Connecting and supporting workforces across multiple countries was once a complex, arduous, and expensive process. However, all of this has changed thanks to the advent of the cloud, which now helps businesses of all sizes drive their operations. Cloud-based communications and collaboration solutions enable businesses of all sizes with multiple locations to quickly, conveniently, and cost-effectively bring their teams together regardless of where they are working from. This not only helps cut costs and reduce complexity, but it also helps employees enjoy greater productivity, flexibility, and a work-life balance.
Cloud communications leader RingCentral, Inc. (NYSE:RNG) is one of the trusted providers that has helped companies break down geographic borders with their innovative enterprise cloud communications and collaborations offerings. The company continues to prove that they are staying true to their commitment of connecting the global workforce through a single communications system. Recently, RingCentral announced that they are increasing the footprint of their RingCentral Global Connect Network, a single global Unified Communications as a Service (UCaaS) solution designed for multinational enterprises, in Asia Pacific and Latin America.
Connecting the Global Workforce
As part of RingCentral’s expansion into Asia Pacific and Latin America countries, the provider will be adding new data centers in Japan and Brazil. This will enable RingCentral Global Office to be supported in countries such as Brazil, Peru, Argentina, and Japan. This brings RingCentral’s total number of data centers, which are located across four regions, to 17--all of which offer enterprise-grade quality of service, compliance, security, and reliability. The company also announced that they have enjoyed a 75 percent increase in RingCentral Global Office usage over the last two quarters, as more than 700 multinational enterprises now use their communications solution.
Ritu Mukherjee, Associate Vice President of Global Office at RingCentral, had this to say about the latest development:
“Our continued growth and expansion of RingCentral’s Global Connect Network has been driven by the increasing demand from multinational businesses moving their enterprise communications and collaboration solutions to the cloud,” said Mukherjee. “For enterprise IT teams, globally deploying and managing multiple legacy on-premise systems is very complex and extremely expensive. Additionally, only a new generation of globally available cloud communications solutions like RingCentral can address the needs of today’s global and distributed workforce to work productively.”
RingCentral Global Office
Since the introduction of RingCentral Global Office last year, the provider has already helped hundreds of multinational companies manage, connect to, and provide support to their globally distributed offices and mobile employees efficiently. This is because unlike legacy on-premise systems, RingCentral Global Office is a single solution that streamlines business communications by providing a consistent voice, messaging, and collaboration experience across the workforce. In addition to offering quick and rapid deployment as well as centralized management, RingCentral Global Office also includes the following capabilities:
- Local and international calling and phone numbers
- Worldwide extension-to-extension dialing
- Carrier-grade quality of service
- Number porting, as available and required by law
- Emergency services, as required by law
- Included minute bundles for international calling
- Voice and video conferencing
- Team messaging
Jonathan Hansen, the Principal Enterprise Architect at Medallia, one of the many growing, global companies that trust in RingCentral’s communication solutions, also praised the RingCentral’s cloud-based solution:
“Over the past year, Medallia’s workforce has grown tremendously as we’ve rapidly expanded office locations in Palo Alto, New York, Buenos Aires, London, and Paris. RingCentral’s cloud-based solution scales effortlessly to ensure our employees are always connected and able to communicate and collaborate on any device, from anywhere. This is critical to our business so we can stay connected to our customers globally and continue to deliver on our mission to create a world where companies are loved by customers and employees alike.”
Today, the RingCentral Global Office solution is available across 32 countries in North America, Europe, and Asia Pacific. These include Australia, Austria, Belgium, Canada, Czech Republic, Denmark, Finland, France, Germany, Hong Kong, India, Ireland, Israel, Italy, Luxembourg, Malaysia, Mexico, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Romania, Singapore, Slovakia, Spain, Sweden, Switzerland, Taiwan, US, and UK.
RingCentral is set to announce the availability of RingCentral Global Office to four additional countries including Japan, Brazil, Argentina, and Peru soon. In addition, RingCentral’s flagship offering, RingCentral Office, was recently made available to over 13 European countries.
Learn more about how RingCentral is connecting businesses and workers across the globe by visiting RingCentral’s website.
RingCentral, Inc. (NYSE: RNG) is a leading global provider of enterprise cloud unified communications and collaboration solutions. Dedicated to empowering today’s modern businesses, RingCentral offers premier support and a host of solutions that offer greater mobility, flexibility, and value than legacy on-premise systems. Their solutions include RingCentral Office, RingCentral Contact Center, RingCentral Global Office, RingCentral Professional, RingCentral Fax, and RingCentral Glip. RingCentral is the provider of choice of more than 350,000 organizations worldwide.