Businesses are always looking for ways to improve their operations and increase their revenue. There are a variety of ways to accomplish this, but one of the most effective yet often overlooked solutions is by making the switch to a Voice over Internet Protocol (VoIP) telephone service. The business benefits of VoIP are undeniable, making it the ideal communications solution for businesses of all sizes and across all industries.
In our previous article, we discussed how VoIP benefits various industries, specifically businesses in the real estate, dental practice, and insurance industries. In this post, we’ll add more to the list as we share some more examples of industries that can take advantage of VoIP.
VoIP for the Hotel and Tourism Industry
Proper communication and excellent customer service are crucial for the success of businesses that belong to the hospitality industry, regardless of the size of the facility. Tapping the power of a VoIP system is one of the best ways to ensure effective communication and service to clients and customers. The auto attendant feature, for instance, is one of the most useful VoIP features that helps manage the flow of calls. All incoming calls (such as inquiries, reservations, etc.) can easily be routed to the right departments. This feature can also be used to notify guests of upcoming events and other promotions with custom greetings and messages.
Hotels can also make use of virtual numbers to boost their business. Toll-free virtual numbers help businesses maintain a professional image, track the results of their marketing campaigns, and help them become easily accessible to prospects. This is because toll-free numbers can be called from anywhere in the world without the caller incurring any long distance charges.
VoIP for Finance
The finance industry is highly focused on cost efficiency and is therefore primed for VoIP services. Accountants, brokers, and banks understand that every penny counts. And because VoIP does not have a large upfront investment or additional maintenance costs, a robust and reliable VoIP phone system surely makes for the perfect communications solution.
VoIP also carries a host of mobility features that empower today’s increasingly mobile finance industry professionals. VoIP mobile apps, the find me/follow me feature, and voicemail to email are some handy features that enable professionals to stay connected and communicate securely at all times. Plus, the ability for phone systems to be integrated with various accounting solutions means they can access and merge important financial information with ease.
VoIP for Manufacturing
Manufacturing companies can also highly benefit from the flexibility, scalability, and competitive pricing that VoIP phone solutions offer. Manufacturing facilities are often composed of different departments (such as administrative personnel, finance and accounting, sales, and warehouse operation) that are housed at different sites. A VoIP system can provide the link these departments need to communicate and collaborate effectively.
With a VoIP solution deployed across the organization, employees can take advantage of features like instant messaging, video conferencing, file sharing, and advanced call management. Companies can also integrate their phone system with a range of applications,
(including customer relationship management (CRM) tools) to help teams provide better quality communication and collaboration. And because VoIP is delivered on a per seat or per user basis, a business can quickly and conveniently add and remove users as the number of staff changes.