VoIP Phone Service for Universities

compare voip for universities

Communication is paramount in education because it has the power to create more interactive and collaborative experiences for students and educators. With the plethora of social engagements, activities, clubs, and announcements to keep track of, it's imperative to have an effective communication tool that can help universities to extend learning experience beyond the classroom walls. This is only one of the reasons why universities should consider making the switch to a robust and versatile VoIP phone system.

Here on VoipReview, you can browse our comprehensive features breakdown, read our authentic user-submitted reviews, and shop for the finest VoIP plans for universities through our comparison tables. Whether you’re searching for top-rated providers or simply comparing rates for a university or college, VoipReview can be your best source for all VoIP-related information.

Find out how much you can save today on Business VoIP

Compare top Business VoIP providers in the table below

Provider Plan Features Rate/min. Trial Period Setup Fees Monthly Fees Details
Award-winning Business VoIP Phone System
  • Unlimited Calling, Video Conferencing, & Faxing
  • 24/7 Customer Support Based in the U.S.
  • Extremely Reliable and Simple to Use
Pricing includes multi-line discount and applies to new customers only.

$0.00

No trial period available

Free

$ 19.99 /mo. *

4.45

62 reviews

Cloud Phone Service. Built for Business.
  • 50+ business class features
  • Professional installation and simple set-up
  • Get CRM integration

$0.00

30 day money back guarantee

Free

$ 19.95 /mo.

The Smarter Business Phone Solution
  • Powerful Unified Communication Features
  • Fast, Easy, Free Setup & Install
  • Trusted by 50,000+ Companies in 100 Countries

$0.00

Demo account available.

Free

Click for Details
3.85

57 reviews

Cloud Communications For Remote Teams
  • Superior HD audio and video quality
  • 100% uptime & Patented design.
  • Easy DIY Setup - Award-winning Support
OnSIP requires 5 users minimum.

$0.00

30 days

Free

$ 15.00 /mo. *

Best Service For Small Business
  • 100+ Features & Unlimited Calling Included
  • 24x7 US-based Support, 99.999% Uptime
  • HIPAA Fax/SMS/SoftPhone, Free Setup
priced by the line not seat

$0.00

No Trial Period Available

Free

$ 10.00 /mo. *

Upgrade your phone service with Jive Voice
  • Very simple to use for admins and users
  • Get your first month free
  • No fees for upgrades, features or add-ons
Price is per month per device.

$0.00

30 days

Free

$ 19.95 /mo. *

Business Connect™ Managed Phone System & Service
  • Free on-prem PBX/phones with expert 24/7 support
  • Voice QoS, firewall integration, & fraud solved
  • Huge upgrade over hosted VOIP offerings
Pricing discounted based on volume

$0.00

Yes

$150.00

$ 17.95-39.95 /mo. *

Business VoIP Made Clear and Simple
  • Unlimited Calling & Flat Rate Billing
  • Over 40 Enterprise Class Calling Features
  • No Contract, Quick & Easy Setup
Price based on multi-user hosted PBX solution

$0.00

30 days free trial

$0.00

$ 14.99 /mo. *

Hosted PBX
  • Telephone lines/numbers available in 50 countries
  • All features included in user subscription fees
  • Web Control Panel for all users
Price per user per month

$0.00

30 days

Free

$ 19.99 /mo. *

Alliance Phones
  • Simple set-up in less than 30 minutes
  • Efficient daily call report
  • Easy-to-use control panel
12% discount for subscribing and paying for a year upfront.

$0.00

30 days

Free

$ 19.97 /mo. *

*Rates shown do not include E-911 charges, taxes, and surcharges. Most providers offering unlimited calling have restrictions and some rates shown are promotional rates based on term contracts or promotional periods. Be sure to read individual providers terms and conditions before you buy. Rates and features displayed for each provider have been sourced from provider's site and other online sources. While we strive to display current information, be sure to check directly with each provider as their plans, pricing, and features are subject to change.
two university students on mobile phones

How Can a VoIP System Enhance the Learning Experience?

VoIP helps simplify communication by enabling students to communicate and work with educators to improve their knowledge on a particular subject and enhance their educational experiences.

