Speech analytics is a relatively new frontier in the contact center technology market--but one that is quickly growing and gaining popularity. With speech analytics, contact centers get the ability...
ClarityTel vs RingCentral
Compare ClarityTel vs RingCentral. Find out whether ClarityTel or RingCentral is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of ClarityTel and RingCentral and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 2 Reviews
- 130 Reviews
ClarityTel provides top-of-the-line voice and fax solutions for business, as well as a comprehensive suite of advanced business communication solutions, such as SIP trunking, live answering service, call recording module, and more. Since 2003,...
RingCentral delivers top-of-the-line cloud-based phone systems and solutions for businesses. Trusted by more than 300,000 businesses worldwide (including recognized brands such as BMW, Twitter, and Guess) RingCentral is committed to eliminating...
- Business VoIP - $19.99
- ClarityTel Auto Attendant - $9.99
- Hosted PBX Seat - $19.99
- Metered SIP Trunk - $9.99
- Unlimited SIP Trunk - $19.99
- Basic - $99.99
- RingCentral Enterprise - $44.99
- RingCentral Premium - $34.99
- RingCentral Standard - $24.99
Users Average Rating
Recent User Reviews
I transferred approximately 20 accounts to ClarityTel. The process took several months, mainly because the telephone company I transferred from was very uncooperative. Throughout the transition, Derrick stayed on the case and remained completely responsive to my needs and the needs of my customers . This included after hours and weekend attention when necessary. In any introduction of a new technology to customers who are used to doing things a certain way, you're going to have questions and perhaps some misunderstandings. I've got to say that with the intense focus on this block of customers, service disruptions were kept to an absolute minimum. Several years have now passed since the cut over to ClarityTel. As proof of the usefulness of the software along with it's ease of use and functionality I am happy to report that practically all of the customers involved have remained on the service. ClarityTel offers a great service at a very fair price. I am very pleased that I chose to place my customers on their platform. Their systems are highly capable and extremely reliable. I couldn't ask for more.
We switched to ClarityTel after our then-provider went out of business. We're a call center in Buffalo, NY, with 50+ users and so far so good. The price is really one of the best we've seen in our years using different VoIP systems, and we have not yet experienced any drawbacks (it's been 4 months). I would recommend ClarityTel thus far.
I love that RingCentral is constantly upgrading its apps to make the service more useful and reliable. We've used RingCentral for five years now, and have been very happy with the price, service and overall experience. On the few times I've had an issue or needed help with an implementation, the support has been excellent. I have recommended RingCentral to others.
My business partner wanted to go with this service. I have my reservations, yet since my partner was excited we gave it ago. I was trying to change our credit card for billing. It took five calls to get an actual human. She was nice. She tried to help. Loading in three different credit cards because the system kept telling her our address was wrong. It wasn't until on the third credit card that was to a completely different business, address, and bank that she realized that it was not the cards but the system. At the same time, I get an email that they charged the first card which as the one they said we needed to change. I really feel for those who work there, what a damn nightmare to work in such an inefficient place.