VoIP Phone Service for Hotels

compare voip for hotels

Voice Over Internet Protocol (also referenced as VoIP) technology continues to generate wide interest across many markets, one of which includes the hospitality industry. From reduced operational costs to enhanced employee productivity and efficient call routing, using a VoIP phone service for a hotel can be greatly beneficial.

If you are new to VoIP and are looking to compare providers for your hotel, you can get an inside view of the best VoIP phone service providers with help from VoipReview. We provide an easy-to-read, comprehensive buying guide to help you find the right hotel VoIP phone systems for your business.

Find out how much you can save today on Business VoIP

Compare top Business VoIP providers in the table below

Provider Plan Features Rate/min. Trial Period Setup Fees Monthly Fees Details
Award-winning Business VoIP Phone System
  • Unlimited Calling, Video Conferencing, & Faxing
  • 24/7 Customer Support Based in the U.S.
  • Extremely Reliable and Simple to Use
Pricing includes multi-line discount and applies to new customers only.


No trial period available


$ 19.99 /mo. *


62 reviews

Cloud Phone Service. Built for Business.
  • 50+ business class features
  • Professional installation and simple set-up
  • Get CRM integration


30 day money back guarantee


$ 19.95 /mo.

The Smarter Business Phone Solution
  • Powerful Unified Communication Features
  • Fast, Easy, Free Setup & Install
  • Trusted by 50,000+ Companies in 100 Countries


Demo account available.


Click for Details

57 reviews

Cloud Communications For Remote Teams
  • Superior HD audio and video quality
  • 100% uptime & Patented design.
  • Easy Setup - Award-winning Support
OnSIP requires 5 users minimum.


30 days


$ 15.00 /mo. *

Best Service For Small Business
  • 100+ Features & Unlimited Calling Included
  • 24x7 US-based Support, 99.999% Uptime
  • HIPAA Fax/SMS/SoftPhone, Free Setup
priced by the line not seat


No Trial Period Available


$ 10.00 /mo. *

Upgrade your phone service with Jive Voice
  • Very simple to use for admins and users
  • Get your first month free
  • No fees for upgrades, features or add-ons
Price is per month per device.


30 days


$ 19.95 /mo. *

Business Connect™ Managed Phone System & Service
  • Free on-prem PBX/phones with expert 24/7 support
  • Voice QoS, firewall integration, & fraud solved
  • Huge upgrade over hosted VOIP offerings
Pricing discounted based on volume




$ 17.95-39.95 /mo. *

Business VoIP Made Clear and Simple
  • Unlimited Calling & Flat Rate Billing
  • Over 40 Enterprise Class Calling Features
  • No Contract, Quick & Easy Setup
Price based on multi-user hosted PBX solution


30 days free trial


$ 14.99 /mo. *

Hosted PBX
  • Telephone lines/numbers available in 50 countries
  • All features included in user subscription fees
  • Web Control Panel for all users
Price per user per month


30 days


$ 19.99 /mo. *

Alliance Phones
  • Simple set-up in less than 30 minutes
  • Efficient daily call report
  • Easy-to-use control panel
12% discount for subscribing and paying for a year upfront.


30 days


$ 19.97 /mo. *

*Rates shown do not include E-911 charges, taxes, and surcharges. Most providers offering unlimited calling have restrictions and some rates shown are promotional rates based on term contracts or promotional periods. Be sure to read individual providers terms and conditions before you buy. Rates and features displayed for each provider have been sourced from provider's site and other online sources. While we strive to display current information, be sure to check directly with each provider as their plans, pricing, and features are subject to change.
hotel reception desk

Why Should I Switch to a VoIP Phone System from a Traditional Phone System for a Hotel?

VoIP phone systems include more enterprise-grade features and productivity tools when compared to a PSTN service.

With impressive VoIP features like the auto attendant, call forwarding, and follow me, a VoIP system can help hotel managers and the staff to communicate with ease from any place at any time. Thus, delivering top quality service and world-class experience.  It’s no wonder that many hotels are transitioning from a traditional copper-wire telephone system to a VoIP telephone service.

In the hospitality industry where communication is key for a smooth and successful business operation, using a hotel VoIP system will enable you to connect effectively with your employees while also enabling you to provide your guests with top-notch customer service.

in-room voip phone

What are some of the Advantages of Using a VoIP Phone System in the Hotel Industry?

