Speech analytics is a relatively new frontier in the contact center technology market--but one that is quickly growing and gaining popularity. With speech analytics, contact centers get the ability...
InMotion Hosting vs Mitel MiCloud Business
Compare InMotion Hosting vs Mitel MiCloud Business. Find out whether InMotion Hosting or Mitel MiCloud Business is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of InMotion Hosting and Mitel MiCloud Business and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 23 Reviews
InMotion Hosting is all about speed, quality and superior technical support. InMotion's Speed Zones ensure better quality by letting you choose your data center location. They offer value for your money whether you are getting a shared hosting,...
Serving more than 60 million users in over 100 countries around the world, Mitel is an industry leader in providing business communication solutions. They offer business phone systems, mobile services, collaboration applications, and contact...
- MiCloud Office Elite - $29.99
- MiCloud Office Essentials - $19.99
- MiCloud Office Premium - $24.99
- Mitel MiCloud Business Advanced - $20.00
- Mitel MiCloud Business Extension Only - $12.50
- Mitel MiCloud Business Extension Only with Voicemail - $15.00
- Mitel MiCloud Business Lite - $17.50
Users Average Rating
Recent User Reviews
This is in regard to some of the posts I have read here. We installed a Mitel Hosted service and have received excellent support and call quality. I have a bit of data background and really understand what it takes to make this hosted thing work which is...INFRASTRUCTURE. Not only the cat5/6 cable and terminations done properly but the Power over Ethernet switches need to be configured/managed by someone familiar with voice priority. Another big issue is that many Internet providers configure their cable modems with SIP ALG turned on which is a no no regarding the Mitel product. Mitel is not SIP and that feature causes a lot of issues. Another provider mistake is the fact they they quite often have the internal Firewall turned on in the cable modem...another feature that causes problems. Probably the biggest factor of all is the provider or person that sold you the service..if you ask me it should always be from a Mitel Dealer/Partner... that is someone that understands the product, how it works and how to make you happy. We deal with the Mitel Partner on any issue that arises and always receive great support. You have the option of calling Mitel directly but just like any other large organization you have to deal with "HOLD TIME" Anyone can purchase a hosted product on line but i highly discourage that. Utilize someone that really has a background in servicing that type of product (Mitel or any other) and is willing to commit the time and resources necessary to get you through this not so easy transition.
Mitel's Hosted PBX solution has really delivered all the businesses needs. Having a team of employees and contractors who collaborate remotely and customers based throughout South America, this solution has really provided the flexibility that we need.