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Home > All Providers Reviews > Gotoconnect

GoTo Connect Reviews

GoTo Connect (formerly Jive) delivers reliable, enterprise-grade telephone systems and services to businesses and government organizations both large and small. With five different pricing tiers to choose from and 35+ productivity features, GoTo Connect is a sure bet when it comes to a reliable VoIP provider. GoTo Connect also has dependable customer support as well as an online knowledgebase and e-ticket submission for all of your service concerns.

Users Average Rating

Providers Comparison

Note: The graphs above only measure the user ratings displayed over the last five years.

Editorial Review

GoTo Connect offers reliable and enterprise-grade communication technologies (including Hosted VoIP and Unified Communications) to a wide range of businesses and organizations. With a full suite of advanced telephony features and five different pricing tiers to choose from, GoTo Connect has become the VoIP provider of choice both by well-known brands and startups.

Plug and Play Installation

With GoTo Connect, installing a business phone system is easier than imagined. Pre-configured phones are shipped to your business and are ready to be plugged in for use. No hardware setup or complicated installation process is required. For businesses without a dedicated IT staff, this is a huge advantage as it saves them time, money, and effort.

Competitive Pricing

Compared to legacy phone systems and other competing hosted telephony services, GoTo Connect offers more affordable and no-nonsense rates. Their tiered pricing structure works well for SMBs as it lets them take advantage of advanced telephony features at a price point that makes sense.

Write your own review

Happy I Made The Switch

user_review
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)

After switching from $150K Shortel phone system, I had my doubts. I was waiting for a VOIP solution that I could trust and also had a ACD (automatic call distribution). Jive had what I was looking for. I have about 150 phones with multiple call queues. Although VOIP has its issues with dependency on the public Internet, Jive has done a very good job of having automatic backup recovery planning built in. We are very happy with their service and customer support. Everyone is always so helpful. My favorite part is that I am saving thousands of dollars a month in telco charges and maintenance charges from my legacy phone system.

Easy to use. Comes with all the bells and whistles. Others I looked at wanted to nickle and dime me for things such as a phone app. Also includes GotoMeeting Pro. This has come in handy during the pandemic. Much of my staff was able to work from home with little affect to customers that we service.
Typical VOIP related issues when you have bad internet or bad cell signal. We had some employees that had issues but the problems were usually related to their home Internets.
Yes

JIVE LIES to you!

user_review
4
Average: 4 (1 vote)
1
Average: 1 (1 vote)
2
Average: 2 (1 vote)
3
Average: 3 (1 vote)
3
Average: 3 (1 vote)
1
Average: 1 (1 vote)

S0, I fall for all the Jive hype and decide to switch my VOIP services from a good provider to them. It looked like I would save a few bucks and as a small business they all add up. Get my Jive "quote" and all is good, was going to save a bit. Let me say this first...the Jive support crew is good. They are patient and they get you fixed every time. I will miss them. Customer Service and Billing are a disgrace and ignore common sense. But I finally after months of using them actually looked at my monthly bill and saw it was 40% HIGHER than quoted. WHOOOOAAA. Looked and called them trying to figure it out. I did not add any numbers, features, etc. They clearly told me that I was paying per Phone Line (number).... Well, that was a lie, because when I added a voip phone that I could simply take and plug in elsewhere , etc. they considered that as adding a device, and said that is what I am paying for! I said that they (my same 3 numbers) are the same and it is on the internet so it makes no real difference...I still only have my 3 lines and that is what originally was explained to me. Obviously it doesn't because the phones can be moved to anywhere and plugged in. It is still only 3 numbers that are used.

