GoToConnect (formerly Jive) delivers reliable, enterprise-grade telephone systems and services to businesses and government organizations both large and small. With five different pricing tiers to choose from and 35+ productivity features, GoToConnect is a sure bet when it comes to a reliable VoIP provider. GoToConnect also has dependable customer support as well as an online knowledgebase and e-ticket submission for all of your service concerns.
JIVE LIES to you!
S0, I fall for all the Jive hype and decide to switch my VOIP services from a good provider to them. It looked like I would save a few bucks and as a small business they all add up. Get my Jive "quote" and all is good, was going to save a bit. Let me say this first...the Jive support crew is good. They are patient and they get you fixed every time. I will miss them. Customer Service and Billing are a disgrace and ignore common sense. But I finally after months of using them actually looked at my monthly bill and saw it was 40% HIGHER than quoted. WHOOOOAAA. Looked and called them trying to figure it out. I did not add any numbers, features, etc. They clearly told me that I was paying per Phone Line (number).... Well, that was a lie, because when I added a voip phone that I could simply take and plug in elsewhere , etc. they considered that as adding a device, and said that is what I am paying for! I said that they (my same 3 numbers) are the same and it is on the internet so it makes no real difference...I still only have my 3 lines and that is what originally was explained to me. Obviously it doesn't because the phones can be moved to anywhere and plugged in. It is still only 3 numbers that are used.