paging No
    HD Video Conferencing Yes
    HD Voice No
    Hunt Groups No
    Interactive Voice Response No
    Local Number Portability No
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial No
    Ring Groups No
    Selective Call Acceptance No
    Selective Call Rejection No
    Shared Call Appearance Yes
    Simultaneous Ring No
    Softphone Yes
    Speed Dial No
    Switchboard Software No
    Telephone Numbers (DIDs) No
    Third Party Softphones No
    Unified Inbox No
    User Portal Yes
    Video Conferencing Yes
    Virtual Extensions Yes
    Virtual Fax Yes
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription No
    Whisper No
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.

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