VoIP Phone Service for Insurance Companies

VoIP can help insurance companies stay connected to and communicate with their agents and personnel anywhere, at any time, as long as there is a stable Internet connection. Thanks to the mobility features in a versatile VoIP phone service, insurance companies can empower agents to work remotely. So instead of building a satellite office and paying for the facilities and extra rent, companies can o reduce costs by having their employees use mobile devices and computers to communicate with each other and their clients (even when they are on the go). Most VoIP providers also offer a mobile app (oftentimes for free) so employees can take their VoIP system and features on the go.

Insurance companies also have an abundance of data from clients ( e.g. assets, financial status, business and family relationships, customer demographics, addresses, client calls, and more) to keep track of. And it’s important that these large volumes of data be kept safe and secure at all costs. Through a hosted VoIP provider, insurance companies can ensure that all relevant client information and conversations will be recorded and stored safely in the cloud. All VoIP providers deploy encryption and security measures to ensure important data is safe. Plus, choosing a cloud communications solution also gives companies accessibility to their documents, files, etc. from all locations.

Additionally, choosing to use a CRM integrated VoIP system can help insurance agents respond to calls from clients and address their questions or concerns on time. As soon as the client calls and asks some questions, insurance agents can automatically pull up the client’s information to learn more about the caller, their specific claim, and more.

Switching to a VoIP phone solution will help insurance companies eliminate system updates or maintenance issues since on-network calls are free of charge. VoIP can also support unlimited long-distance calling. As long as there is an Internet connection, VoIP will enable you to make calls (both domestic and international) at a lower rate than a traditional landline by using a virtual number (also referenced as VoIP phone number). Using a VoIP system can also help eliminate the need for on-premise server equipment and all of the costly maintenance and upgrades that go with it

And if insurance companies choose a hosted VoIP solution, they can move their communication tools to the cloud in a convenient way as possible. Instead of storing important client files in the office, insurance companies can retrieve important information remotely through the cloud. In this way, a hosted VoIP phone system can eliminate the need to make use of big office space to store and keep physical documents.

Plus, a  VoIP service will enable you to set up and manage users and phone numbers online using virtual tools. And because it is easy to use, you don’t need to hire an expert or IT support to help you maintain the system. In this way, you can significantly reduce your infrastructure and operation costs.