Great Tech support, knowledgeable and patient.
Totally deceptive Sales people and Billing ...... Basically crooks taking advantage. Any phone carriers that want my business, let me know.
No

Love this company

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

I have been using Jive for about 15 months and encountered no problems. When I first started to set up the dial plans I had questions and called customer support. They answering my questions, got me up and running. I referred my son's business and he now uses Jive. My fixed monthly fee is unbelievably low. Other companies wanted per call monthly billing which would be too costly. How could anyone not like this company. I'm beyond pleased. Thanks

Pricing, customer support, reliable.
Which I found this company sooner.
Yes

Terrible - Do NOT Use Jive

user_review
2
Average: 2 (1 vote)
3
Average: 3 (1 vote)
1
Average: 1 (1 vote)
2
Average: 2 (1 vote)
2
Average: 2 (1 vote)
2
Average: 2 (1 vote)

Don't use. 1.They told me that I would not have an auto-payment after our trial. This was addressed in the very beginning and the assured me. Even contacted them days before our trial was up to let them know we wouldn't be signing up.....Drafted anyways. 2. The APP is absolutely terrible. On numerous occasions, I would go to answer the phone and the person on the other line could not hear me. I would have to call them from my personal cell just to do business which defeated the purpose of the software. 3. Customer Service is not reliable. Only got generic responses. I've used Grasshopper in the past and it was MUCH better.

Zilch
See review.
No

Office Manager

user_review
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)

Our phone system improved a lot with Jive. It became more professional. Another thing that we love is that we can connect through our mobile phones. It just logs us out every now then. you need to sign in again and again.

Whenever I call the tech support team, they know their job that's why it's much faster to resolve any issues that we have. Click to connect by jive is cool.
When we ordered another phone, they were not able to provide the lead time as to when the phone will arrive. Also, when adding a new phone, it's more economical on our part if we can do it ourselves instead of hiring a third-party IT consultant. Was hoping that installation is not that complicated.
Yes

Top Notch Customer Service

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

We have been with Jive for 1.5 years and have been very happy. Set up was a breeze, the phones they suggested are easy to use and perfect for what we need. Anytime I have a question or need help with anything, I can always get a hold of someone and an answer quickly. Customer service always follows up as well to make sure everything is running smooth. The portal is very simple to use as well and it's easy to set up my messages for holidays, etc.

Their customer service can't be beat.
We occasionally get static on calls.
Yes

Jive is the Best VOIP Tool I Have Ever Seen

user_review
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

I have been using Jive since November 2018 and I am thoroughly satisfied with this remarkable tool. I have no background in using VOIP (aside from having it set up for me once when deployed to Baghdad, Iraq). But since I became a business owner, I found the entire process easy to accomplish, and when I did require some assistance, Tech Support was immediately available to walk me through (and in some cases do the work for me) whatever issue I faced. The user interface is among the most intuitive I have ever experienced in any application, including other computer programs and phone apps. It has truly been a joy to use and has allowed me to quickly get up and running so that I could concentrate on other aspects of my business. Finally, and perhaps most importantly, this tool has NEVER failed to work, ever. I would eagerly recommend Jive to anyone considering a VOIP implementation!

Easy to use Graphical User Interface extremely helpful Quick, reliable tech support
Might be a tad pricey (but worth it)
Yes

JIVE VOIP review

user_review
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
2
Average: 2 (1 vote)
3
Average: 3 (1 vote)
4
Average: 4 (1 vote)
3
Average: 3 (1 vote)

Biggest frustration is customer service. It takes so long to get in contact with support. Today I waited for 20 minutes to speak to someone and this is pretty good. I dread calling support because it takes 45-90 minutes to get the problem worked out and sometimes they have to call back. I will say if I call after business hours the wait is not very long at all, but we are not open past 4:00 p.m. so this is not very helpful. There have been a few people within JIVE that are very helpful and I wish I could talk to them every time, but they don't work this way as its a call queue. A great feature would be that you would be assigned a team so you get to know them and your team knows the customer resulting in quicker solutions and less waiting. The sound quality and features have all worked great once we got set up. Anymore if something ends up not working right it's always been that we need to do an update and for awhile it seemed like the updates were weekly. We also had some issues with billing that took quite a while to solve and close out an additional account under our name that was added by error.

Features and quality. The phones work.
Long wait times and don't always get your questioned answered.
Yes

Jive VoIP Tops In Service

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

Jive is a great value for the price! It was easy to implement and their customer service always comes through. Any time I have had an issue, it is always resolved in a timely manner. I would highly recommend them if you are looking for a solid VoIP company.

