Business VoIP
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Avaya, a global leader in business communications software, systems, and services, is kicking off the year with Avaya ENGAGE, a premier business and technology conference, to be held in Las Vegas on February 12-15, 2017. The four-day event will bring together over 2,000 Avaya customers, partners, senior Avaya executives, and industry analysts for in-depth learning and networking with top experts in the Avaya ecosystem. It will also serve as the new platform for all major product launches or announcements by the brand.
When it comes to business communication tools and technologies, there is no "one-size-fits-all" solution that works for all types of businesses in all industries. While some organizations prefer a simple plug-and-play solution, others may require a more customized, consultative approach to ensure that their communications system matches their needs.
Windstream (Winstream Holdings, Inc., NASDAQ: WIN: $7.90), a leading provider of advanced network communications and technology solutions for consumers, enterprises, and wholesale providers across the U.S, announced in November 2016 that they reached a deal to acquire Atlanta-based telecommunications company EarthLink (Earthlink Holdings, NASDAQ: ELNK: $5.98). Now a few months later, it seems that the companies are one step closer to finalizing the merger as the Federal Trade Commission (FTC) has recently given a clean antitrust review bill of health to the proposed merger.
Cloud-based team collaboration tools and integrations were trending in 2016, and have continued to do so in the new year. From instant messaging to file sharing, voice and/or video calling, and more, team collaboration tools offer a plethora of features that have enabled distributed teams to work together more efficiently, both in and outside of the office. This year, the demand for team collaboration tools is expected to grow even more as additional businesses come to realize the value of the cloud.
Forming long-lasting strategic partnerships with another business is a key factor in speeding up the growth of a company. It can help a company get better exposure and expand their reach to new customers. In the Voice over Internet Protocol (VoIP) communications space, an example of a good partnership that brings mutual benefits is between Audiocodes, an innovative leading supplier of converged VoIP and data solutions for enterprises and service providers, and Genesys, an industry leader in omnichannel customer experience & contact center solutions.
To say that business communications have changed significantly over the past number of years is an understatement. New technologies, from Voice over Internet Protocol (VoIP) technology to Unified Communications (UC) solutions, are permeating workplaces around the globe, and are therefore changing not only how businesses communicate but also how they operate.
In many of today's offices and businesses, the rooms that once housed bundles of copper wires, cables, servers, and other telephony hardware are slowly disappearing. With the popularity of hosted PBX (Private Branch Exchange) solutions, companies now realize that it is possible to have a sophisticated telephone system without investing in costly or bulky equipment.
Next to service provider consolidation, one of the biggest trends that emerged in the cloud communications space in 2016 is the growing focus on team collaboration. As today’s modern workforce become increasingly mobile, often working across regions, time zones, and devices, communicating and collaborating in real time has become a challenge.
2016 will be remembered as an incredible year for cloud communications. The industry witnessed a number of mergers and acquisitions, various breakthroughs and product launches, and many other developments that promise to shape the future of cloud and business communications as a whole. And as 2016 comes to a close, it’s a good time to look back at all the biggest highlights that mattered this year.
2016 is proving to be an interesting year for the cloud communications space with the number of mergers, acquisitions, and deals sweeping through the sector like wildfire.
Despite the popularity of new communication tools in today's industries, phones remain the nucleus of many businesses. They’re the easiest, most convenient, and most accessible way of communicating and collaborating with clients, customers, and colleagues. So it's easy to imagine the frustration when you find out that your phone service has suddenly been disconnected due to a natural disaster, network outage, or other unforeseeable circumstances. Fortunately, there are ways to minimize the risk of downtime and make sure you can protect yourself from losing connectivity again.
For many businesses, making the decision to switch to a Voice over Internet Protocol (VoIP) service from a traditional phone system is easy. The hard part is finding the right system that fits the needs and requirements of the organization. One critical decision businesses face when moving to VoIP is determining the best deployment model for their system: cloud, on-site, or hybrid.
In order to find out which deployment model fits your enterprise best, it’s important to understand what each solution offers and how it differs from the other options.
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