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Sunrocket vs ShoreTel Sky

Compare Sunrocket vs ShoreTel Sky. Find out whether Sunrocket or ShoreTel Sky is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Sunrocket and ShoreTel Sky and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 1 Reviews
  • 36 Reviews
4.6
4.4

Overview:

Sunrocket was a VoIP provider that went out of business in 2007. Many VoIP companies reached out to former Sunrocket customers, which, at the time, was an up-and-coming VoIP provider.

Please give us your Sunrocket experience, if you can...

ShoreTel Sky is a cloud communications company that provides phones and phone service applications with an emphasis on customer service and satisfaction. 

ShoreTel Sky has 11 years of experience in cloud-based business phone solutions....

Provider Info

  • Website:
  • Headquater Country:
  • Founder Year: 2004
  • Website: www.shoretel.com
  • Headquater Country: United States
  • Founder Year: 2000

Plans Available*

  • N/A
  • N/A

Users Average Rating

Recent User Reviews

Had Sunrocket up until the D-Day, the day of sudden closure. Switched immediately to Voip.com, which was a bad service, then to Voipo.com (with an 'o') in March 2010 to where I am today as of November 2012.

tdfuller November 26th, 2012

Phones keep rebooting randomly during conversations. The app for Windows keeps crashing machines. They give us fixes that don't fix anything, or say that a fix is in testing (but it missed the last release cycle). These types of things should not be happening in a stable product. We are a simple business. No call center, just a receptionist up front that takes general calls and direct-dial to our people (so their volume isn't too high). Nothing fancy, no call queues. Voicemail transcription is OK, but they don't tell you up front that it is limited to 30 minutes/month before starting extra charges. If I had to do it all over again I wouldn't do it with ShoreTel Cloud.

FrustratedCustomer March 24th, 2017

Newly installed ShoreTel System and we can't have ringtone differentiation between an outside call and an internal call! Really. Our 10 year old Avaya system could handle that. Maybe too much focus on cool cloud stuff and not enough on the basics. ShoreTel needs to get real and actually understand hoe their customers operate.

Zeek4M February 12th, 2016
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

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