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News

  • Zenica JoyJan 29, 2019
    20 shares
    business voip unified communication

    This Month in Telecom is a monthly news round-up on VoipReview.org that aims to give our readers a fast and easy way to catch up on the latest news and top stories that are trending in the voice and telecommunications space. Check in every month to find out more about stories you may have missed in regards to new companies, mergers, trends, and other telecom advancements.

    Let’s take a look at some of the biggest stories in telecom for the month of January.

  • Jackson WeberJan 08, 2019
    26 shares
    VoIP scammer

    The Milwaukee Journal Sentinel published an article this week in which they excoriated a spam operation that has been taking advantage of the local community in Milwaukee. According to the article, the illegal operation has been calling Milwaukee residents claiming to represent a local law firm by the name of “Anderson and Thompson.”

  • Zenica JoyJan 01, 2019
    3 shares
    Genesys PureCloud on laptop and mobile devices

    In today’s digital era, businesses communicate with customers across a lot of different channels – phone, text, web chat, social media, and email – just to name a few. This results in tons of data that helps companies analyze customer history and behavior to deliver highly responsive, predictive, and the kind of hyper-personalized experience customers demand.

  • Zenica JoyNov 19, 2018
    18 shares
    secure hybrid networking concept

    In a world where leaders and dominators are determined by how fast the enterprise can gain actionable insights and make knowledge-based decisions, a hybrid network is paramount to arriving first and arriving ready. With a secure, global network, organizations can ensure the integrity, availability, and confidentiality of their data, assets, and infrastructure.  
     

  • Zenica JoyNov 01, 2018
    0 shares
    business voip and unified communications concept

    This Month in Telecom is a monthly news round-up on VoipReview.org that aims to give our readers a fast and easy way to catch up on the latest news and top stories that are trending in the voice and telecommunications space. Check in every month to find out more about stories you may have missed in regards to new companies, mergers, trends, and other telecom advancements.

    Let’s take a look at some of the biggest stories in telecom for the month of October.

  • Zenica JoyOct 27, 2018
    0 shares
    digital transformation concept

    The role of digital technologies in today’s modern business setting is rapidly shifting from just being a driver of operational efficiency into a key enabler of innovation and accelerator of transformation in various industries, such as media, communication, information, and many more. As businesses continue to invest heavily in digital technologies to support their workplace transformation strategies, the demand for trusted partners who can create and implement customized solutions that maximize return on investment continues to grow. 

  • Ion MaeSep 29, 2018
    0 shares
    voip phone technology

    This Month in Telecom is a monthly news round-up on VoipReview.org that aims to give our readers a fast and easy way to catch up on the latest news and top stories that are trending in the voice and telecommunications space. Check in each and every month to find out more about stories you may have missed in regards to new companies, mergers, trends, and other telecom advancements.

    Let’s take a look at some of the biggest stories in telecom for the month of September.

  • Ion MaeSep 19, 2018
    1 shares
    man using smartphone and laptop

    To say that today's workplace is very different from what it used to be ten years ago is an understatement. The world of work has significantly evolved over the past decades, and continues to be shaped by a number of factores--from various technological breakthroughs to the emergence of a new breed of workers.

  • Ion MaeSep 01, 2018
    0 shares
    business phone system

    This Month in Telecom is a monthly news round-up on VoipReview.org that aims to give our readers a fast and easy way to catch up on the latest news and top stories that are trending in the voice and telecommunications space. Check in each and very month to find out more about stories you may have missed in regards to new companies, mergers, trends, and other telecom advancements.

    Let’s take a look at some of the biggest stories in telecom for the month of August.

  • Zenica JoyJun 30, 2018
    0 shares
    voip phone and cloud pbx

    This Month in Telecom is a monthly news round-up on VoipReview.org that aims to give our readers a fast and easy way to catch up on the latest news and top stories that are trending in the voice and telecommunications space. Check in every month to find out more about stories you may have missed in regards to new companies, mergers, trends, and other telecom advancements.

    Let’s take a look at some of the biggest stories in telecom for the month of June.

  • Ion MaeJun 08, 2018
    0 shares
    contact center technology solutions

    Speech analytics is a relatively new frontier in the contact center technology market--but one that is quickly growing and gaining popularity. With speech analytics, contact centers get the ability to extract analytical data from customer conversations and turn them into practical information. This is crucial for organizations looking to take agent performance as well as the customer experience to the next level.

  • Ion MaeJun 05, 2018
    3 shares
    business voip phone system

    This Month in Telecom is a monthly news round-up on VoipReview.org that aims to give our readers a fast and easy way to catch up on the latest news and top stories that are trending in the voice and telecommunications space. Check in every month to find out more about stories you may have missed in regards to new companies, mergers, trends, and other telecom advancements.

    Let’s take a look at some of the biggest stories in telecom for the month of May:

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