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ShoreTel Sky vs OnePipe Telecom
Compare ShoreTel Sky vs OnePipe Telecom. Find out whether ShoreTel Sky or OnePipe Telecom is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of ShoreTel Sky and OnePipe Telecom and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 36 Reviews
- 2 Reviews
ShoreTel Sky is a cloud communications company that provides phones and phone service applications with an emphasis on customer service and satisfaction.
ShoreTel Sky has 11 years of experience in cloud-based business phone solutions....
OnePipe Telecom is a local Seattle-area exchange carrier. Local exchange VoIP carriers offer telephone services on the open market and create enough competition with the major providers that the prices are kept low and beneficial to the customer...
- Website: www.shoretel.com
- Headquater Country: United States
- Founder Year: 2000
- Headquater Country:
- Founder Year: 2010
Users Average Rating
Recent User Reviews
Phones keep rebooting randomly during conversations. The app for Windows keeps crashing machines. They give us fixes that don't fix anything, or say that a fix is in testing (but it missed the last release cycle). These types of things should not be happening in a stable product. We are a simple business. No call center, just a receptionist up front that takes general calls and direct-dial to our people (so their volume isn't too high). Nothing fancy, no call queues. Voicemail transcription is OK, but they don't tell you up front that it is limited to 30 minutes/month before starting extra charges. If I had to do it all over again I wouldn't do it with ShoreTel Cloud.
Newly installed ShoreTel System and we can't have ringtone differentiation between an outside call and an internal call! Really. Our 10 year old Avaya system could handle that. Maybe too much focus on cool cloud stuff and not enough on the basics. ShoreTel needs to get real and actually understand hoe their customers operate.
I had no clue what a SIP trunk was until I talked to these guys. Bottom line is that I got what I needed which was a fast and easy way to have a phone system and long distance without the upfront cost and hassle of all the usual hardware. I also liked not having to deal with two phone companies ie: one for local phone lines/calls and another for long distance. OnePipe made it VERY easy with no set up fees and no long term commitment. I also like the mobile product they have… I can seamlessly transfer a call from my office phone to my cell phone (mid call) which is very nice.
I needed some numbers in Australia and found these guys online. Chatting with someone on their site, they set me up a demo account with a Sydney number right then and there. I kept the number plus ordered a few more later that week.