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ShoreTel Sky vs Corvisa
Compare ShoreTel Sky vs Corvisa. Find out whether ShoreTel Sky or Corvisa is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of ShoreTel Sky and Corvisa and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 36 Reviews
- 2 Reviews
ShoreTel Sky is a cloud communications company that provides phones and phone service applications with an emphasis on customer service and satisfaction.
ShoreTel Sky has 11 years of experience in cloud-based business phone solutions....
Corvisa is a leading name in business and cloud phone solutions. They offer users a carrier-class network on top of a product that delivers quality, reliability, and scalability to keep your business connected. Their business was founded in order...
- Corvisa Cloud-based Contact Center - N/A
Users Average Rating
Recent User Reviews
Phones keep rebooting randomly during conversations. The app for Windows keeps crashing machines. They give us fixes that don't fix anything, or say that a fix is in testing (but it missed the last release cycle). These types of things should not be happening in a stable product. We are a simple business. No call center, just a receptionist up front that takes general calls and direct-dial to our people (so their volume isn't too high). Nothing fancy, no call queues. Voicemail transcription is OK, but they don't tell you up front that it is limited to 30 minutes/month before starting extra charges. If I had to do it all over again I wouldn't do it with ShoreTel Cloud.
Newly installed ShoreTel System and we can't have ringtone differentiation between an outside call and an internal call! Really. Our 10 year old Avaya system could handle that. Maybe too much focus on cool cloud stuff and not enough on the basics. ShoreTel needs to get real and actually understand hoe their customers operate.
We were with a national name business voip provider and it was OK, but we are a sales organization and quality of service and reliability is paramount for us so we needed to have better than OK, but still needed to save money. We also love the seamless Salesforce integration into the Corvisa system and the rich feature set that helps us increase productivity while giving an outward facing large company feel. We paid a few bucks more, but it was well worth it from provisioning to everyday quality we could not be happier.
Finally I have found a telephone company that gives me everything I have been looking for...high quality customer service, easy to use interface, salesforce integration, high quality, reliability at a fair price. I have been telling management for a while that it does not make sense to try to save money if I burn up all of the savings int he IT department trying to keep things running. With CorvisaCloud my time spent on telecom related issues is nil and I get zero complaints from our users. When I call their customer service number I get a real person in the US that knows what they are doing. I highly recommend this company and their service.