TeliDesk Reviews

Name: TeliDesk
Rating: 5.0

TeliDesk is a cloud-based VoIP phone and text service designed for small businesses that need an affordable, flexible, and reliable communications solution. Starting at just $9.95 per user per month with no contracts or setup fees, it provides one of the lowest-cost business telecom options on the market. The platform can be configured in as little as 15 minutes, allowing businesses to pick their number, set up extensions, customize greetings, and choose hold music. TeliDesk’s Virtual Office makes it easy to forward calls to any existing phone without requiring special equipment. With features like web calling, audio conferencing, and a mobile app, users can stay connected from anywhere. HIPAA compliance and 24/7 customer support ensure security, accessibility, and peace of mind for businesses and healthcare providers alike.

Users Average Rating

Providers Comparison

Note: The graphs above only measure the user ratings displayed over the last five years.

Write your own review

Solid product, simple UI

yane32sdsu Jun 09, 2025

user_review

Sound Quality

Average: 5 (1 vote)

Price

Average: 5 (1 vote)

Customer Service

Average: 5 (1 vote)

Features

Average: 5 (1 vote)

Reliability

Average: 5 (1 vote)

Rating

Average: 5 (1 vote)

Great user interface and simple to to use. Had a couple minor issues at first, but support was quick to resolve everything and now it's smooth sailing. For the price it's a solid product that delivers good value.

Pros Support responds fast and fixes issues immediately.

Cons Nothing really. No complaints.

Great low-cost service for small business

al2525 Jan 04, 2024

user_review

Sound Quality

Average: 5 (1 vote)

Price

Average: 5 (1 vote)

Customer Service

Average: 5 (1 vote)

Features

Average: 5 (1 vote)

Reliability

Average: 5 (1 vote)

Rating

Average: 5 (1 vote)

In summary, TeliDesk presents an accessible and economical solution that
simplifies communication for smaller enterprises. It integrates phone, email,
and chat services into one easy-to-use dashboard. Although it may not have
some of the more sophisticated features found in other products, its emphasis
on essential functions, user-friendliness, and cost-effective pricing
positions it as an ideal tool for enhancing customer engagement and
operational productivity.

Pros Simplified Efficiency: TeliDesk's straightforward interface eases the setup and operation process, accessible to users regardless of their technical know-how. Features like call forwarding, auto-respondents, and email integration are user-friendly, allowing businesses to get started swiftly. All-in-One Inbox: TeliDesk unifies phone, email, and chat communications in one central dashboard, removing the hassle of switching between different applications and ensuring no customer interaction slips through the cracks. This feature promotes effective team collaboration and quick response times. Budget-Friendly: Tailored to the financial constraints of small enterprises, TeliDesk's scalable pricing structure ensures that businesses only pay for what they need, while still accessing essential functionalities. Clear Communication: TeliDesk guarantees outstanding call quality, ensuring reliable and clear conversations. This reduces dropped calls and unclear audio, building trust and increasing customer satisfaction. Mobile Functionality: With TeliDesk's mobile application, users can manage calls, emails, and chats from anywhere, fostering a flexible and dynamic work environment that transcends geographical boundaries.

Cons Enhanced Reporting Needed: While TeliDesk offers basic reporting tools, there's room for improvement in providing more detailed insights, like call duration, agent performance, and customer feedback, which are crucial for informed decision-making.

TeliDesk

Year Founded

2User Reviews

Overall Rating

Sound Quality100%

Reliability100%

Features100%

Customer Service100%

Price100%

Service Locations

Unlimited Seat

Plan Info
Plan Name	Unlimited Seat
Plan Summary	1 Telephone Number 1 Line/Channel No Contract Unlimited Monthly Minutes 100 Monthly SMS 1 Extension/User
Key Features	-
Notes	- This Plan is available in the following countries : United States

Plan Pricing & Services¹
Regular Price	$9.95
Promo Price	N/A
Price Disclaimer	per user per month
Setup Fees	Free
Activation Fees	Free
Number Porting Fee	Free
BYOD	Yes
Termination Fee	Free
Unlimited Minutes	Yes
Toll Free³	Yes

	
		
			
				Toll Free
			
		
		
			
				Setup
				$0.00
			
			
				Monthly
				$0.00 /mo.
			
			
				Included Min.
				N/A
			
			
				Add'l Min. Cost
				$0.00 /min.
			
		
	
		
		
			
				Faxing
			
		
		
			
				Setup
				0
			
			
				Monthly
				Included
			
			
				Included Pages
				0
			
			
				Add'l Pages Cost
				N/A
			
		
	




	
		
			
				Plan Minutes
			
		
		
			
				Local Min.
				Included
			
			
				Add'l Local Min. Cost
				N/A
			

			
				Long Distance
				-
			
			
				Incl. Long Distance Min.
				N/A
			
			
				Add'l Long Distance Min. Cost
				N/A

Plan Features³

¹Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

³The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.

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Toll Free
Setup	$0.00
Monthly	$0.00 /mo.
Included Min.	N/A
Add'l Min. Cost	$0.00 /min.

Plan Minutes
Local Min.	Included
Add'l Local Min. Cost	N/A
Long Distance	-
Incl. Long Distance Min.	N/A
Add'l Long Distance Min. Cost	N/A