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Hello Highway vs Fonality
Compare Hello Highway vs Fonality. Find out whether Hello Highway or Fonality is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Hello Highway and Fonality and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 4 Reviews
- 56 Reviews
Fonality is a Texas-based provider of VoIP business phone systems, hosted PBX systems, hybrid deployment, and Unified Communications (UC) solutions. They cater to small to medium-sized businesses, but their offerings extend well beyond basic...
- Headquater Country:
- Founder Year: 2004
- Website: www.fonality.com
- Headquater Country: United States
- Founder Year: 2004
- Essentials - $19.99
- Professional - $24.99
- Ultimate - $34.99
Users Average Rating
Recent User Reviews
Up until recently I was using long distance cards purchased at the local drugstore. The problem with these cards is that you never get the minutes you think you are paying for. Calling within our state to another area code costs 3 times more than I thought it would. Plus minutes sometimes mysteriously disappeared for no apparent reason. With Hello Highway you get exactly what you pay for and you no longer have to enter multiple digit phone numbers and pass codes. I simple dial a local phone number and dial the person I'm calling. It even allows for speed-dialing. Hello Highway makes it simple and I highly recommend them to anyone.
I use Hello Highway's service regularly and it is a great value!
Absolutely terrible customer service. I have been trying to cancel my 12 month contract that came with free equipment for 20 months. The customer service has been misinforming my staff, saying we signed a five year contract. We have been using another provider for 20 months and are unable to cancel. Terrible service! It wasn't until I pulled up my contract that they agreed to cancel. After agreeing to cancel they have once again billed me saying that the contract cannot be cancelled because I have to send the old equipment back. Now I have to pay for that.
I had them for two years and cancelled prior to my renewal for service issues and features I could get with a new provider that they didn't offer and they claimed I didn't cancel with more than a 30 days notice and they sued me for $11,000 for the next year's serivce.