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ITP vs VoIPo
Compare ITP vs VoIPo. Find out whether ITP or VoIPo is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of ITP and VoIPo and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 81 Reviews
- 40 Reviews
ITP provides reliable residential VoIP solutions to customers seeking affordable plans. Offering feature-rich service plans with strong customer support, ITP has carved its name as one of the leading home VoIP providers. Individuals and families...
Branded as “The Likable Phone Company,” VoIPo offers affordable home phone solutions to customers in the United States. The company was created by Hostgator, a popular web hosting company, in 2006. Dedicated to delivering a reliable and...
- ITP Basic Residential Plan - $18.99
- ITP Global Residential Plan - $48.99
- ITP Home Office Plan - $49.99
- ITP Premium Residential Plan - $8.32
- VoIPo Residential/Small Business VoIP Plan - $6.21
Users Average Rating
Recent User Reviews
You would assume what you read in the advertisement would be accurate and the pricing would be what the tell you it will be. What they don't say is that you cant get a hold of them, and they will not call back, and most of all there is no way to cancel without talking to someone - which is imposible because no one calls back or answers the phone. Short of stealing or robbery - which is illegal - this company is not the one you want to start a business relationship with. Listen to me ==== Realize this process is for you to see, hear and be witness to the lack of integrity and the natural way the ITP VOIP firm will in fact take your money, steal from your account and not even respond to your calls. But wait here is the reason why you can't do business with this firm: THE ARE NOT LISTED ANYWHERE. They are based in New York with no address, no way to speak to a supervisor, no one calls back. You can't cancel unless you close your bank account. And then they want to you send back the equipment you paid for and they will charge your credit card if you don't send it back by a certain date. These are not serious folks my friend. They kept on charging me for 5 months until I got a hold of a supervisor after Verizon requested with me on the phone to cancel the account. Five months later ITP was still charging my account. When I finally got a hold of a live person they never refunded my account. DON'T USE ITP VoIP for any type of business they are not a real company. Don't take a chance. There is no positive experience on the internet about this firm that is real. NONE. Don't use ITP Vo IP
I used ITP services for many times. The customer service is not as good as before. I ported my number out to other provider a week ago. However, they offered me discounted price and suggested that i should port number back to ITP. Funny thing is later .... they said they couldn't port my number back cause the number is no longer active. (its 100% lies) . I switched my service to other provider a week before and the service was and is active. Also, i realized later that They charged me a year preminum and would not refunded to me a penny. (69.00) Never explained to me about non refundable policy. I think it was intentional i shouldn't listen to the person on the phone. Please look for other similar reviews below. I rather pay a little more and get professional reliable customer services. Beware~~~~
System was down again.( I took their Customer service rep (his name is Ray) 20 minutes on the phone to admit there is a major outage. Ray had no idea how long it will take to fix. When asked to talk to a supervisor he told me nobody is available I'm going to look for a different company. Every time they need to adjust their server and they don't test - they ask me to have friends that use different provider to test
If all you want are headaches, then this company will deliver that. VOIPO does not care about customer service. The customer service agents are rude and will lie to you, just to get you off the phone. They will always state that the problem is yours and then fix the problem later on, doing the work on their end. I have read that Timothy Dick (the owner), cares about the customers, but this is not reflected at all in the attitude of the customer service department. Not so surprisingly, the price that they advertise is not the price that you will pay. The absolute minimum with a 2 year contract, paying the whole amount in advance, is $7.71/ month. They also do not have the same high rating among they reviews as the other companies which actually charge less per month. It also appears that being honest with customers is not very important. If you do get their service and need to transfer to another company, be aware of the problems and difficulty your will have. VOIPO has kept customer phone numbers and forced the customer to pay for another month before they were willing to transfer the number. The claim it is part of their fine print.