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ShoreTel Sky vs Charter Business Phone
Compare ShoreTel Sky vs Charter Business Phone. Find out whether ShoreTel Sky or Charter Business Phone is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of ShoreTel Sky and Charter Business Phone and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 36 Reviews
ShoreTel Sky is a cloud communications company that provides phones and phone service applications with an emphasis on customer service and satisfaction.
ShoreTel Sky has 11 years of experience in cloud-based business phone solutions....
Charter Business Phone is big part of the Charter Business family. Charter Business has an intuitive approach to unified business needs.
The simple and affordable business phone plan offered by Charter Business gives users the freedom to...
- Website: www.shoretel.com
- Headquater Country: United States
- Founder Year: 2000
- Headquater Country:
- Founder Year: 1993
Users Average Rating
Recent User Reviews
Phones keep rebooting randomly during conversations. The app for Windows keeps crashing machines. They give us fixes that don't fix anything, or say that a fix is in testing (but it missed the last release cycle). These types of things should not be happening in a stable product. We are a simple business. No call center, just a receptionist up front that takes general calls and direct-dial to our people (so their volume isn't too high). Nothing fancy, no call queues. Voicemail transcription is OK, but they don't tell you up front that it is limited to 30 minutes/month before starting extra charges. If I had to do it all over again I wouldn't do it with ShoreTel Cloud.
Newly installed ShoreTel System and we can't have ringtone differentiation between an outside call and an internal call! Really. Our 10 year old Avaya system could handle that. Maybe too much focus on cool cloud stuff and not enough on the basics. ShoreTel needs to get real and actually understand hoe their customers operate.