Value, price, reliability, timely, friendly, good follow-up.
I really don't have any. We implemented more than 6 months ago and any issues we've had have been handled very professionally.
Yes

UNBELIEVABLE SERVICE!!!!

user_review
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

I can't believe the good fortune finding Jive for a project that required an outbound call center. Literally - we had less than 7 days before our client was to walk through the door. From beginning to end, Jive was there 24 hours a day! I can't begin to tell you how stressful this whole experience has been with this project, but Jive never skipped a beat. We got 7 phone lines installed in 1 day The phone quality is fantastic (Comcast Business). The options available are vast. They even have a Call Center Portal for those with phone queues. The versatility to switch from phone to cell on the fly is like magic! I can monitor phone calls from anywhere. We have an account with Ring Central and initially called them to get this done through them, but they were too expensive for our budget. When the dust settles, we plan to switch the company's main phone lines to Jive I LOVE JIVE! I have never written such a positive review for a company. They deserve the #1 slot for VOiP SERVICES!!!

24 HOUR SUPPORT
NONE - NOT ONE!
Yes

Pages

GoTo Connect

Orem , UT
United States
2006Year Founded
93%Recommend
278User Reviews

Overall Rating

4.65
4.62
94%
92%
93%
95%
92%

Service Locations

  • United States
  • Canada
VoIP app

The Skinny

GoTo Connect powered by Jive is a communication company that specializes in delivering enterprise-grade Hosted VoIP and Unified Communications to businesses and institutions. Their services are hosted through the GoTo Connect, a reliable and powerful platform that has served the company and its partners time and time again. For businesses, GoTo Connect offers plans that have big features, ranging from call management to remote office and mobility. GoTo Connect also makes it simple for you to set up your system: their phones are shipped to you ready for plug-and-play. No hardware setup is required.

the rub

The Rub

GoTo Connect offers a revolutionary approach to VoIP pricing: a completely flat rate. $19.95/month gets you unlimited local and long distance calling to 48 states along with unlimited auto attendants, extensions, voicemail boxes, call queues, ring groups, conference bridges and conference calling. Included in their plans is also GoTo Connect's award-winning, web-based call-flow editor - one of the best in the industry. (Disclaimer: This is for 50+ users; 1-4 users costs $29.95/month/user; 5-9 users costs $25.95/month/user; 10-24 users costs $23.95/month/user; 25-49 users costs $21.95/month/user). 

bottom line image

Bottom Line

GoTo Connect's business solutions are made to help you increase your profits and motivate your employees. They aim to deliver a phone system to small businesses that is feature-rich and easy to manage. Their features help your employees to connect and collaborate, thus increasing productivity and time-management across the board. Plus, their innovative web portal gives you the ability to make real-time changes to your phone system. GoTo Connect is a great example of a cloud voice platform that combines world-class technology with outstanding service and customizable options.

award image

Awards

GoTo Connect has received the following awards:

  • 2015 Internet Telephony TMC Labs Innovation Award
  • Frost & Sullivan's Entrepreneurial Company of the Year 2014
  • Live United Appreciation Award 2014
  • Awarded Qualified Vendor Status for CALNET 3 in 2014
comment image

Our Two Cents

Let GoTo Connect's incredible amount of five-star reviews speak for themselves. Customers are entirely pleased with the quality phone service in addition to the top-notch customer service.  GoTo Connect’s customer service and support representatives are trained to earn high customer satisfaction ratings, and are accessible via phone, chat, or email. Plus, GoToConnect's customer service reps are also all based in the United States. On top of this, GoTo Connect gives their customers a no-nonsense rate for each of their Business plan tiers, which are fairly priced for what you get. The more users you have, the cheaper your monthly price!

GoTo Connect's business VoIP solutions also come fully-featured, allowing you to collaborate, control, and connect all of your employees. They include basic VoIP features as well as call management features with their service, plus a free softphone for you laptop or mobile device.

If its low cost, simple setup, and big features you are looking for, GoTo Connect is your answer.

