Overhaul this company ASAP - RingCentral
My business partner wanted to go with this service. I have my reservations,
yet since my partner was excited we gave it ago.
I was trying to change our credit card for billing. It took five calls to get
an actual human. She was nice. She tried to help. Loading in three different
credit cards because the system kept telling her our address was wrong. It
wasn't until on the third credit card that was to a completely different
business, address, and bank that she realized that it was not the cards but
the system. At the same time, I get an email that they charged the first card
which as the one they said we needed to change.
I really feel for those who work there, what a damn nightmare to work in such
an inefficient place.