Virtual events are very much like many other kinds of meetings; only they take place over the internet. This technology allows visitors and businesses to collaborate, share information, connect with...
Google Voice vs ShoreTel Sky
Compare Google Voice vs ShoreTel Sky. Find out whether Google Voice or ShoreTel Sky is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Google Voice and ShoreTel Sky and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 36 Reviews
Google has gone beyond just being a search engine and has successfully permeated several aspects of our online lives, helping us stay informed and connected. Now, they have brought together several of their services into one awesome...
ShoreTel Sky is a cloud communications company that provides phones and phone service applications with an emphasis on customer service and satisfaction.
ShoreTel Sky has 11 years of experience in cloud-based business phone solutions....
Users Average Rating
Recent User Reviews
Phones keep rebooting randomly during conversations. The app for Windows keeps crashing machines. They give us fixes that don't fix anything, or say that a fix is in testing (but it missed the last release cycle). These types of things should not be happening in a stable product. We are a simple business. No call center, just a receptionist up front that takes general calls and direct-dial to our people (so their volume isn't too high). Nothing fancy, no call queues. Voicemail transcription is OK, but they don't tell you up front that it is limited to 30 minutes/month before starting extra charges. If I had to do it all over again I wouldn't do it with ShoreTel Cloud.
Newly installed ShoreTel System and we can't have ringtone differentiation between an outside call and an internal call! Really. Our 10 year old Avaya system could handle that. Maybe too much focus on cool cloud stuff and not enough on the basics. ShoreTel needs to get real and actually understand hoe their customers operate.