Business VoIP
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ShoreTel (NASDAQ: SHOR:$6.45), a trusted provider of telecommunication systems to enterprises worldwide, recognizes the important role that their channel partners and resellers play in the success of their business. Thus, in order to support its partners and establish a more consistent experience for them, ShoreTel has announced its expanded relationship with ScanSource Communications, a trusted global provider of communications technology products and solutions and the sales unit of ScanSource, Inc. (NASDAQ: SCSC: $40.40).
This Week in Telecom is a weekly news round-up on VoipReview.org that aims to give our readers a fast and easy way to catch up on the latest news and top stories that are trending in the voice and telecommunications space. Check in each and every Friday to find out more about stories you may have missed in regards to new companies, mergers, trends, and other telecom advancements.
Let’s take a look at some new items you may have missed this week:
San Francisco-based cloud communications provider Dialpad has made it very apparent that their ultimate mission is to rid the world of desk phones. In the era of the “anywhere worker,” Dialpad believes that desk phones are irrelevant because they chain workers to one location, limiting their abilities and flexibility to work elsewhere. That is why Dialpad is working towards disrupting business communications with their next generation phone system and solutions that empower the mobile, new-age worker.
Since its acquisition of Texas-based Unified Communications as a Service (UCaaS) provider Fonality earlier this year, NetFortris, a leader in secure cloud-based communication solutions, has wasted no time in putting the puzzle pieces together.
Windstream (Windstream Holdings, Inc., NASDAQ: WIN: $5.52), a premier business network and cloud services provider, has entered into a definitive agreement to purchase Broadview Networks Holdings, Inc., a New York-based provider of business communication services to small and medium-sized businesses in an all-cash transaction valued at $227.5 million.
The recent announcement by Toshiba that it will be closing down its Telecommunications System Division (TSD) in North America took many of its customers and competitors by surprise. Toshiba has been a long time innovator and a stronghold in the telecommunications industry, offering document solutions, digital signage, printing systems, software solutions, and more. But recently, in a letter from Toshiba to its dealers and partners, the company said that the wind-down of its TSD business is part of its overall global restructuring, effective immediately.
This Week in Telecom is a weekly news round-up on VoipReview.org that aims to give our readers a fast and easy way to catch up on the latest news and top stories that are trending in the voice and telecommunications space. Check in each and every Friday to find out more about companies, mergers, trends, and more.
Here’s what you may have missed this week:
In the early era of telecom and business communications, voice was the only channel available for employees and clients to connect. But in today’s business environment, where companies of every size and industry are increasingly employing globally dispersed teams, the advancements in video are letting companies communicate better than ever before.
Every business needs effective communication methods and channels to help them reach their employees, partners, and customers. But sometimes, a select voice solution or tool is unable to meet the individual needs of the business right out of the box due to industry-specific needs or business desires. And unfortunately, not all businesses have access to the right tools or manpower to help tailor a system or tool to meet their unique communication needs.
Mobile technology has dramatically changed how businesses today operate, communicate, and collaborate. The proliferation of smartphones and other mobile devices, in addition to the availability of faster and more affordable internet connectivity options, means that it has never been easier for organizations and their employees to get online and work from anywhere. While businesses can see the immediate benefits of mobile enterprise communications, the managing and monitoring of mobile communications for compliance and quality purposes can be difficult.
Business communications are rapidly becoming more mobile and more integrated to include all channels and devices, allowing works to stay connected and collaborative from any location and at any time. This is all thanks to the growth and popularity of Unified Communications (UC). But businesses sometimes think that managing UC can be a complex and costly process, especially because most UC environments typically involve multi-vendor technologies.
Good communication lies at the heart of every successful business. Strong communication builds trust and strong relationships, increases productivity, and ensures the best business outcomes. Conversely, poor communications can have negative consequences on employees, managers, and the business as a whole. Not only does it contribute to tension and lower employee morale, it can also lead to overall financial failure.
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