Plan Info
Plan Name Jive Small Business Plan Tier 1
Plan Summary Jive's small business plans offer consumers big features that allow them to connect, control, and collaborate. Plus, this plan is available at an affordable price per user.
Key Features
  • Big Features
  • Low Cost
  • Simple Setup
  • Mobility
Notes This plan is available for 1-4 users only. This Plan is available in the following countries :
  • United States
  • Canada
  • Mexico
  • Puerto Rico
  • Plan Pricing & Services1
    Regular Price $29.95
    Promo Price N/A
    Price Disclaimer Price is per month per device.
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 Yes
    Plan Pricing Tiers2
    Month to Month
    (per user)
    • 1 - 4 users (Tier 1) : $29.95 / mo.
    • 5 - 9 users (Tier 2) : $25.95 / mo.
    • 10 -24 users (Tier 3) : $23.95 / mo.
    • 25 - 49 users (Tier 4) : $21.95 / mo.
    • 50 - 100 users (Tier 5) : $19.95 / mo.
    	
    Toll Free
    Setup $0.00
    Monthly $1.75 /mo.
    Included Min. N/A
    Add'l Min. Cost $0.02 /min.
    Faxing
    Setup 0
    Monthly $1.75/mo./line
    Included Pages 0
    Add'l Pages Cost 0
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Optional Features Pricing
    Virtual Fax
    • Incl. 1
    • Setup $0.00
    • Price per Month $1.75
    • Price per User $0.00
    • Price per Min. $0.00
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost N/A
    Long Distance Unlimited
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection No
    Auto Attendant Yes
    Barge Yes
    Business SMS No
    Busy Lamp Field Yes
    Call Analytics Yes
    Call Announce No
    Call Continuity No
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now No
    Call Monitoring Yes
    Call Notifications Yes
    Call Park Yes
    Call Pass No
    Call Queuing Yes
    Call Recording Yes
    Call Return No
    Call Routing Yes
    Call Screening No
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control Yes
    Click-to-call Me Yes
    Click-to-dial Yes
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging No
    Desktop Integration Client Yes
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing No
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response Yes
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial Yes
    Ring Groups Yes
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial Yes
    Switchboard Software No
    Telephone Numbers (DIDs) Yes
    Third Party Softphones Yes
    Unified Inbox Yes
    User Portal Yes
    Video Conferencing Yes
    Virtual Extensions Yes
    Virtual Fax Yes
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper Yes
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name Jive Small Business Plan Tier 2
    Plan Summary Jive's small business plans offer consumers big features that allow them to connect, control, and collaborate. Plus, this plan is available at an affordable price per user.
    Key Features
    • Big Features
    • Low Cost
    • Simple Setup
    • Mobility
    Notes This plan is available for 5-9 users only. This Plan is available in the following countries :
  • United States
  • Canada
  • Mexico
  • Puerto Rico
  • Plan Pricing & Services1
    Regular Price $25.95
    Promo Price N/A
    Price Disclaimer Price is per month per device.
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 Yes
    Plan Pricing Tiers2
    Month to Month
    (per user)
    • 1 - 4 users (Tier 1) : $29.95 / mo.
    • 5 - 9 users (Tier 2) : $25.95 / mo.
    • 10 -24 users (Tier 3) : $23.95 / mo.
    • 25 - 49 users (Tier 4) : $21.95 / mo.
    • 50 - 100 users (Tier 5) : $19.95 / mo.
    	
