In many of today's offices and businesses, the rooms that once housed bundles of copper wires, cables, servers, and other telephony hardware are slowly disappearing. With the popularity of hosted PBX (Private Branch Exchange) solutions, companies now realize that it is possible to have a sophisticated telephone system without investing in costly or bulky equipment.
Also referred to as an IP PBX or a virtual PBX, hosted PBX refers to a communication service where the call platform (as well as the PBX features and capabilities) are operated and maintained by a third-party service provider off-site. Businesses no longer have to purchase, maintain, or upgrade hardware because the service provider shoulders this responsibility. This allows organizations to focus more on their core competencies, and save money that can be invested elsewhere in the business.
If you’re looking to evolve your communications this 2017, then upgrading to a hosted PBX phone system may be a wise choice. Read on to find out why switching to a hosted PBX solution from a legacy-based PBX system makes sense for businesses of all sizes and in all industries.
Enjoy bigger savings
One of the biggest perks of moving to hosted PBX is the cost savings companies can enjoy due to the low upfront cost. Unlike a traditional PBX, setup costs are lower with an IP PBX because there is no need to purchase costly equipment. Companies can also reduce administration and maintenance costs because the platform is hosted, managed, and maintained by the service provider.
A phone system that grows with your company
Traditional PBX systems are not as scalable or as flexible when compared to a hosted PBX. In fact, traditional PBXs are limited because they can only handle a certain number of users and lines before they need to be upgraded. Virtual systems, meanwhile, can easily address a company’s changing communication requirements as the business grows. They can be customized to add almost unlimited extensions, lines, and functions as you need them. Businesses can even connect their PBX systems to their mobile devices without having to take their business phone (complete with all the essential functionalities) with them.
Stay protected in times of disaster
Productivity and business operations can screech to a halt if your telephone connection goes down, especially in the event of a disaster or an unforeseen hardware failure. Companies that use a traditional PBX can even expect a greater impact to their operations and bottom line since they have to wait to get a physical hardware replacement before they can get back to business. A hosted PBX can solve this problem, as many leading service providers today have established multiple layers of redundancy and failover technology in their data centers, making sure businesses are protected in times of crisis and suffer from little to no downtime.
Connect your phone system with the business tools that you use
Another advantage of IP PBX is that it doesn’t have to work alone--it can be integrated with a number of business applications to bring greater efficiency to organizations. Some PBX solutions today offer integrations with leading business apps such as Nutshell, Freshdesk, Zendesk Salesforce, Microsoft Dynamics CRM, Sage ACT!, SugarCRM, Google Contacts and more.
Work from anywhere
Unlike legacy-based systems that tie workers to their desks, hosted PBX enables employees to work from anywhere as long as there’s an internet connection. This makes it a highly ideal solution for salespeople, home-workers, and employees who are constantly on the go.
With these benefits, it’s not surprising why many businesses have cut the cord on their traditional telephone systems and moved to a hosted PBX. The cost savings, scalability, flexibility, and mobility that hosted PBX offers are highly attractive for businesses that seek to be more competitive. And thankfully, organizations these days never run out of excellent options when it comes to hosted PBX solutions.
One provider that has gained the trust of many businesses worldwide thanks to its innovative and reliable PBX solution is 3CX. And recently, the industry-leading developer of the next-generation software-based Unified Communications solution launched 3CX Version 15, the newest update to its phone system offering.
What's New with 3CX's V15 PBX?
3CX version 15 is the newest release of 3CX Phone System. Previously available on Windows and hosted, V15 can now be deployed on Windows and Debian Linux as well as in the cloud. It includes fantastic new features and additional updates that make it easier for businesses to work better and smarter.
Nick Galea, CEO 3CX, has this to say about 3CX V15:
“3CX V15 raises the bar on Unified Communications systems with zero admin, bulletproof security, integrated video conferencing, more applications integrations and more. We expect this feature set and our new pricing strategy to dramatically increase our market share.”
Below are some of the highlights of V15:
Zero Admin - Running a PBX has never been easier with 3CX v15. Security, backup and restore, update management and failover are automatically managed by 3CX.
Bulletproof Security - 3CX takes its inbuilt security to the next level. It includes automatic generation and management of SSL certificates, connections to client and console via SSL, encryption of Voice Traffic via SRTP, more secure web server configuration, and more, making it the most secure PBX available.
New Interface - Users can expect a more user-friendly interface. Softphone functionality has been retained, and themes added.
More & Customizable Application Integrations - With v15, users can easily sync with many business applications. It currently supports Office 365, Google Contacts, Microsoft Dynamics, Exact, SugarCRM, Salesforce, Act!, Zendesk and Freshdesk with more to follow.
Standards Based Web Conferencing Included - 3CX has now made it possible for use open standards based video conferencing without needing additional software, administration or licensing.
Appliance Friendly - V15 can run on miniPCS - sub $100 machines - fanless, with SSD drives and a Windows license included.
New FREE edition - V15 now offers the popular FREE edition. It comes with an 8 simultaneous call license plus 1-year free maintenance, free web conferencing for up to 5 participants as well as a single SIP Trunk / Gateway.
To learn more about 3CX, please visit their website.
Founded in 2005, 3CX is the developer of a software-based and open standards IP PBX that offers complete Unified Communications features, out of the box. A 100% channel company, 3CX is trusted by more than 50,000 customers worldwide including leading companies such as Boeing, McDonald's, Hugo Boss, Harley Davidson, and Pepsi.