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Lingo vs VoIPo
Compare Lingo vs VoIPo. Find out whether Lingo or VoIPo is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Lingo and VoIPo and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 53 Reviews
- 44 Reviews
Lingo is a residential VoIP provider that offers home phone plans for nationwide and international calling. Lingo plans come with a number of included features, free calling to other Lingo subscribers, and even the option to keep your existing...
Branded as “The Likable Phone Company,” VoIPo offers affordable home phone solutions to customers in the United States. The company was created by Hostgator, a popular web hosting company, in 2006. Dedicated to delivering a reliable and...
- Lingo Unlimited - $14.95
- VoIPo Residential/Small Business VoIP Plan - $6.21
Users Average Rating
Recent User Reviews
Someone else commented that they just don't care. This is true. It's a shame that it's true for even one more person, let alone all those who won't bother to write about it. Not everybody will call them about it either because it takes too long and is too much trouble, as noted. I have decided, yesterday, to switch and leave this unconscionably poor service behind, after maybe 12 years. I'm concerned about my blood pressure after being on the phone with them every single day this week -- about two technical problems as yet unsolved and no communication about. I don't understand how they will keep customers after they royally botched this transition with Impact Telecom, and it's now August 2019, months after things should be going so well that it's unnoticeable. Worst conversion/integration of companies and technologies that I have personally experienced in 40 years. They have failed in the areas of communication, reliability, empathy, response time, being solution-oriented, allowing escalation of complaints, response from escalation, customer experience, true customer care, and competence. I would go on to describe my actual issues but it is not worth my time anymore. Just know that if you need to talk with them about anything you will be sorely disappointed in the technical service and customer service experience with the employees who are imprisoned by "our procedure." This is a warning and for the trouble and loss they've caused me I hope many will read this and not only avoid them but cancel service with them. They don't deserve to be paid for the poor business practices they represent. Call for yourself and see what I mean. The only reason I went about "1" in my rating on price is that they have compared favorably with what they claim to do for you. I truly wanted to make my "1" ratings zeroes but the only option there would have been to leave them all blank.
Most horrible customer service and they simply don't care how many consumers are upset . We were with Priimus telecommunications for 15 yrs no issues but since Birch and now Lingo took over its became a nightmare.My international service stopped working and I called 10 times for last 5 days and no one to talk to .. Hold time range from 25- to 75 minutes and then the rep doesn't know what you are referring to so they transfer you again yet to another incompetent customer service rep who again simply doesn't know why there is an issue with long distance calls for 5 days . I asked to talk to supervisor, no luck so I canceled he service!! The cheap cost is not worth it .Bad customer service , horrible communication and lame service all around Goodbye Lingo never again .!!!
I was a VOIPO customer from 2011 to 2019. After I sent an email to discontinue future service, and they acknowledged it, they still tried to charge my credit card for future service anyway a few days later. They also are claiming that they want me to pay $49.99 for an 8 year $25 router when new or return it, but it died years ago and I switched to my own replacement (Obihai) router. They did not request the return of the router ~3 years ago when I let them know it failed, but now want me to pay double the brand new price on a discontinued, un-pro-rated and horrible router. I had lots of problems before I switched to my own.
They disconnected my service even though I prepaid for 2 more months. They sent me email saying I requested to disconnect service, which is not true. I cannot even contact them since they deleted my account and the only way to contact them is by logging on your account on their website. Ridiculous. If you want to have horrible experience - try VOIPO.