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Zenica Joy

Zenica Joy's picture
Technology Writer
Zenica Joy is an IT graduate currently working as the online technology writer for VoipReview.org. She focuses on how enterprises connect with their employees and customers using innovative business communications solutions such as the cloud, VoIP, UC, UC&C, contact center software, and more. She delivers all the latest stories on various enterprise communication solutions to help businesses stay relevant and competitive in today's crowded communications landscape.

Author's most recent articles:

voip phone and headset in contact centers
Zenica Joy Dec 13, 2018
Customers want and expect exceptional services from every brand interaction. This is why today’s contact centers are helping businesses across the world deliver excellent customer... Read More
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business phone system voip
Zenica Joy Dec 03, 2018
This Month in Telecom is a monthly news round-up on VoipReview.org that aims to give our readers a fast and easy way to catch up on the latest news and top stories that are... Read More
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secure hybrid networking concept
Zenica Joy Nov 19, 2018
In a world where leaders and dominators are determined by how fast the enterprise can gain actionable insights and make knowledge-based decisions, a hybrid network is paramount to... Read More
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business voip and unified communications concept
Zenica Joy Nov 01, 2018
This Month in Telecom is a monthly news round-up on VoipReview.org that aims to give our readers a fast and easy way to catch up on the latest news and top stories that are... Read More
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digital transformation concept
Zenica Joy Oct 27, 2018
The role of digital technologies in today’s modern business setting is rapidly shifting from just being a driver of operational efficiency into a key enabler of innovation and... Read More
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business voip phone in modern office
Zenica Joy Oct 09, 2018
Unified communications (UC) creates a new paradigm for business communications and collaboration as it enables globally dispersed teams to connect seamlessly and efficiently, from... Read More
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dental care management and unified communication concept
Zenica Joy Oct 02, 2018
Robust, reliable, and feature-rich communications solutions help provide a pleasant and professional experience for patients. By leveraging top quality business communication... Read More
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businessman holding a voip phone
Zenica Joy Sep 18, 2018
Gone are the days when businesses simply rely on a plain old telephone system (POTS) to communicate with their workers and customer base. With the advent of digital transformation... Read More
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businessman using a voip phone
Zenica Joy Aug 08, 2018
Your business phone number is one of the easiest ways your workers, partners, and customers can contact and reach you. Once you have already established your business identity... Read More
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voip phone and headphone in office
Zenica Joy Jul 31, 2018
This Month in Telecom is a monthly news round-up on VoipReview.org that aims to give our readers a fast and easy way to catch up on the latest news and top stories that are... Read More
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Pages

Recent Reviews

lingo logo
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Lingo

They add services for free without asking if you want them, then they start charging for them and won't remove them. Months of calls (including...

December 7th, 2018 - J. Jackson
ringcentral logo
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RingCentral

I signed up with Ring Central under a year ago. In that time span, I've had four major outages with phone service and calling for technical support...

December 7th, 2018 - Yellow Music Company

Most Recent Blog Posts

voip phone and headset in contact centers
TCN Exec Shares Insights on Contact Center Trends and P...

Customers want and expect exceptional services from every brand interaction. This is why today’s contact centers are helping businesses across the world deliver excellent customer experiences to...

Dec 13, 2018
business phone system voip
This Month in Telecom: November 2018

This Month in Telecom is a monthly news round-up on VoipReview.org that aims to give our readers a fast and easy way to catch up on the latest news and top stories that are trending in the voice and...

Dec 03, 2018