net2phone is a software and services company that offers cloud-based phone systems and business VoIP service. net2phone solutions come with a full suite of high-quality, low-cost VoIP solutions for business, enterprise, and mobile use. The company services customers in over 160 countries worldwide, bringing cost savings and plug-and-play install to customers who are seeking a better communication system.
I want to thank John and the entire crew, you guys really came through for us, truly appreciate your experience and willingness to help!! Many years of great work together await!
Jimmy did a fabulous job, thank you for all of your time , efforts and patience!!! I recommend these guys.
Worked with Dantley, was awesome, very knowledgeable and helpful. I recommend these guys. I was particularly impressed with the timing and responsibility, great.
David did an excellent job pulling this all together. He patiently worked with me personally until everything was set up. He was absolutely awesome.
Alexander Rodriguez did a wonderful job on setting our new phones & was extremely helpful!!! They seem like they genuinely care about their customers and that is so important!
Good price, easy transition, phones were good quality (Polycom), BUT - if anything goes wrong, good luck getting support. Often they're not available, very rarely will they call back, and not customer service "friendly." They just don't get it. I point this out to them and they act like they don't realize they aren't making customers happy - and don't care! I wish I could say there's another VOIP service out there that is markedly better, but I have not seen them as of yet.
thank you for all that extra help with our transition to net2phone, appreciate your time and service!
Was a pretty good overall experience switching over to Net2Phone. It was for our office, so obviously we needed a smooth transition. The initial switch over was done very quickly, and the phone and fax services were both working virtually instantly. I liked their coordination and reliability, I was worried, but went through without any issues. Highly recommend.
I used their fax service for the last 3 years. They took their time explaining the whole process for our business. Customer service was able to assist me and resolve all solutions. So far, I've had a pleasant time working with them.
Nothing but Absolute headaches after switching over to Net2Phone. Initial
switch over was not done properly and the office was without phone service
for over eight hours. Took additional day to get the FAX service working,
switchover was totally uncoordinated and customers were getting 'call can not
be completed' message when dialing the office number. Outages and lack of
service is almost a weekly occurrence and reliability is deplorable. Phones
constantly have to be rebooted to make them work and a request to have the
proper time and date set on the phones has been ongoing for over three
months.
Established in 1990, net2phone was and still is a VoIP pioneer. net2phone offers both Hosted PBX and SIP Trunking solutions. We have a solution to deliver quality voice and considerable cost savings that will fit the needs of any size business or infrastructure. Our unlimited plans offer domestic and international calling to 23 countries – all included for one low monthly price.Below is a selection of net2phone VoIP offerings:
Hosted PBX
Business plan description: Unlimited domestic and international calling to 23 countries for $19.99/seat
Three key features:
All basic info:
net2phone Hosted PBX is a cloud phone solution which can replace legacy phone systems or on-premise PBXs, offering considerable cost savings without the need for expensive and bulky equipment. All of the features and functions of the phone service are completely hosted by net2phone.
SIP Trunking
SIP plan description: Unlimited SIP Trunking for $14.99/channel or simple and easy pay-as-you-go pricing
Three key features:
All basic info:
net2phone SIP Trunking benefits businesses and enterprises who have an on-premise IP-PBX or VoIP supported gateway and are looking to save money on communication and infrastructure costs. By using the existing IP connection, you can merge your data and voice onto one network and save big!
Contact Center VoIP
Business plan description: Aggressive rates on A-Z destinations with simple and easy pay-as-you-go pricing
Three key features:
All basic info:
net2phone’s Contact Center VoIP Solution enables contact centers to take advantage of the operational savings from using VoIP along with the ability to use unlimited channels and scale capacity on a usage-based level – meaning you only pay for the calls you make. Contact center managers can easily manage multiple contact centers and agents with net2phone’s real-time reporting and automated daily CDR reports.
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