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ShoreTel Sky vs Telebroad

Compare ShoreTel Sky vs Telebroad. Find out whether ShoreTel Sky or Telebroad is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of ShoreTel Sky and Telebroad and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 36 Reviews
  • 4 Reviews
4.4
5

Overview:

ShoreTel Sky is a cloud communications company that provides phones and phone service applications with an emphasis on customer service and satisfaction. 

ShoreTel Sky has 11 years of experience in cloud-based business phone solutions....

Telebroad was built with a mission to make business communications more flexible, reliable, and affordable. They offer PBXcellent, a 360° cloud-based communication system for business. PBXcellent frees businesses from the crippling fees, limited...

Provider Info

  • Website: www.shoretel.com
  • Headquater Country: United States
  • Founder Year: 2000
  • Website: telebroad.com
  • Headquater Country: United States
  • Founder Year: 2006

Plans Available*

  • N/A
  • Complete Freedom - $34.95
  • Freedom - $19.95
  • Freedom Plus - $24.95

Users Average Rating

Recent User Reviews

Phones keep rebooting randomly during conversations. The app for Windows keeps crashing machines. They give us fixes that don't fix anything, or say that a fix is in testing (but it missed the last release cycle). These types of things should not be happening in a stable product. We are a simple business. No call center, just a receptionist up front that takes general calls and direct-dial to our people (so their volume isn't too high). Nothing fancy, no call queues. Voicemail transcription is OK, but they don't tell you up front that it is limited to 30 minutes/month before starting extra charges. If I had to do it all over again I wouldn't do it with ShoreTel Cloud.

FrustratedCustomer March 24th, 2017

Newly installed ShoreTel System and we can't have ringtone differentiation between an outside call and an internal call! Really. Our 10 year old Avaya system could handle that. Maybe too much focus on cool cloud stuff and not enough on the basics. ShoreTel needs to get real and actually understand hoe their customers operate.

Zeek4M February 12th, 2016

my company was before at a few different VoIP company and we switch about six months ago to Telebroad and we are staying here this is the best VoIP you have can have on the market !!! they have a very good dashboard where you can see all calls and listen to it live also you can send calls directly to the agent you want!! they have now a very good google chrome extension to log calls on a Microsoft CRM it massive !!!

chaim February 6th, 2017

we run a call center in Manhattan NY, the Telebroad technology helped us regain control of our call center. service and support are great !

Mendy Schwimmer February 2nd, 2017
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

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