    Toll Free
    Setup $0.00
    Monthly $1.75 /mo.
    Included Min. N/A
    Add'l Min. Cost $0.02 /min.
    Faxing
    Setup 0
    Monthly $1.75/mo./line
    Included Pages 0
    Add'l Pages Cost 0
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Optional Features Pricing
    Virtual Fax
    • Incl. 1
    • Setup $0.00
    • Price per Month $1.75
    • Price per User $0.00
    • Price per Min. $0.00
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost N/A
    Long Distance Unlimited
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection No
    Auto Attendant Yes
    Barge Yes
    Business SMS No
    Busy Lamp Field Yes
    Call Analytics Yes
    Call Announce No
    Call Continuity No
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now No
    Call Monitoring Yes
    Call Notifications Yes
    Call Park Yes
    Call Pass No
    Call Queuing Yes
    Call Recording Yes
    Call Return No
    Call Routing Yes
    Call Screening No
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control No
    Click-to-call Me Yes
    Click-to-dial Yes
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging No
    Desktop Integration Client Yes
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing No
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response Yes
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial Yes
    Ring Groups Yes
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial Yes
    Switchboard Software No
    Telephone Numbers (DIDs) Yes
    Third Party Softphones Yes
    Unified Inbox Yes
    User Portal Yes
    Video Conferencing Yes
    Virtual Extensions Yes
    Virtual Fax Yes
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper Yes
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name Jive Small Business Tier 3
    Plan Summary Jive's small business plans offer consumers big features that allow them to connect, control, and collaborate. Plus, this plan is available at an affordable price per user.
    Key Features
    • Big Features
    • Low Cost
    • Simple Setup
    • Mobility
    Notes This plan is available for 10-24 users only. This Plan is available in the following countries :
  • United States
  • Canada
  • Mexico
  • Puerto Rico
  • Plan Pricing & Services1
    Regular Price $23.95
    Promo Price N/A
    Price Disclaimer Price is per month per device.
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 Yes
    Plan Pricing Tiers2
    Month to Month
    (per user)
    • 1 - 4 users (Tier 1) : $29.95 / mo.
    • 5 - 9 users (Tier 2) : $25.95 / mo.
    • 10 - 24 users (Tier 3) : $23.95 / mo.
    • 25 - 49 users (Tier 4) : $21.95 / mo.
    • 50 - 100 users (Tier 5) : $19.95 / mo.
    	
    Toll Free
    Setup $0.00
    Monthly $1.75 /mo.
    Included Min. N/A
    Add'l Min. Cost $0.02 /min.
    Faxing
    Setup 0
    Monthly $1.75/mo./line
    Included Pages 0
    Add'l Pages Cost 0
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Optional Features Pricing
    Virtual Fax
    • Incl. 1
    • Setup $0.00
    • Price per Month $1.75
    • Price per User $0.00
    • Price per Min. $0.00
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost N/A
    Long Distance Unlimited
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection No
    Auto Attendant Yes
    Barge Yes
    Business SMS No
    Busy Lamp Field Yes
    Call Analytics Yes
    Call Announce No
    Call Continuity No
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now No
    Call Monitoring Yes
    Call Notifications Yes
    Call Park Yes
    Call Pass No
    Call Queuing Yes
    Call Recording Yes
    Call Return No
    Call Routing Yes
    Call Screening No
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control No
    Click-to-call Me Yes
    Click-to-dial Yes
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging No
    Desktop Integration Client Yes
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing No
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response Yes
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial Yes
    Ring Groups Yes
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial Yes
    Switchboard Software No
    Telephone Numbers (DIDs) Yes
    Third Party Softphones Yes
    Unified Inbox Yes
    User Portal Yes
    Video Conferencing Yes
    Virtual Extensions Yes
    Virtual Fax Yes
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper Yes
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name Jive Small Business Tier 4
    Plan Summary Jive's small business plans offer consumers big features that allow them to connect, control, and collaborate. Plus, this plan is available at an affordable price per user.
    Key Features
    • Big Features
    • Low Cost
    • Simple Setup
    • Mobility
    Notes This plan is available for 25-49 users only. This Plan is available in the following countries :
  • United States
  • Canada
  • Mexico
  • Puerto Rico
  • Plan Pricing & Services1
    Regular Price $21.95
    Promo Price N/A
    Price Disclaimer Price is per month per device.
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 Yes
    Plan Pricing Tiers2
    Month to Month
    (per user)
    • 1 - 4 users (Tier 1) : $29.95 / mo.
    • 5 - 9 users (Tier 2) : $25.95 / mo.
    • 10 - 24 users (Tier 3) : $23.95 / mo.
    • 25 - 49 users (Tier 4) : $21.95 / mo.
    • 50 - 100 users (Tier 5) : $19.95 / mo.
    	
