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Home > All Providers Reviews > Grasshopper

Grasshopper Reviews

Grasshopper offers a virtual PBX phone system for entrepreneurs looking for an alternative to a traditional phone line. Grasshopper offers the advanced features and capabilities of an expensive business phone line for an entrepreneurs’ budget. It allows your business to sound like a larger, more professional organization every time you recieve a call.

Grasshopper Features

Every Grasshopper plan comes with one toll-free or local number, unlimited extensions, and a slew of standard features. These features include:

  • Call forwarding allows you to route calls from a single phone number to your cell phone
  • Unlimited call handling means you’ll never miss an important call
  • Free conference calling included on all plans
  • Online account management allows you to make changes to your account on the go
  • Voicemail-to-email: transfers voicemails into mp3 files and sends them to your email. It also includes a text transcription of the voicemail
  • Fax-to-email: transfers faxes into PDF files in your email, so you can read them on the go

Grasshopper plans

  • Solo
  • Partner
  • Small Business

Grasshopper Solo

Solo costs $26 per month and includes all standard features and unlimited minutes. Solo includes 1 phone number and 3 extensions.

Grasshopper Partner

Grasshopper’s most popular plan, Partner, will help your small business grow. It includes all standard features, plus unlimited minutes, 3 phone numbers, and 6 extensions. Grasshopper Partners costs $44 per month.

Grasshopper Small Business

Small Business is Grasshopper’s premium plan. It offers all the standard features, plus unlimited minutes, 5 phone numbers, and unlimited extensions.

There is a $25 activation fee for all Grasshopper plans, but is waiving all plans activations fees currently, except the Small Business plan, and any existing toll free or local number can be ported to Grasshopper for an additional $30 fee.

More about Grasshopper

Because Grasshopper is a virtual PBX, it only handles incoming calls. Small businesses will need a traditional phone line to handle forwarded and outgoing calls.

Grasshopper doesn't require a contract and promises a 30 day money back guarantee, allowing small businesses to try the service, risk free. Users that want to cancel  need to submit an online support ticket to Grasshopper to start the cancellation process. Once the ticket is received, Grasshopper will make sure the account is closed within 1 business day. Grasshopper runs without hardware, so businesses avoid large up-front investments, too. (You also don't have to return any equipment.)

Grasshopper’s 24/7 live support can be reached at any time about any technical issues.  You can also manage your account online to deal with any problems.

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Users Average Rating

Providers Comparison

Note: The graphs above only measure the user ratings displayed over the last five years.
Write your own review

Amazing for our small business

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

Grasshopper has been a godsend for our small business. We are just 4 people, and it's an amazing phone system for our needs. Price point can't be beat, and the features and reliability is great.

Integrates with our mobile phones seamlessly. Makes us seem like a larger company than we are. Always works. No downtime.
We haven't ran into any issues yet with Grasshopper.
Yes

Grasshopper works well for us

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

Grasshopper works extremely well for our company of 6 people. It's low cost and has all the features we need. As we have scaled (although still small) it is really easy to add extra seats and get new users up and running fast.

Low-cost, feature-rich, easy to use, quick setup, scales nicely
None yet
Yes

Grasshopper

2003Year Founded
100%Recommend
2User Reviews
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Overall Rating

5
5
100%
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Service Locations

Plan Info
Plan Name Solo
Plan Summary Look professional with a phone system that has extra lines and extensions.
Key Features -
Notes - This Plan is available in the following countries :
  • United States
  • Canada
  • Plan Pricing & Services1
    Regular Price $26.00
    Promo Price N/A
    Price Disclaimer N/A
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD N/A
    Termination Fee Free
    Unlimited Minutes No
    Toll Free3 No
    Faxing No
    	
    Toll Free
    Setup N/A
    Monthly N/A
    Included Min. N/A
    Add'l Min. Cost N/A
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost N/A
    Long Distance
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection No
    Auto Attendant No
    Barge No
    Business SMS No
    Busy Lamp Field No
    Call Analytics No
    Call Announce No
    Call Continuity No
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports No
    Call Me Now No
    Call Monitoring No
    Call Notifications No
    Call Park No
    Call Pass No
    Call Queuing No
    Call Recording No
    Call Return No
    Call Routing No
    Call Screening No
    Call Transfer Yes
    Call Waiting No
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control Yes
    Click-to-call Me No
    Click-to-dial No
    Conference Bridge No
    Conference Calling No
    Custom Greetings No
    Custom Tagging No
    Desktop Integration Client No
    Dial-by-Name Directory No
    Directory Assistance (411) No
    Do Not Disturb No
    E911 Yes
    Fax to Email No
    Find Me/Follow Me No
    Group Paging No
    HD Video Conferencing No
    HD Voice Yes
    Hunt Groups No
    Interactive Voice Response No
    Local Number Portability No
    Mobile App No
    Mobile/Desktop Sync No
    Music on Hold No
    Redial No
    Ring Groups No
    Selective Call Acceptance No
    Selective Call Rejection No
    Shared Call Appearance No
    Simultaneous Ring No
    Softphone No
    Speed Dial Yes
    Switchboard Software No
    Telephone Numbers (DIDs) No
    Third Party Softphones No
    Unified Inbox No
    User Portal No
    Video Conferencing No
    Virtual Extensions No
    Virtual Fax No
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper No
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.

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