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Zenica Joy

Zenica Joy's picture
Technology Writer
Zenica Joy is an IT graduate currently working as the online technology writer for VoipReview.org. She focuses on how enterprises connect with their employees and customers using innovative business communications solutions such as the cloud, VoIP, UC, UC&C, contact center software, and more. She delivers all the latest stories on various enterprise communication solutions to help businesses stay relevant and competitive in today's crowded communications landscape.

Author's most recent articles:

business voip unified communication
Zenica Joy Jan 29, 2019
This Month in Telecom is a monthly news round-up on VoipReview.org that aims to give our readers a fast and easy way to catch up on the latest news and top stories that are... Read More
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contact center solutions concept
Zenica Joy Jan 10, 2019
Organizations seeking new approaches and solutions to grow their businesses and enhance employee experiences while cutting costs and delivering value to their customers should... Read More
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Genesys PureCloud on laptop and mobile devices
Zenica Joy Jan 01, 2019
In today’s digital era, businesses communicate with customers across a lot of different channels – phone, text, web chat, social media, and email – just to name a few. This... Read More
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business phone system voip
Zenica Joy Dec 31, 2018
This Month in Telecom is a monthly news round-up on VoipReview.org that aims to give our readers a fast and easy way to catch up on the latest news and top stories that are... Read More
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voip phone and headset in contact centers
Zenica Joy Dec 13, 2018
Customers want and expect exceptional services from every brand interaction. This is why today’s contact centers are helping businesses across the world deliver excellent customer... Read More
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business phone system voip
Zenica Joy Dec 03, 2018
This Month in Telecom is a monthly news round-up on VoipReview.org that aims to give our readers a fast and easy way to catch up on the latest news and top stories that are... Read More
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secure hybrid networking concept
Zenica Joy Nov 19, 2018
In a world where leaders and dominators are determined by how fast the enterprise can gain actionable insights and make knowledge-based decisions, a hybrid network is paramount to... Read More
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business voip and unified communications concept
Zenica Joy Nov 01, 2018
This Month in Telecom is a monthly news round-up on VoipReview.org that aims to give our readers a fast and easy way to catch up on the latest news and top stories that are... Read More
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digital transformation concept
Zenica Joy Oct 27, 2018
The role of digital technologies in today’s modern business setting is rapidly shifting from just being a driver of operational efficiency into a key enabler of innovation and... Read More
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business voip phone in modern office
Zenica Joy Oct 09, 2018
Unified communications (UC) creates a new paradigm for business communications and collaboration as it enables globally dispersed teams to connect seamlessly and efficiently, from... Read More
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Pages

Recent Reviews

net2phone logo
1
Net2Phone

BEWARE of taxes and fees charged. Before we signed a contract we were told taxes would be low…..not true. The tax rate equates to 23% of the bill (i....

February 12th, 2019 - SharonT
1
Sangoma

Very worst support from sangoma. I am using 3cx they don't how to route the calls. its taken more than a month still they not able fix.

February 12th, 2019 - vignesh

Most Recent Blog Posts

business voip unified communication
This Month in Telecom: January 2019

This Month in Telecom is a monthly news round-up on VoipReview.org that aims to give our readers a fast and easy way to catch up on the latest news and top stories that are trending in the voice and...

Jan 29, 2019
contact center solutions concept
Q&A with TCN: on Streamlining Payment Processing in...

Organizations seeking new approaches and solutions to grow their businesses and enhance employee experiences while cutting costs and delivering value to their customers should engage in collaborative...

Jan 10, 2019