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Vonage Business vs OnSIP

Compare Vonage Business vs OnSIP. Find out whether Vonage Business or OnSIP is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Vonage Business and OnSIP and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 63 Reviews
  • 53 Reviews
4.45
4.7

Overview:

Vonage Business is one of the largest providers of VoIP services to the SMB market. The company offers customizable and feature-rich business VoIP plans, as well as a range of VoIP phones and routers that address the specific needs of small to...

Previously known as Junction Networks, OnSIP provides real-time communication services to over 45,000 businesses. OnSIP takes away the high fees, inflexibility, and burden associated with owning a traditional phone system and delivers solutions...

Provider Info

  • Website: vonage.com
  • Headquater Country: United States
  • Founder Year: 2003
  • Website: onsip.com
  • Headquater Country: United States
  • Founder Year: 2005

Plans Available*

  • Vonage Business Build Your Own Plan - $19.99
  • Vonage Call Center - N/A
  • Vonage SIP - N/A
  • OnSIP Pay As You Go Plan - $49.95
  • OnSIP Per Seat Metered Plan - $8.95
  • OnSIP Unlimited Plan - $15.00

Users Average Rating

Recent User Reviews

When we first switched to voip around 2 years ago, Vonage was the name we all knew. We got set up really quickly and since then, haven't had any headaches at all. Our extensions all work and we haven't had any down time. Vonage business voip works for us.

ksullivan August 29th, 2018

Prior to joining Vonage Cloud VOIP phone service I verified with Vonage that my IP 501 Polycom phone would work with their system. Vonage assured me it was a phone that would easily work on their system. I also confirmed with Vonage the following price breakdown: $24.99 Service and $10.00 per month for a phone number fee. Price with tax was supposed to be $42.xx. I found out they charged $54.xx on my card. No explanation available from Vonage to why the difference. As for my phone I was told to call tech support to have it programmed. I called and the tech person was clueless to how to set up this particular phone. He told me to call back and talk to another tech the next day. I called and the next tech tried to figure it out, but no luck. I went through 5 tech people who at the end of the day told me to buy a new phone. So I tried to contact Vonage to cancel the service since the phone they told me would work, didn't actually work with their system. I literally had the service for one day. I requested cancellation and it took 4 business days for Vonage to return my request. They told me they would happily cancel my service, but I am not getting a refund. They flat out don't give refunds I was told by the "Account Management Team". So I never had a phone hooked up to their service, was over charged, didn't get a refund and the features discussed were dishonest. The services I was told I would have for free, are actually additional payment services. Not Free. WORST 4 DAY EXPERIENCE WITH A COMPANY. STAY AWAY FROM THIS COMPANY AND LOOK OUT FOR HIDDEN CHARGES.

[email protected] September 14th, 2017

Onsip customer service has been amazing... i have run into many issues related to Polycom Phone config and everytime Customer Service Team at Onsip has been great help.. Keep up the good work...

Paras August 2nd, 2018

I have my own I.T. consulting business and recommend vendors to my clients. I have worked with a number of VOIP providers and have been disappointed with most of them. OnSIP is not one of those. They have been great providing very good quality service. We have them in number of businesses and not one has ever complained about service. They have a number of pricing options but it is the unlimited options that are most common. In that space, OnSIP is a little on the lower side but not the cheapest out there. However they are a very good value when you consider features and reliability. I have compared them all. What I like most about OnSIP and what makes them my preferred provider is the support. It is just awesome. The other company we like is Jive communications who is not listed on this site but they are also very good. They are the only two companies that I put my companies reputation on.

seanwestgate August 1st, 2018
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

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