News
-
This Month in Telecom is a monthly news round-up on VoipReview.org that aims to give our readers a fast and easy way to catch up on the latest news and top stories that are trending in the voice and telecommunications space. Check in every month to find out more about stories you may have missed in regards to new companies, mergers, trends, and other telecom advancements.
Let’s take a look at some of the biggest stories in telecom for the month of January.
The Milwaukee Journal Sentinel published an article this week in which they excoriated a spam operation that has been taking advantage of the local community in Milwaukee. According to the article, the illegal operation has been calling Milwaukee residents claiming to represent a local law firm by the name of “Anderson and Thompson.”
In today’s digital era, businesses communicate with customers across a lot of different channels – phone, text, web chat, social media, and email – just to name a few. This results in tons of data that helps companies analyze customer history and behavior to deliver highly responsive, predictive, and the kind of hyper-personalized experience customers demand.
In a world where leaders and dominators are determined by how fast the enterprise can gain actionable insights and make knowledge-based decisions, a hybrid network is paramount to arriving first and arriving ready. With a secure, global network, organizations can ensure the integrity, availability, and confidentiality of their data, assets, and infrastructure.
This Month in Telecom is a monthly news round-up on VoipReview.org that aims to give our readers a fast and easy way to catch up on the latest news and top stories that are trending in the voice and telecommunications space. Check in every month to find out more about stories you may have missed in regards to new companies, mergers, trends, and other telecom advancements.
Let’s take a look at some of the biggest stories in telecom for the month of October.
The role of digital technologies in today’s modern business setting is rapidly shifting from just being a driver of operational efficiency into a key enabler of innovation and accelerator of transformation in various industries, such as media, communication, information, and many more. As businesses continue to invest heavily in digital technologies to support their workplace transformation strategies, the demand for trusted partners who can create and implement customized solutions that maximize return on investment continues to grow.
This Month in Telecom is a monthly news round-up on VoipReview.org that aims to give our readers a fast and easy way to catch up on the latest news and top stories that are trending in the voice and telecommunications space. Check in each and every month to find out more about stories you may have missed in regards to new companies, mergers, trends, and other telecom advancements.
Let’s take a look at some of the biggest stories in telecom for the month of September.
To say that today's workplace is very different from what it used to be ten years ago is an understatement. The world of work has significantly evolved over the past decades, and continues to be shaped by a number of factores--from various technological breakthroughs to the emergence of a new breed of workers.
This Month in Telecom is a monthly news round-up on VoipReview.org that aims to give our readers a fast and easy way to catch up on the latest news and top stories that are trending in the voice and telecommunications space. Check in each and very month to find out more about stories you may have missed in regards to new companies, mergers, trends, and other telecom advancements.
Let’s take a look at some of the biggest stories in telecom for the month of August.
This Month in Telecom is a monthly news round-up on VoipReview.org that aims to give our readers a fast and easy way to catch up on the latest news and top stories that are trending in the voice and telecommunications space. Check in every month to find out more about stories you may have missed in regards to new companies, mergers, trends, and other telecom advancements.
Let’s take a look at some of the biggest stories in telecom for the month of June.
Speech analytics is a relatively new frontier in the contact center technology market--but one that is quickly growing and gaining popularity. With speech analytics, contact centers get the ability to extract analytical data from customer conversations and turn them into practical information. This is crucial for organizations looking to take agent performance as well as the customer experience to the next level.
This Month in Telecom is a monthly news round-up on VoipReview.org that aims to give our readers a fast and easy way to catch up on the latest news and top stories that are trending in the voice and telecommunications space. Check in every month to find out more about stories you may have missed in regards to new companies, mergers, trends, and other telecom advancements.
Let’s take a look at some of the biggest stories in telecom for the month of May:
Pages
Most Recent Blog Posts
RingCentral Introduces Newly Improved Desktop App for B...Team collaboration tools have never been more important than today. With the growing need to adapt to mobile solutions, it’s necessary to keep up with the times and be able to work across time zones...
Jul 12, 2020
The 9 Best Virtual Event Software Platforms of 2020Virtual events are very much like many other kinds of meetings; only they take place over the internet. This technology allows visitors and businesses to collaborate, share information, connect with...
Mar 20, 2020Other Blog Posts
Creating Dynamic Customer Experiences with PureCloud by...Customer expectations are rapidly changing due to the easy access to real-time information from any device, anywhere. In today’s fast-paced and increasingly shifting marketplace, competing in the...
Sep 14, 2017
AppNeta Launches New SaaS-based Service for Ensuring UC...There’s an old adage that says, “slow but steady wins the race.” While this may apply to some fields, in business communications, slow but steady doesn’t always lead to success. An available but slow...
Jun 05, 2017