The Internet of Things (IoT) is more than just a buzzword. The IoT includes the devices we constantly use (such smartphones, laptops, and tablets) to the internet in addition to other less common appliances (such as refrigerators, light switches, and coffee makers). This conglomeration of computers, appliances, and devices promises to help revolutionize the workplace in a number of ways. And with Voice over Internet Protocol (VoIP) technology at its core, businesses can expect even greater functionalities, cost-savings, and productivity gains.
What exactly is the Internet of Things?
IoT refers to the network of “things” or everyday objects (such as the ones mentioned above) that are able to carry out automated tasks as well as collect and share information with each other via the Internet. According to experts, between 50 and 200 billion devices will be connected to the Internet (or nine devices per person) by 2020.
How will IoT and VoIP transform business?
VoIP alone has brought immense changes to the world of business, helping companies cut telecommunication costs while offering advanced features that boost productivity and flexibility. And by connecting VoIP to IoT applications, businesses can gain a competitive edge.
Since VoIP is Internet-based, linking it to IoT applications is not only possible - it’s happening. Below are some examples of what businesses can do by integrating VoIP and IoT:
- From a VoIP device (smartphone, tablet, or computer), users can adjust lighting and temperature in the workplace, and even reserve desk space.
- Users can receive alerts or notifications when a device needs repair or maintenance.
- Users can connect their calendar to their VoIP device so they will be notified of upcoming meetings.
- For employees who are constantly on-the-go, connecting their devices to the internet will help them easily track down things and avoid losing critical gadgets along with their important documents via cloud storage.
- Remote employees reporting to the branch office can instantly get down to business and connect her devices to all of the office equipment (such printers and desk phones) without requiring IT staff to set up their desk.
- Employees from multiple locations can share files in just about any format to anyone, anywhere, and using any device.
- Employees can connect their smart devices to help them search for available parking spaces in the office.
VoIP is a technology that has significantly transformed the way many companies communicate, collaborate, and do business. And the IoT, even though it is an evolving technology, shows promise in creating new opportunities for growth for businesses. Combining VoIP with the IoT is a necessary and logical step; and when used together, businesses can achieve excellent results and reap benefits that go well beyond what only VoIP can deliver.