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InterCelTelecoms vs Fonality
Compare InterCelTelecoms vs Fonality. Find out whether InterCelTelecoms or Fonality is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of InterCelTelecoms and Fonality and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 56 Reviews
Fonality is a Texas-based provider of VoIP business phone systems, hosted PBX systems, hybrid deployment, and Unified Communications (UC) solutions. They cater to small to medium-sized businesses, but their offerings extend well beyond basic...
- Headquater Country:
- Founder Year: 2003
- Website: www.fonality.com
- Headquater Country: United States
- Founder Year: 2004
- Essentials - $19.99
- Professional - $24.99
- Ultimate - $34.99
Users Average Rating
Recent User Reviews
Absolutely terrible customer service. I have been trying to cancel my 12 month contract that came with free equipment for 20 months. The customer service has been misinforming my staff, saying we signed a five year contract. We have been using another provider for 20 months and are unable to cancel. Terrible service! It wasn't until I pulled up my contract that they agreed to cancel. After agreeing to cancel they have once again billed me saying that the contract cannot be cancelled because I have to send the old equipment back. Now I have to pay for that.
I had them for two years and cancelled prior to my renewal for service issues and features I could get with a new provider that they didn't offer and they claimed I didn't cancel with more than a 30 days notice and they sued me for $11,000 for the next year's serivce.