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VoIPo Reviews

VoIPo is a residential and business VoIP service provider that offers services within the United States. Described as The Likable Phone Company, VoIPo provides quality VoIP solutions at affordable monthly rates. Their services allow you to make and receive virtually unlimited calls to the U.S. and Canada using your regular phones with their VoIP service. Their plans are fairly priced, and VoIPo believes that they can help you save up to 75% on your phone service when you make the switch. They also offer a 30 Day money back guarantee if you are not satisfied. 

Furthermore, VoIPo has plenty of extra perks with their phone solutions, including 40+ features, 60 international minutes per month, a free rollover line, and more. They are also a privately-owned, owner-managed debt-free company that believes in delivering top-notch customer service.

 

Users Average Rating

Providers Comparison

Note: The graphs above only measure the user ratings displayed over the last five years.

Editorial Review

Branded as  “The Likable Phone Company,” VoIPo offers affordable home phone solutions to customers in the United States. The company was created by Hostgator, a popular web hosting company, in 2006. Dedicated to delivering a reliable and straightforward service, VoIPo only offers one residential VoIP plan that includes more than 40+ features for an affordable monthly rate.

Cheap Yet Feature-Packed Plan

VoIPo’s residential VoIP plan is an excellent option for customers who want to get a reliable VoIP service but don’t want to deal with complicated or non-sensical features. Starting at $6.21/month (for their 2 year-contract) or $15/month (for a regular monthly plan), customers can take advantage of over 40 amazing features, unlimited calling to the US and Canada, and 60 minutes of free international calling per month. Plus, users also have the ability to send and receive text messages.

Excellent Customer Service

VoIPo isn’t called “The Likable Phone Company” for nothing. On top of their excellent residential VoIP plan, VoIPo also prides itself in having a great customer service team based in Southern California. They have support agents and technicians ready to assist customers for any queries or concerns, along with installation guides and an expansive knowledge base for all of your VoIP questions.

 
Write your own review

A must try.

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5
Average: 5 (1 vote)
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Top-notch. It not only fits your budget, but also proposes an exceptional array of features that truly astonished me with the excellent value for the price. It has made a substantial positive impact on my financial situation, and I highly recommend this one for phone service.

From the customer service to actual product us excellent.
None.
Yes

Will continue to support this service.

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5
Average: 5 (1 vote)
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Highly recommend VOIPO for top-tier telecom services. Their robust business VoIP solutions, including auto-attendants, call recording, and conferencing, serve small businesses and large enterprises alike. You can't go wrong of choosing this telecom company.

The best company.
None, but excellent.
Yes

Great

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5
Average: 5 (1 vote)
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Average: 5 (1 vote)

I wholeheartedly recommend VOIPO's exceptional telecommunications services, offering comprehensive business VoIP solutions, including auto-attendants, call recording, and conferencing, suitable for businesses of all sizes. Trust this company without hesitation.

Fast and Smooth telecom service.
None
Yes

A must try this service.

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5
Average: 5 (1 vote)
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5
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Average: 5 (1 vote)

I am absolutely delighted with this telecommunications service. The combination of affordability and a wide range of features truly distinguishes it from the rest. It's akin to having a premium phone service without straining your finances. If you're in search of a cost-effective solution that includes all the bells and whistles, look no further – this is the one!

Everything was excellent.
none
Yes

Must Support this Telcom Business.

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5
Average: 5 (1 vote)
5
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5
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5
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5
Average: 5 (1 vote)

This VOIPO location has earned my loyalty through their consistently outstanding customer service. Today's visit was no different, as their team displayed remarkable patience, thoroughness, and friendliness while assisting me. I want to commend them for their expertise and professionalism; they've definitely secured my continued patronage.

The costumer service is truly impeccable.
None.
Yes

Service is absolutely excellent.

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5
Average: 5 (1 vote)
5
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VOIPO boasts remarkable network reliability. I've encountered very little downtime, guaranteeing constant connectivity when it's crucial. Their customer support team is both affable and quick to respond, promptly resolving any concerns or inquiries. I wholeheartedly endorse them.

The service is fast and excellent.
None!
Yes

Most recommended.

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5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
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5
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I consistently enjoy outstanding experiences at this specific VOIPO location, and I am steadfast in my decision to exclusively patronize it within my vicinity due to its consistently exceptional customer service. Today, I had the privilege of receiving assistance from their team, who displayed remarkable thoroughness, friendliness, and patience while assisting me. I wish to express my gratitude to your team; I will continue to choose your services for their expertise and professionalism.

Top-notch service.
There is no any disadvantages here.
Yes

Highly Recommend

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5
Average: 5 (1 vote)
5
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VOIPO's network reliability is outstanding. I've experienced minimal downtime, ensuring I'm always connected when it matters. Their customer support team is friendly and responsive. Any issues or questions are addressed promptly. Highly recommend.

Top-notch customer support.
Not at all
Yes

Top-notch!

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5
Average: 5 (1 vote)
5
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5
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Highly recommend telecommunications services. Staff at this location have always been top-notch. VOIPO offers robust business VoIP solutions with features like auto-attendants, call recording, and conferencing. Perfect for small businesses or large enterprises. You can't go wrong with this company.

I love the customer assistance.
None
Yes

Terrible customer service, reliability, communications

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1
Average: 1 (1 vote)
5
Average: 5 (1 vote)
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3
Average: 3 (1 vote)
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1
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We have had 3 lines for 11 years. VOIPO. Great price but LOUSY reliability. Frequently down with no explanation or communiciation.