VoIP is recognized as an effective phone solution to cut telecommunication costs and to provide excellent customer service in hotels.

Aside from cost-saving, there are a number of benefits you can get when you switch to a dependable VoIP phone system for a hotel, including:

  • Promote effective communication. VoIP phone systems come with multiple included features, some of which are call hold, call forwarding, voicemail, extensions, and more. Plus, most VoIP services offer free on-network calling and included long-distance calling to help enhance communication across your business channels. Through VoIP’s reliable communication features, such as integrated wake-up, auto attendant, and call routing, hotels can allow their guests to easily set up wake-up calls, book a restaurant reservation, or request a valet or food service at any time.
  • Improve employee productivity. It’s easy to imagine the incoming and outgoing calls and messages your hotel staff needs to deal with on a daily basis. With VoIP’s ability to sync phones and route calls, you and your employees can accomplish more tasks smoothly throughout each business day. By using features like advanced call forwarding and call transfer, call management can become easier with voicemail and auto attendant. Also, using a VoIP telephone solution will help your hotel staff manage the calls within the network and calls to outside users.
ip phone hotel lobby

How Much Does VoIP for a Hotel Cost When Compared to a Traditional Phone System?

VoIP solutions cost less because they use your existing internet connection to make and receive calls.

When compared to an old fashioned telephone system, VoIP is much more simplistic and can help you save big. In fact, switching to VoIP can help you save up to 70% on your monthly phone bill! Here are some other cost advantages of using VoIP in a hotel:

  • Reduce infrastructure costs. Hotel administrators have the capacity to lessen the costs of communication infrastructure through VoIP. This telephone technology utilizes existing local or wide area networks, thus eliminating the need for separate networks for phones and data, which will help cut costs significantly. With a hosted VoIP solution, your business can save up on infrastructure costs while providing the right tools necessary to provide excellent customer service as well as improve the work productivity of your employees. You can further lessen your infrastructure costs when your hotel makes the big switch to a hosted VoIP solution because your service provider will be responsible for operating and maintaining the infrastructure in the cloud.
  • Lower multi-site communication and expansion costs. A VoIP solution can reduce the cost of extending the hotel network, eliminating duplicate infrastructure. If your hotel opens a new facility in another site, you no longer need to install or maintain additional cabling since the system can link the new facilities to the existing one without delay or disruption. Also, it enables your group to handle all its communications from a single source without keeping a dedicated +team for each site. And because internal calls and calls between connected sites are free of charge, you can lower your multi-site communication costs.
choosing a voip provider

How Do I Choose the Right VoIP Provider and Service Plan for a Hotel?

Before selecting a VoIP provider, you want to examine your budget and individual business needs or desires.

Before making the transition to a VoIP system for your hotel, make sure that you are armed with the right information to help you make a wise purchasing decision. You also want to ensure that you have a reliable internet connection and enough bandwidth to handle VoIP, too.

To help you find a comprehensive and versatile VoIP system for a hotel, VoipReview has compiled a list of the top, most-affordable VoIP providers suitable to your industry. Read authentic user reviews and compare providers across price, quality, and more with help from VoipReview. As a market leader in the VoIP search business, we offer users like you a host of features and tools to help you find the best VoIP providers for hotels.

Before settling on a VoIP service provider for your hotel, you also need to examine your current budget, equipment needs (BYOD or new phones),  feature wants or needs, and service options. This way you can select the right VoIP provider and service plan that meets your business needs and helps you achieve better connectivity and efficiency in the hotel industry.

Recent Reviews

mitel logo
Mitel MiCloud Business

Since the beginning of 2018 Mitel has decided to outsource there customer service. Service has dramatically deteriorated. It used to be quite good....

July 17th, 2018 - Deirdre
centurylink logo

The absolute worst experience I have ever had with a company. I spoke with 10 different people and nobody was able to help me until the 11th person I...

July 12th, 2018 - Leah L Frette

Most Recent Blog Posts

businessman holding a mobile phone
5 Google Voice Alternatives that Add More Value to Your...

Google Voice comes with a variety of interesting features that can benefit businesses that are looking for a convenient and affordable VoIP service to replace their plain old telephone systems. This...

Jul 11, 2018
voip phone and cloud pbx
This Month in Telecom: June 2018

This Month in Telecom is a monthly news round-up on VoipReview.org that aims to give our readers a fast and easy way to catch up on the latest news and top stories that are trending in the voice and...

Jun 30, 2018