Regardless of the size or industry, every business shares a common need for an effective communications system. An efficient, reliable, and cost-effective communication tool enables a company to connect with their employees, vendors, and customers via high-quality calls and rich features. And thus, this leads to more productive teams, more successful customer relationships, and a healthier bottom line for the company.
One of the more popular options for companies looking for a robust business communications system is a Voice over Internet Protocol (VoIP) phone solution. Feature-rich, convenient, and less expensive than traditional landlines, VoIP phone systems bring so many benefits that companies cannot afford to ignore. Yet some businesses remain reluctant to make the switch to VoIP and wonder if VoIP is right for their business. The short answer is: yes, VoIP services are right for everyone! Regardless of your business size, industry, calling habits, or individual needs, there is a VoIP solution available for you.
Here are three different industries that can benefit from VoIP:
VoIP for Real Estate
For real estate agencies and agents, responding to new prospects quickly is essential so they can tip the scales in their favor. Fortunately, business VoIP phone systems come with all the most important features that real estate agents need to communicate and respond to clients quickly and effectively. For instance, agents can make use of the various mobility features VoIP systems offer to keep them stay connected and reachable when they’re on the road. Mobile apps, Find Me/Follow Me, Voicemail to Email, and other features are all crucial in keeping agents connected. Plus, Customer Relationship Management (CRM) software integration also lets them sync their contacts and other customer information with their phone system; and thus, it allows them to cater to clients better and easily share information across the team. Plus, agents can meet with their clients via video conferencing, too!
VoIP for Dental Offices
For a dental office, creating a good first impression is critical to winning and retaining patients. Often, dental practitioners can make a good initial impression over the phone, which sets the tone for the entire dental patient relationship. And a reliable VoIP phone system can easily help dental practitioners create a pleasant and professional experience for patients.
One of the most useful features available for dental offices is an auto attendant. The auto attendant feature acts as your virtual receptionist. It manages and routes incoming calls and can also be customized to play greetings for holidays, after hours messages, as well as other announcements or promotions. VoIP phone solutions can also be synced to a CRM software so that when a patient phones your office, their history, appointments, and other information appears on the receptionist’s screen.
VoIP for Insurance Firms
From multi-location companies to independent brokers, insurance companies and agents will find VoIP phone services beneficial in their industry. Because most emergencies cannot be predicted, it’s vital for firms and agents to be ready for anything, anytime. Fortunately, they can always stay connected with the help of a VoIP phone system. Access to VoIP features such as Find Me/ Follow Me, Simultaneous Ring, and Call Groups are advantageous, as these ensure agents never miss a call, especially in times of need.
Aside from never missing calls, VoIP also helps increase agent productivity with features like Voicemail to Email, Online Faxing, Video Conferencing, and more.
Every business has its unique communication needs and challenges. Fortunately, VoIP is not an off-the-shelf solution, and can be tailored to serve the specific needs of various industries.