A VoIP phone system can be used to implement new methods of teaching or to promote better education in universities. VoIP can achieve this in the following ways:

  • Allowing teachers, students, and outside field experts to meet face-to-face and collaborate on their work, sharing their findings in real-time.
  • Giving students an easy way to communication in a variety of formats (e.g. text, images, audio, and video) to better understand the subjects and improve the learning experience.
  • Connecting students to people, events, and places for research and training purposes. Students can also work with other students outside the university, state, town, and even the country when doing virtual research and field trips.
  • Helping students to pursue mentoring programs with experts in various fields and participate in study groups.

Aside from the aforementioned benefits, VoIP also enables teachers and field experts to communicate with students without the need for a physical room or special network because virtual learning environments can be established via desktops, mobile phones, tablets, laptops, and other devices (as long as there is an Internet connection).

Through VoIP features such as call recording, students can listen to lectures remotely without having to leave their own campus. With the call recording feature, VoIP can allow students and teachers to easily record calls and store them in an audio format, which can be easily accessed for mentoring and training purposes.

Teachers can also make use of the voicemail feature to send messages to parents. Through a unified messaging system of VoIP, consolidating e-mail, voicemail, and faxes in a single inbox will become easier for the staff and the teachers. A VoIP phone system will also allow teachers to listen to phone messages or pick up e-mail messages over the mobile phone or desktop. Because of this, they can answer questions from students or parents even when they are outside of the campus.

emergency phone box light on campus

How Does VoIP Help Universities In Case of Emergencies?

A VoIP system allows for greater security measures in universities and colleges by giving administrators the tools needed to contact students, teachers, and staff in case of an emergency.

Using VoIP calling and integrating it into the university's emergency notification system can help improve the safety and security of students, teachers, administrators, and personnel around the campus. Administrators can quickly respond to an incident and alert students and faculty in case of an emergency by sending information and instructions to VoIP phones around the campus.

VoIP systems can also be integrated with text messaging and alarm systems to provide universities with the capability to send or receive calls even when cell service is disrupted. Because of this, students, parents, and teachers can effectively communicate with one another even during an emergency.

Another great VoIP feature that can be used by universities to enhance the safety of students, administrators, and faculty members is group paging. This feature enables administrators to page students, teachers, or administrative staff by dialing an extension number or paging a group number. Through group paging, administrators can broadcast announcements on the speaker of one or more telephones around the campus to alert all classrooms and offices in case of an incident. Administrators also have the capacity to set up the system so that the message sent will be automatically played over an IP phone's speaker, or the text message will show on the phone's screen in case of an emergency.

Additionally, VoIP systems are equipped with an E911 (Enhanced 911) service that can connect callers to the closest public safety answering point (PSAP), which is responsible for answering calls to an emergency telephone number for firefighting, police, or ambulance services. In this way, the administrators can enhance the safety and security of students, teachers, and university personnel because the system allows them to communicate easily and readily in case of an emergency.

student taking test at a university

How Can VoIP Help Administrators Fully Manage a University?

VoIP systems have a plethora of productivity features that can help administrators fully manage the educational institution and monitor activities all over the campus, in real-time, while reducing costs.

One great feature of VoIP that gives administrators the power to fully manage operational workflows throughout the campus is the admin portal. Because of this powerful feature, administrators can facilitate and deliver smooth and efficient processes such as:

  • tracking student and teacher account updates and monthly billing,
  • managing calling features and extensions,
  • viewing and monitoring system activities in real time, and
  • accessing custom reporting and analytics efficiently.       

Aside from the admin portal, the most common hosted VoIP features implemented by university administrators are automatic call distribution (ACD) queues and announcements. Universities can use ACD queues to route calls to a specific faculty member or to the appropriate departments. For example, if a faculty member takes a leave or goes on a break, he/she can simply log out of the queue to stop receiving calls. Also, university administrators can use the special announcement features to deliver messages or information about schedule changes, school closings, activities, and other significant menu changes.

Additionally, using a VoIP system grants universities economic benefits by reducing maintenance costs, infrastructure costs, and ongoing administrative expenses. Because VoIP utilizes the university’s data network, the infrastructure costs to maintain the system can be reduced. Even long distance call charges will be less because calls can be made entirely over the existing IP networks. In this way, VoIP can provide an opportunity for universities to eliminate the use of an outdated on-site PBX system and instead operate fully featured phone service using their existing network for a fraction of the price.

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