VoIP Phone Service for Accountants

compare voip for accountants

Accountants are not simply “number crunchers”. With expertise in finance, data mining, and accounting, these professionals can help identify trends and opportunities and provide business strategies and intelligence across various organizations. Which is why accountants need to have a robust phone solution like a VoIP system to help them deliver clear and concise information to assess business performance and make smart financial decisions.

If you're new to VoIP and are looking for the best VoIP plan that can help with all your accounting needs, VoipReview is the right place for you! We can help you compare and contrast the best VoIP services for accountants with our innovative search tool and comprehensive user-submitted reviews, features breakdown, comparison tables, and more.

accountants working with graphs and documents

How Can Accountants Benefit from Using a VoIP Phone System?

Whether you're an independent accountant or a part of an accounting firm, you can make the switch to a VoIP phone system to enhance productivity and lessen costs.

Using VoIP technology can help accountants record and monitor calls to ensure that the right information is communicated to the clients in a timely manner. Through a robust VoIP phone solution, accountants can perform their tasks in a smooth and efficient way by using powerful productivity features such as voicemail, instant messaging, file sharing, video conferencing, call forwarding and more.

VoIP also uses standardized encryption protocol to ensure that all important and sensitive data can be stored and kept safe at all costs. Because of this, clients don't have to worry about personal information falling into the wrong hands.

Integrating a customer relationship management (CRM) system (such as Salesforce, Zendesk, NetSuite, and others)  with a VoIP solution can also help accountants keep detailed notes on their clients. In this way, the accountants can automatically retrieve important client information during calls and use this to deliver a higher level of personalized service.

Plus, if you have remote employees or satellite offices for your accounting firm, VoIP system can assign multiple phone numbers to ring on a single handset (through the hunt groups or find me/follow me features), thereby ensuring that no call goes unanswered. A virtual phone number can also be assigned to ring on multiple devices such as a mobile phone or a work or home line. Through this calling feature, VoIP can help accountants to effectively communicate with their clients because they have the option to take the call and address issues no matter where they are currently located (as long as there is an Internet connection).

accountants working with calculator

What are Some Key Features of VoIP that Can Enhance Service and Productivity in Accounting Firms?

VoIP systems are equipped with powerful and easy to use features that can help accountants to deliver top-notch services to banks, creditors, debtors, clients, and affiliate companies.

One of the most important tasks in the accounting industry is time logging. This is because most clients in the accounting industries are charged on an hourly basis, and the companies need to know how to charge their clients.There are a number of VoIP features that can help accountants handle day-to-day time tracking: call logs/reports, call analytics, call routing, and others. This way, companies can easily see how much time was devoted to complete the projects for each client, and bill them accordingly for the services performed.

Other features such as call forwarding, call monitoring, call waiting, conferencing (including video conferencing), personalized ringing and more can help accountants communicate with clients, investors, and affiliate companies in a timely and cost-effective manner. Call forwarding, call monitoring, and call waiting can also help accountants build better relationships with their clients because features will enable them to respond to calls and inquiries on time, no matter where they are. Accountants can even set pre-recorded messages that will answer common questions to minimize redundancy calls they receive throughout the day.

Aside from the aforementioned features, one great VoIP feature that helps accountants to stay connected with their clients all the time is the find me/follow me. Setting up the find me / follow me feature on a VoIP system will allow you to forward incoming calls from your work line to other extensions (such as your personal mobile or home line). Therefore, you can still receive calls from clients and affiliate companies even when you are on the go or even during after-hours. You will also have the ability to customize the call destination and automated response with options for call announcing, hold music, call routing, and voicemail.

Additionally, VoIP's capacity to easily integrate with customer relationship management (CRM) platforms can allow accountants to access and merge vital information. In this way, they can provide their clients with personalized services and solutions that are more suited for the needs of their businesses.

accountants analyzing graphs with calculator

How Does VoIP Help Accountants Reduce Costs?

A VoIP system is cheaper than a traditional phone system because it is easy to install, has a low learning curve, and allows accounting firms to BYOD thereby reducing maintenance and infrastructure costs.

VoIP phone systems allow voice and data communications to run over a single network. This will greatly reduce infrastructure costs by eliminating the need for a dedicated phone line. With a VoIP system, you can send and receive calls via your existing Internet connection, so there is no need for you to use outdated copper wires.

Through virtual numbers, which are programmed to forward incoming calls to a pre-set telephone number, VoIP can allow you to make or receive calls from clients in another country without worrying about long-distance charges. By using the virtual phone, VoIP can connect the caller to the country being called and make it appear that the call is initiated from within that country. In this way, you can get the local rate instead of the higher international rate when making a long-distance call.

Plus, VoIP is easy to use and configure. Installing VoIP only requires little technical know-how, so accountants can cut costs by eliminating the need to hire an expert to install and maintain the system.

You also don't need to shell out for a new equipment or update your current system because VoIP is compatible with various phone models and manufacturers.Through the BYOD (bring your own device) system, accountants can make use of their personal mobile devices to help save money on hardware purchases. Accountants can also increase their productivity because they can work from anywhere (using the office VPN).

Recent Reviews

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Where do I start? The service quality is inconsistent, the customer service is the worst I have ever seen. They are rude and at times flat out...

March 19th, 2018 - thetechguy
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Tried living with it for a year and it was ok. Then the calls got fuzzy with breaks in voice. Many friends complained that my calls to them were...

March 19th, 2018 - John Eddy

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