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ITP vs VoIPo
Compare ITP vs VoIPo. Find out whether ITP or VoIPo is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of ITP and VoIPo and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 81 Reviews
- 42 Reviews
ITP provides reliable residential VoIP solutions to customers seeking affordable plans. Offering feature-rich service plans with strong customer support, ITP has carved its name as one of the leading home VoIP providers. Individuals and families...
Branded as “The Likable Phone Company,” VoIPo offers affordable home phone solutions to customers in the United States. The company was created by Hostgator, a popular web hosting company, in 2006. Dedicated to delivering a reliable and...
- ITP Basic Residential Plan - $18.99
- ITP Global Residential Plan - $48.99
- ITP Home Office Plan - $49.99
- ITP Premium Residential Plan - $8.32
- VoIPo Residential/Small Business VoIP Plan - $6.21
Users Average Rating
Recent User Reviews
You would assume what you read in the advertisement would be accurate and the pricing would be what the tell you it will be. What they don't say is that you cant get a hold of them, and they will not call back, and most of all there is no way to cancel without talking to someone - which is imposible because no one calls back or answers the phone. Short of stealing or robbery - which is illegal - this company is not the one you want to start a business relationship with. Listen to me ==== Realize this process is for you to see, hear and be witness to the lack of integrity and the natural way the ITP VOIP firm will in fact take your money, steal from your account and not even respond to your calls. But wait here is the reason why you can't do business with this firm: THE ARE NOT LISTED ANYWHERE. They are based in New York with no address, no way to speak to a supervisor, no one calls back. You can't cancel unless you close your bank account. And then they want to you send back the equipment you paid for and they will charge your credit card if you don't send it back by a certain date. These are not serious folks my friend. They kept on charging me for 5 months until I got a hold of a supervisor after Verizon requested with me on the phone to cancel the account. Five months later ITP was still charging my account. When I finally got a hold of a live person they never refunded my account. DON'T USE ITP VoIP for any type of business they are not a real company. Don't take a chance. There is no positive experience on the internet about this firm that is real. NONE. Don't use ITP Vo IP
I used ITP services for many times. The customer service is not as good as before. I ported my number out to other provider a week ago. However, they offered me discounted price and suggested that i should port number back to ITP. Funny thing is later .... they said they couldn't port my number back cause the number is no longer active. (its 100% lies) . I switched my service to other provider a week before and the service was and is active. Also, i realized later that They charged me a year preminum and would not refunded to me a penny. (69.00) Never explained to me about non refundable policy. I think it was intentional i shouldn't listen to the person on the phone. Please look for other similar reviews below. I rather pay a little more and get professional reliable customer services. Beware~~~~
I was with Vonage Residential (another VOIP provider) for several years and loved the sound quality and features that came with the service, but the price increased every year. Vonage was becoming as expensive as an AT&T landline. I saw an advertisement for VoIPo promising all these features for a low price - I was very skeptical. I decided to give them a try. I started the transition to VoIPo by sending a signed request to my old service provider (Vonage) for the release of my phone number a month in advance. I had no idea these phone companies required so much time to release a telephone number these days. Once the number was verified and released VoIPo quickly setup the number on their servers. Configuring the VOIP adapter on my end was relatively painless. Once everything was setup I noticed the voice quality with VoIPo was not bad, but not as good as the outstanding voice quality of Vonage. Considering the money I am saving that is a compromise I will make any day. About a month after the transition the voicemail out for over a week. I was not a happy camper. It took a lot of communication with the help desk over several days before issue was finally resolved. One of the more knowledgeable technicians went through all my settings and got things running smoothly. The voice quality seems a little better too. I have been with VoIPo for about a year and half while using Comcast as my ISP. I have not had any issues since the voicemail failure over a year ago. I am pleased with the current level of service and totally delighted with the price. Yes, I have recommended VoIPo to my friends and relatives. I have taken advantage of their 2 year extension sale.
I have now been with them for two years and while they had their issues at the beginning, you simply cannot beat the price for the number of features you get. Ooma and Vonage are no comparison. The support gave me an attitude about using my own VOIP phone that they "do not support" but still gave me the necessary settings to allow my unit to be used with their system. You have to know what and how to use the control panel if you want a successful phone system. Plugging it in and walking away isn't the way to approach this service at all. I thought I would be smart and switch to the Ooma business and I quickly found out that the VOIPO had so many more features available and that if you wanted anything done at Ooma you had to use their equipment that you needed to purchase from them. I immediately switched back and VOIPO gave me no attitude about my F-up. Lesson Learned ---- Good Service!!