This Month in Telecom is a monthly news round-up on VoipReview.org that aims to give our readers a fast and easy way to catch up on the latest news and top stories that are trending in the voice and telecommunications space. Check in every month to find out more about stories you may have missed in regards to new companies, mergers, trends, and other telecom advancements.
Let’s take a look at some of the biggest stories in telecom for the month of November.
Avaya Rolls Out New Desktop Experience Devices for UCaaS Providers
To help Unified communications as a service (UCaaS) providers deliver a richer experience to the business desktop, Avaya Holdings Corp. (NYSE: AVYA) unveiled its new Avaya Desktop Experience open SIP offerings.
Enabling complete cloud connectivity and delivering powerful and affordable user experiences across UC Cloud infrastructure, the Avaya Desktop Experience includes the complete J100 Series IP Phone portfolio, additional Avaya Vantage™ devices, conferencing devices, and other devices for wireless handsets, headsets, and hospitality.
Greg Pelton, the Vice President, Collaboration and Devices at Avaya, has this to say about their latest product offering:
“Service providers of all types can now leverage the powerful, globally known and trusted Avaya brand in delivering unique experiences to their customers. The expansion of our Avaya Desktop Experience portfolio in both breadth and third-party UC platform support provides an inflection point for UCaaS providers to move beyond generic voice — to positively transform customer experience while increasing employee satisfaction and productivity, accelerating the ability of organizations of all sizes to achieve key business goals, and improve the overall quality of service that is needed for their users.”
Momentum Telecom Completes Acquisition of CloudNet Group
Momentum Telecom, a trusted and premier provider of BBX Broadband Management, Cloud Voice, and Unified Communications solutions, has recently announced that they have completed the acquisition of CloudNet Group, an Arizona-based communications provider.
With its acquisition of CloudNetGroup, Momentum Telecom aims to strengthen its Cloud Voice market share and expand its unified communications footprint across the country.
Todd Zittrouer, the President at Momentum Telecom, has this to say about the latest acquisition: “The combined strengths and experience of these two companies further solidify Momentum Telecom as a market leader in the cloud voice and unified communications space. The addition of CloudNet Group’s dedicated employees and innovative service offerings such as SD-WAN will allow us to continue to provide a superior customer experience.”
Windstream Enterprise Expands Cloud Connect network to Southern US
Leading provider of advanced network communication, Windstream Enterprises, announced last week that the company is expanding its network on-ramps to meet the demands of customers who want predictable and dedicated connectivity to third-party cloud service providers (CSPs). With its key features and capabilities, including scalability, multiple networking services options, agile deployment, and threat mitigation, Cloud Connect provides fault-tolerant and highly-available connections to leading CSPs.
Speaking of this latest expansion, Joseph Harding, the Executive Vice President and Chief Marketing Officer at Windstream Enterprise and Wholesale, said, “Our ongoing investment to expand Cloud Connect demonstrates our commitment to meet growing customer demand. The regional Southwest is growing rapidly and has become a hub for the major CSPs like AWS, Microsoft Azure, IBM Cloud, and Google Cloud Platform.” Through the expansion of this route, customers can have easy access to major markets in Texas as well as in Las Vegas, Phoenix, and cities in Silicon Valley.
Cisco Addresses the New Cloud Edge by Combining Its SW-WAN and Security Solutions
In today’s digital-centric world, the way businesses communicate and operate has changed. Instead of just working in the four corners of the office, today’s global and dynamic employees rely strongly on the Internet to connect their business applications to enable them to work and communicate seamlessly with their colleagues and customers.
As businesses become more dynamic and customer expectations becoming more demanding, knowledge-centric organizations are learning to embrace the cloud and host their business-critical applications in multiple clouds - private, public, and SaaS. This has resulted in a new Cloud Edge, the intersection of security and networking.
To address the new realities of the Cloud Edge, Cisco, the worldwide technology leader, has recently combined its software-defined wide area network (SD-WAN) and security solutions to help IT deliver better application experiences and make users more productive with unmatched scale and simplicity.
Built to solve today’s most pressing security and networking challenges, the newly enhanced Cisco SD-WAN is simple, secure, and scalable. Key benefits include simplifying cloud security deployments, fusing security with SD-WAN, enhancing the Office 365 application experience for users, creating unique new services for customers, and more.
CallTower Enhances UCaaS White Label Program to Empowers Resellers
CallTower, the global leader in cloud-based enterprise-class unified communications and collaboration UC&C solutions, announced this month a newly enhanced white label program to help resellers expand their scope and own their brand.
This modernized and streamlined White Label Program aims to empower resellers by helping them provide the most advanced, enterprise-grade, native Skype for Business, Cisco HCS, Microsoft Teams, and/or CT Cloud Voice communications solutions.
William Rubio, CallTower’s Chief Revenue Officer, expressed his enthusiasm on their latest program, saying, “Over the past two years we have worked very hard to deliver a full-service white label program to our resellers, and today we are proud to announce that our program now fully empowers our resellers with all of the tools they need to be successful in today’s rapidly growing UCaaS marketplace.”