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Home > Cloud Phone System

Cloud Phone System Providers

Cloud phone systems are steadily on the rise in the business telephone market as more businesses become familiar with and adopt cloud technologies. SMBs and enterprises are realizing the many advantages that cloud technologies can offer their businesses, opening up new avenues for business communications and the way employees communicate. But when it comes down to the specifics, cloud phone systems are simply hosted PBX systems labeled under another term. They still offer the same cost-savings, features, and more that hosted PBXs offer their users.

Cloud” and "cloud-based" are newer buzzwords in the VoIP and telecom spaces, offering companies the opportunity to take advantages of new tech in the voice space. However, this doesn’t change the way a hosted phone system can help your small business or large enterprise.

 

Find out how much you can save today with an Virtual PBX

Compare top Virtual PBX providers in the table below

Solutions Price Details
Award-winning Business VoIP Phone System
  • Unlimited Calling, Video Conferencing, & Faxing
  • 24/7 Customer Support Based in the U.S.
  • Extremely Reliable and Simple to Use
Pricing includes multi-line discount and applies to new customers only.

$ 19.99 /mo. *

4.45

65 reviews

Jive - Unified Communications
  • US Support 24/7
  • Unlimited Local and Long Distance Calling
  • Best Customer Rated
Price is per month per device.

$ 19.95 /mo. *

Alliance Phones
  • Simple set-up in less than 30 minutes
  • Efficient daily call report
  • Easy-to-use control panel
12% discount for subscribing and paying for a year upfront.

$ 19.97 /mo. *

*Rates shown do not include E-911 charges, taxes, and surcharges. Most providers offering unlimited calling have restrictions and some rates shown are promotional rates based on term contracts or promotional periods. Be sure to read individual providers terms and conditions before you buy. Rates and features displayed for each provider have been sourced from provider's site and other online sources. While we strive to display current information, be sure to check directly with each provider as their plans, pricing, and features are subject to change.
laptop computer with cloud access

Advantages of a Cloud Phone System

Cloud phone systems offer features, mobility, and customer support.

A cloud-based communication system can help make your business appear larger than it actually is. This is because it gives your business a professional-quality phone system that uses such features as auto attendant, call forwarding, extensions, and more, giving your small business a big enterprise feel. A hosted phone system generally includes call management features like call forwarding, music on hold, access to a dial-by-name directory, and other enterprise-grade features to help you stay organized and efficient. There are also a number of other perks with a cloud phone system, namely:

Cloud Phone System Offers Flexibility:

With a cloud-based phone system, your employees are not chained to their desks, waiting for an important call or stuck on a conference call. Calls can be routed to cell phones or home phones as needed thanks to access to mobile applications and the call forwarding or find me/follow me feature. In fact, calls can be routed based on who’s calling and at what time it is (so you won’t receive calls out of the office on certain days). There is also the option to use the 'Do Not Disturb' feature when you are busy with a project or engrossed in a meeting.

Cloud Phone Systems Help With Customers:

As IP phones and caller dashboards become more complex, cloud phone systems can provide employees with on-screen call display in addition to information about who’s calling and any notes you may have from previous interactions with the client. This is exceptionally helpful when a phone system is integrated with third party applications like Salesforce or other customer relationship management (CRM) applications. This allows employees to present potential customers or clients with personalized service, thus ensuring a good customer interaction.

Cloud Phone Systems Connect Your Employees:

A hosted phone system also allows employees to contact each other either by clicking or dialing an extension. A majority of call management tools are included with cloud phone service as well, helping to keep employees connected. Additionally, with a cloud phone service employees can access the cloud and their contacts or employee notes from anywhere there is a reliable Internet connection. Plus, by using a unified communications (UC) solution, employees can chat, share files, view presence, and hold digital meetings all thanks to the cloud.

phones connected to the cloud

Cloud Phone Systems Require Minimal Equipment

All you need for a cloud phone system is VoIP-enabled phones and a reliable high-speed Internet connection.

Cloud Phone Systems Only Use Phones, No Other Equipment:

Cloud phone systems do not require expensive phone system equipment to function. This is because cloud phones services allow companies to Bring Your Own Device (BYOD), thus helping to subsidize the costs of connectivity. Plus, since all service is hosted in the cloud and maintained remotely by your service provider, you do not have to pay for service, maintenance, or support. This also means that set up is easy; and if you order or rent any new phones from your provider, these are usually "plug-and-play", where you can be connected and up and running in only a few minutes.

Cloud Phone Systems Need a Good Internet Connection:

With a cloud phone system, your phone connectivity and quality are determined by your Internet connection. So unfortunately, when your Internet goes down, so does you hosted phone system. However, you can use the failover or backup feature from providers in order to ensure no call gets missed even when the power or your Internet goes down. Additionally, if you are concerned about your power going out (and thus disconnecting your phone service), you can also invest in a backup battery pack to help your company stay connected. 

Ensure your Internet connection is a stable one. Check your Internet connection speed with our speed test to make sure your network connection is fast enough to handle a cloud-based system.

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