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Etollfree vs ShoreTel Sky

Compare Etollfree vs ShoreTel Sky. Find out whether Etollfree or ShoreTel Sky is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Etollfree and ShoreTel Sky and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 2 Reviews
  • 36 Reviews
1
4.4

Overview:

ShoreTel Sky is a cloud communications company that provides phones and phone service applications with an emphasis on customer service and satisfaction. 

ShoreTel Sky has 11 years of experience in cloud-based business phone solutions....

Provider Info

  • Website:
  • Headquater Country:
  • Founder Year: 2003
  • Website: www.shoretel.com
  • Headquater Country: United States
  • Founder Year: 2000

Plans Available*

  • N/A
  • N/A

Users Average Rating

Recent User Reviews

They seemed to be a good deal when I first looked into them. They took my payment, delivered the toll free number and then when you called it, it would only play an ad for them. Then when I called to see what was the problem, they blocked my ip address so I couldn't log in. Thankfully, I payed through paypal and was able to get my money back. Stay far, far away from this company. Just garbage.

angryfraggle July 11th, 2018

https://portal.etollfree.net/ will steal your money. They charge about 25 cents for each minute. You will see charges on your bill even without to know which numbers called you. The minimum deposit they ask is $25 . Once you paid that money, there is no refund even if you cancel your service. The customer service phone number in their website is fake. It is always on voice message, when you leave voice messages ,they will never call you back. The sound quality is poor. If someone calls you ,you need to ask the person to repeat because the voice is not clear. This company is scam.

Armin November 30th, 2015

Phones keep rebooting randomly during conversations. The app for Windows keeps crashing machines. They give us fixes that don't fix anything, or say that a fix is in testing (but it missed the last release cycle). These types of things should not be happening in a stable product. We are a simple business. No call center, just a receptionist up front that takes general calls and direct-dial to our people (so their volume isn't too high). Nothing fancy, no call queues. