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Lingo vs VoIPo
Compare Lingo vs VoIPo. Find out whether Lingo or VoIPo is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Lingo and VoIPo and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 54 Reviews
- 46 Reviews
Lingo is a residential VoIP provider that offers home phone plans for nationwide and international calling. Lingo plans come with a number of included features, free calling to other Lingo subscribers, and even the option to keep your existing...
Branded as “The Likable Phone Company,” VoIPo offers affordable home phone solutions to customers in the United States. The company was created by Hostgator, a popular web hosting company, in 2006. Dedicated to delivering a reliable and...
- Lingo Unlimited - $14.95
- VoIPo Residential/Small Business VoIP Plan - $6.21
Users Average Rating
Recent User Reviews
I was a Happy LINGO customer for 10+ Years. I was Happy because I only had to call customer service 1 time in that span and they sent me new equipment and everything was back on line quickly! I have spoken with no less than 10 people at IMPACT-LINGO in the last 2 months and I honestly feel bad for the employees who work there. Instead of getting to the bottom of my problems ... I got canned responses and no solutions. I have had no less than 2 different Trouble Id's and they have sent me 2 different pieces of equipment. The second time they even lied about shipping the equipment. I have spoken with Sarah, Sierra, Sarah, Sierra, Brooklyn, Jeane, Asha, Kari, Autumn, Cody, and Vanessa R (Supervisor) If you see this post ... I recommend you start looking for another job because the LEFT HAND isn't talking to the RIGHT HAND!! This is BY FAR the WORST customer service incident I have ever had!! Two months of back and forth and finally today I am told that the current equipment purchased by Impact isn't compatible with the Time Warner Cable equipment I am using. ????? I honestly quit. IMPACT ... YOU KILLED my customer LOYALTY to LINGO!!! Good Riddens! Dennis 928-941-1911
Someone else commented that they just don't care. This is true. It's a shame that it's true for even one more person, let alone all those who won't bother to write about it. Not everybody will call them about it either because it takes too long and is too much trouble, as noted. I have decided, yesterday, to switch and leave this unconscionably poor service behind, after maybe 12 years. I'm concerned about my blood pressure after being on the phone with them every single day this week -- about two technical problems as yet unsolved and no communication about. I don't understand how they will keep customers after they royally botched this transition with Impact Telecom, and it's now August 2019, months after things should be going so well that it's unnoticeable. Worst conversion/integration of companies and technologies that I have personally experienced in 40 years. They have failed in the areas of communication, reliability, empathy, response time, being solution-oriented, allowing escalation of complaints, response from escalation, customer experience, true customer care, and competence. I would go on to describe my actual issues but it is not worth my time anymore. Just know that if you need to talk with them about anything you will be sorely disappointed in the technical service and customer service experience with the employees who are imprisoned by "our procedure." This is a warning and for the trouble and loss they've caused me I hope many will read this and not only avoid them but cancel service with them. They don't deserve to be paid for the poor business practices they represent. Call for yourself and see what I mean. The only reason I went about "1" in my rating on price is that they have compared favorably with what they claim to do for you. I truly wanted to make my "1" ratings zeroes but the only option there would have been to leave them all blank.
We made the worst business decision and moved our service to VOIPO. They are very unreliable. They have too many problems that I do not believe they know how to solve. We have lost so much business without knowing because customers can not reach us. When their server goes down, which happens very often, their customer support number and their live chat goes down so, you can not reach them. We are moving our service away ASAP. I wish I can sue them for the amount of business we lost.
I was a VOIPO customer from 2011 to 2019. After I sent an email to discontinue future service, and they acknowledged it, they still tried to charge my credit card for future service anyway a few days later. They also are claiming that they want me to pay $49.99 for an 8 year $25 router when new or return it, but it died years ago and I switched to my own replacement (Obihai) router. They did not request the return of the router ~3 years ago when I let them know it failed, but now want me to pay double the brand new price on a discontinued, un-pro-rated and horrible router. I had lots of problems before I switched to my own.