Price
customer service, reliability, communications
No

Pages

VoIPo

Newport Beach , CA
United States
2004Year Founded
64%Recommend
57User Reviews

Overall Rating

3.8
4.54
74%
72%
82%
70%
90%

Service Locations

  • United States
  • Canada
VoIP app

The Skinny

First off, VoIPo doesn't want to confuse customers (or potential customers) with complex or meaningless differences between residential and business VoIP services: in the end, VoIPo's offerings are almost exactly the same:

  • Small business and home phone lines both cost $15 for a month-to-month contract or $6.21 a month for a two year-long contract
  • Small business and home phone service both deliver unlimited calls to the US and Canada
  • Small business and home phone service both have 60 included minutes of international calling per month
  • Small business and home phone service both have the same feature set

VoIPo also delivers quality customer service across all of its plans. They provide outlets like a support team, Knowledgebase, and installation guidelines for your VoIP service needs. 

the rub

The Rub

As far as a residential VoIP phone system goes, VoIPo makes it easy. Their VoIP service allows you to either choose a new number or port your existing number (for free!). With your residential service, VoIPo also provides over 40 productivity features and tools like caller ID, call waiting, three way calling, do not disturb, and more. Your residential service plan also comes with unlimited calling to the U.S. and Canada, and 60 minutes of free international calling to over 40 countries a month. Check with VoIPo's international rates chart for additional international calling rates.

If you sign up for a VoIPo residential service now, you can secure yourself a VoIP phone system for the low price of only $6.21/month (prepay sale of 2 years for $149). 

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Bottom Line

With VoIPo, ordering service and setting up your new VoIP telephone system is easy. Select a new number or port an existing number, plug in the free VoIPo phone adapter to your phones and broadband internet connection, and that's it. VoIPo also has easy-to-understand and easy-to-read terms of service. And VoIPo also has the backing of HostGator, a leading web hosting company with a very good reputation for customer service and service consistency.

The prices are low, the features are great, the terms are easy, and the service looks good. Give VoIPo a go.

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Our Two Cents

VoIPo's residential phone service comes with the same features as their business VoIP phone system, meaning that you get 40+ features to help you make the most out of your calling experience. These include Caller ID, Call Waiting, Three Way Calling, and other features that make your phone more functional than ever. Their residential VoIP service also offers subscribers unlimited calling to the U.S. and Canada, PLUS 60 minutes of free international calling a month. This is huge for any residential phone user that infrequently calls other international countries (select countries apply). They also have low international rates, too, if you need additional international calling.

VoIPo also offers customers the option to get a cheaper monthly rate if they sign up for a two year contract. And if for some reason you aren't satisfied with their service, you can cancel within 30 days and return the VoIPo adapter for VoIPo to refund 100% of your service fees.

Plan Info
Plan Name VoIPo Residential/Small Business VoIP Plan
Plan Summary For crystal-clear calling at a low price, VoIPo's home service plan makes switching to VoIP easy. This plan comes with unlimited calling to U.S. and Canada, 60 free minutes of international calling per month, a 30 day money back guarantee, and more. Pay in advance to get a cheaper monthly rate, or just pay month to month.
Key Features
  • Easy Setup
  • Free Rollover Line
  • 40+ Features
  • Money Back Guarantee
Notes Toll free numbers are $4.95/mo. and are charged at $0.025/min. for overage incoming minutes, and $0.01/min for outbound domestic calls. Additional U.S. number available at $4.95/mo. and are charged at $0.01/min. for overage incoming minutes and $0.01 for outbound domestic calls. Faxing is $4.95 /mo.or $36.00/annually This Plan is available in the following countries :
  • United States
  • Canada
  • Mexico
  • Plan Pricing & Services1
    Regular Price $15.00
    Promo Price $6.21
    Price Disclaimer $15.00/mo. or $6.21/mo. with 2 year contract
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 Yes
    Plan Pricing Tiers2
    Month to Month
    (per user)
    • No contract : $15.00 / mo.
    Annual Contract Prepay
    (per user)
    • 2-year contract : $6.21 / mo.
    	
    Toll Free
    Setup $0.00
    Monthly $4.95 /mo.
    Included Min. 100
    Add'l Min. Cost $0.01 /min.
    Faxing
    Setup N/A
    Monthly $4.95 /mo.
    Included Pages N/A
    Add'l Pages Cost N/A
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost N/A
    Long Distance Unlimited
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection Yes
    Auto Attendant No
    Barge No
    Business SMS No
    Busy Lamp Field No
    Call Analytics No
    Call Announce No
    Call Continuity Yes
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold No
    Call Logs/Reports Yes
    Call Me Now No
    Call Monitoring No
    Call Notifications Yes
    Call Park No
    Call Pass No
    Call Queuing No
    Call Recording No
    Call Return Yes
    Call Routing Yes
    Call Screening No
    Call Transfer No
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic No
    Caller ID Block Yes
    Caller ID Control Yes
    Click-to-call Me No
    Click-to-dial No
    Conference Bridge No
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging No
    Desktop Integration Client No
    Dial-by-Name Directory No
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email No
    Find Me/Follow Me No
    Group Paging No
    HD Video Conferencing No
    HD Voice No
    Hunt Groups No
    Interactive Voice Response No
    Local Number Portability Yes
    Mobile App No
    Mobile/Desktop Sync No
    Music on Hold No
    Redial No
    Ring Groups No
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance No
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial Yes
    Switchboard Software No
    Telephone Numbers (DIDs) Yes
    Third Party Softphones No
    Unified Inbox Yes
    User Portal Yes
    Video Conferencing No
    Virtual Extensions Yes
    Virtual Fax No
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper No
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.

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