VoIP
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If you’ve just begun to look into a business Voice over Internet Protocol (VoIP) phone system as an alternative to your traditional landline, then chances are you’ve come across many new terms and acronyms in your search.
Voice over Internet Protocol (VoIP) phone systems are the communication systems of choice for many businesses. Thanks to VoIP’s scalability, portability, cost-efficiency, and an impressive array of features, businesses can communicate with ease and also compete, succeed and grow in their market. Growing businesses can gain a competitive edge thanks to the wide range of communication and collaboration features that are offered (and often included) by many VoIP phone solutions.
Here are only some of the most useful VoIP features businesses can tap to support their growth:
Congratulations! You’ve finally made the decision to cut ties with your traditional landline and switch to an advanced, cost-effective, and feature-rich business Voice over Internet Protocol (VoIP) phone system. So what should you do next?
The merger agreement entered into by collaboration and communication technology provider Polycom and Canadian telecommunications company Mitel Networks Corp. has been terminated after Polycom approved a higher offer from Siris Capital Group.
It used to be tough for businesses to expand into international markets: before doing so, they had to first cater to their local market and build a solid foundation. This was because going global took time and required a significant amount of resources, not only in terms of capital and staffing, but also in terms of international communications.
Missing a call is something businesses cannot afford to do, especially startups and small businesses that are just starting out. When a potential customer isn’t able to get through to your line, he or she may get frustrated and eventually move on to your competitor, who will be more than happy to take their call. If this happens frequently, your business may develop a reputation for being unavailable, which could discourage other potential customers and therefore affect your bottom line in the long run.
Cloud communications leader RingCentral and tech giant Google have teamed up to deliver an enterprise solution package in an effort to challenge Microsoft's Office 365 productivity suite. In a release, RingCentral said this new solution will offer organizations a richer and a more robust communication alternative to Office 365 and Skype for Business.
Once you decide to ditch your traditional landline for good and upgrade to a business Voice over Internet Protocol (VoIP) phone system, you need to prepare for the transition. One of the big things you need to know is whether or not your current internet service can support your new system. Because VoIP relies on your existing internet connection to make and receive calls, it’s important that you have sufficient bandwidth to allow for reliable and crystal-clear calls.
To say that today’s workplace and workers have changed is an understatement. Technology has blurred the walls of the workplace and transformed how people get things done. Employees who once worked from 9 to 5 in the confines of an office cubicle can now work from virtually anywhere thanks to a number of mobile and remote office functions.
When it comes to Voice over Internet Protocol (VoIP) phones, businesses have two choices: softphones and/or deskphones. Both options offer the functionalities companies need to communicate and collaborate effectively. However, there are some cases where one telephony setup may be more suitable than the other. Some businesses find success using deskphones, while others highly value softphones (although it isn’t uncommon to find businesses that deploy a combination of both).
When it comes to managing business communications, many companies choose to use more than one tool on a daily basis: a landline phone and a chat or video conferencing app (such as Skype, Slack or Hangouts). The former is used to handle outbound and inbound calling, while the latter is for streamlining internal communications.
While this approach works for some businesses, there’s actually a much better solution which costs less but offers more features: a Voice over Internet Protocol (VoIP) phone system.
In today’s increasingly competitive and mobile business world, being "out of touch" or being chained to an office desk is no longer an option (or an excuse) for many business owners and their employees. Everyone now wants to be able to work and stay in touch anytime and anywhere. This is why smartphone apps offered by various VoIP phone system providers are becoming incredibly popular these days.
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