    Toll Free
    Setup $0.00
    Monthly $1.75 /mo.
    Included Min. N/A
    Add'l Min. Cost $0.02 /min.
    Faxing
    Setup 0
    Monthly $1.75/mo./line
    Included Pages 0
    Add'l Pages Cost 0
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Optional Features Pricing
    Virtual Fax
    • Incl. 1
    • Setup $0.00
    • Price per Month $1.75
    • Price per User $0.00
    • Price per Min. $0.00
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost N/A
    Long Distance Unlimited
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection No
    Auto Attendant Yes
    Barge Yes
    Business SMS No
    Busy Lamp Field Yes
    Call Analytics Yes
    Call Announce No
    Call Continuity No
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now No
    Call Monitoring Yes
    Call Notifications Yes
    Call Park Yes
    Call Pass No
    Call Queuing Yes
    Call Recording Yes
    Call Return No
    Call Routing Yes
    Call Screening No
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control No
    Click-to-call Me Yes
    Click-to-dial Yes
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging No
    Desktop Integration Client Yes
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing No
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response Yes
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial Yes
    Ring Groups Yes
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial Yes
    Switchboard Software No
    Telephone Numbers (DIDs) Yes
    Third Party Softphones Yes
    Unified Inbox Yes
    User Portal Yes
    Video Conferencing Yes
    Virtual Extensions Yes
    Virtual Fax Yes
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper Yes
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name Jive Small Business Tier 5
    Plan Summary Jive's small business plans offer consumers big features that allow them to connect, control, and collaborate. Plus, this plan is available at an affordable price per user.
    Key Features
    • Big Features
    • Low Cost
    • Simple Setup
    • Mobility
    Notes This plan is available for 50-100 users only. This Plan is available in the following countries :
  • United States
  • Canada
  • Mexico
  • Puerto Rico
  • Plan Pricing & Services1
    Regular Price $19.95
    Promo Price N/A
    Price Disclaimer Price is per month per device.
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 Yes
    Plan Pricing Tiers2
    Month to Month
    (per user)
    • 1 - 4 users (Tier 1) : $29.95 / mo.
    • 5 - 9 users (Tier 2) : $25.95 / mo.
    • 10 -24 users (Tier 3) : $23.95 / mo.
    • 25 - 49 users (Tier 4) : $21.95 / mo.
    • 50 - 100 users (Tier 5) : $19.95 / mo.
    	
    Toll Free
    Setup $0.00
    Monthly $1.75 /mo.
    Included Min. N/A
    Add'l Min. Cost $0.02 /min.
    Faxing
    Setup 0
    Monthly $1.75/mo./line
    Included Pages 0
    Add'l Pages Cost 0
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Optional Features Pricing
    Virtual Fax
    • Incl. 1
    • Setup $0.00
    • Price per Month $1.75
    • Price per User $0.00
    • Price per Min. $0.00
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost N/A
    Long Distance Unlimited
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection No
    Auto Attendant Yes
    Barge Yes
    Business SMS No
    Busy Lamp Field Yes
    Call Analytics Yes
    Call Announce No
    Call Continuity No
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now No
    Call Monitoring Yes
    Call Notifications Yes
    Call Park Yes
    Call Pass No
    Call Queuing Yes
    Call Recording Yes
    Call Return No
    Call Routing Yes
    Call Screening No
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control No
    Click-to-call Me Yes
    Click-to-dial Yes
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging No
    Desktop Integration Client Yes
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing No
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response Yes
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial Yes
    Ring Groups Yes
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial Yes
    Switchboard Software No
    Telephone Numbers (DIDs) Yes
    Third Party Softphones Yes
    Unified Inbox Yes
    User Portal Yes
    Video Conferencing Yes
    Virtual Extensions Yes
    Virtual Fax Yes
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper Yes
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.

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