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TeleBlend vs Mitel MiCloud Business
Compare TeleBlend vs Mitel MiCloud Business. Find out whether TeleBlend or Mitel MiCloud Business is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of TeleBlend and Mitel MiCloud Business and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 37 Reviews
- 24 Reviews
TeleBlend is a residential VoIP phone service provider that provides broadband phone coverage in 85% of the United States. As a company, TeleBlend strives to deliver full-featured, low-cost, and plug-and-play service...
Serving more than 60 million users in over 100 countries around the world, Mitel is an industry leader in providing business communication solutions. They offer business phone systems, mobile services, collaboration applications, and contact...
- MiCloud Office Elite - $29.99
- MiCloud Office Essentials - $19.99
- MiCloud Office Premium - $24.99
- Mitel MiCloud Business Advanced - $20.00
- Mitel MiCloud Business Extension Only - $12.50
- Mitel MiCloud Business Extension Only with Voicemail - $15.00
- Mitel MiCloud Business Lite - $17.50
Users Average Rating
Recent User Reviews
Was an old Sunrocket customer until the changeover to Teleblend years ago. Since then they have changed their hardware/software several times, each time getting worse than the last. Currently the last change, sometime in July of 2018, features of call blocking, forwarding, caller ID, and more have become non existent. They have no phone service of their own for support or service. Everything is done by email. Looking into reporting to PUC and any other agency if they try to prevent me from porting my number to another service. Their cost is also no longer competitive. $27ish yet advertised for $15.99. Absolutely unacceptable!!! In the beginning I was only loyal since Sunrocket was awesome. Lesson learned...
I transferred from Sunrocket to Teleblend many years ago. Since then their Price has gone Up and Up and Service and Quality have gone Down and Down. There is NO phone that will get you to their offices... everything is by email IF they even respond! Their website just got changed and now Call Fowarding is almost impossible to use, Call Blocking is gone,, and ALL MY CONTACTS HAVE BEEN LOST!! AND Now (2 times) I have tried to take my number from them to another company and they WILL NOT RELEASE MY PHONE NUMBER FOR PORTING.!!! This happened in 2015 (with basic talk VOIP) and now again in 2018 with Comcast/xfinity mobile. I have filed a complaint with the FCC. Do NOT sign up with Teleblend,,, and whatever you do... don't sign up with a number you want to keep!! They are the WORST PHONE COMPANY ON THE PLANET!! Mike in Rockford Illinois
Since the beginning of 2018 Mitel has decided to outsource there customer service. Service has dramatically deteriorated. It used to be quite good. You cannot get a rapid response to serious issues that are impacting service. When you do get a response, the tech is incompetent. You can end up waiting for a week or more while the problem is supposedly being addressed, and then find out it was not resolved due to incompetence. We have been forced to cancel our contract as a result, as this is a business critical function.
This is in regard to some of the posts I have read here. We installed a Mitel Hosted service and have received excellent support and call quality. I have a bit of data background and really understand what it takes to make this hosted thing work which is...INFRASTRUCTURE. Not only the cat5/6 cable and terminations done properly but the Power over Ethernet switches need to be configured/managed by someone familiar with voice priority. Another big issue is that many Internet providers configure their cable modems with SIP ALG turned on which is a no no regarding the Mitel product. Mitel is not SIP and that feature causes a lot of issues. Another provider mistake is the fact they they quite often have the internal Firewall turned on in the cable modem...another feature that causes problems. Probably the biggest factor of all is the provider or person that sold you the service..if you ask me it should always be from a Mitel Dealer/Partner... that is someone that understands the product, how it works and how to make you happy. We deal with the Mitel Partner on any issue that arises and always receive great support. You have the option of calling Mitel directly but just like any other large organization you have to deal with "HOLD TIME" Anyone can purchase a hosted product on line but i highly discourage that. Utilize someone that really has a background in servicing that type of product (Mitel or any other) and is willing to commit the time and resources necessary to get you through this not so easy transition.