Organizations seeking new approaches and solutions to grow their businesses and enhance employee experiences while cutting costs and delivering value to their customers should engage in collaborative...
TelTub vs Mitel MiCloud Business
Compare TelTub vs Mitel MiCloud Business. Find out whether TelTub or Mitel MiCloud Business is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of TelTub and Mitel MiCloud Business and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 10 Reviews
- 24 Reviews
TelTub could change everything.
Based on Google Voice (Google's VoIP service that allows free calls to any number in the United States and Canada), TelTub has moved Google Voice off the computer and to your phone.
And they've done...
Serving more than 60 million users in over 100 countries around the world, Mitel is an industry leader in providing business communication solutions. They offer business phone systems, mobile services, collaboration applications, and contact...
- Headquater Country:
- Founder Year: 2010
- Website: mitel.com
- Headquater Country: Canada
- Founder Year: 2001
- MiCloud Office Elite - $29.99
- MiCloud Office Essentials - $19.99
- MiCloud Office Premium - $24.99
- Mitel MiCloud Business Advanced - $20.00
- Mitel MiCloud Business Extension Only - $12.50
- Mitel MiCloud Business Extension Only with Voicemail - $15.00
- Mitel MiCloud Business Lite - $17.50
Users Average Rating
Recent User Reviews
Had a conversation with customer service in trying to set it up for the first time. Quick and professional! I am a new customer, using the ghome services. so far the quality seems great!!
The service works great (without even considering the low price which is a bonus). It's easy to register and they allow you to bring your adapter BUT DON'T. Only do it if you know how to configure a SIP ATA. They will give you the username/password to configure your adapter but there are other settings that they don't mention like nat settings etc. So, if you don't know what you are doing just buy the thing from them. It's not worth saving $20 to configure it yourself. I have tried multiple adapters like the Linksys PAP2 and even my Asterisk box. It works with all of them given you know how to set it up. However, I decided to try their own adapter too just because!!! It's a Grandstream HT 286 box (but one of my friend got a Linksys 1001 so I guess they work with different vendors). It was $50 to get it from them which is not far from eBay. (You can probably get one from eBay for 25-30 but you have to know what you are doing The voice quality is very good and I have never had a disconnection. They also have an indicator (a gray/green light) on their website that shows if your device is online. Google transcribe your voicemails and set it to your email. This is pretty good as you are able to read your voicemails (as oppose to listening to them). Their features beat the hell out of vonage or phone.com(well to be fair they are using Google's features. Vonage and other guys can't compete with Google in their dreams).
Since the beginning of 2018 Mitel has decided to outsource there customer service. Service has dramatically deteriorated. It used to be quite good. You cannot get a rapid response to serious issues that are impacting service. When you do get a response, the tech is incompetent. You can end up waiting for a week or more while the problem is supposedly being addressed, and then find out it was not resolved due to incompetence. We have been forced to cancel our contract as a result, as this is a business critical function.
This is in regard to some of the posts I have read here. We installed a Mitel Hosted service and have received excellent support and call quality. I have a bit of data background and really understand what it takes to make this hosted thing work which is...INFRASTRUCTURE. Not only the cat5/6 cable and terminations done properly but the Power over Ethernet switches need to be configured/managed by someone familiar with voice priority. Another big issue is that many Internet providers configure their cable modems with SIP ALG turned on which is a no no regarding the Mitel product. Mitel is not SIP and that feature causes a lot of issues. Another provider mistake is the fact they they quite often have the internal Firewall turned on in the cable modem...another feature that causes problems. Probably the biggest factor of all is the provider or person that sold you the service..if you ask me it should always be from a Mitel Dealer/Partner... that is someone that understands the product, how it works and how to make you happy. We deal with the Mitel Partner on any issue that arises and always receive great support. You have the option of calling Mitel directly but just like any other large organization you have to deal with "HOLD TIME" Anyone can purchase a hosted product on line but i highly discourage that. Utilize someone that really has a background in servicing that type of product (Mitel or any other) and is willing to commit the time and resources necessary to get you through this not so easy transition.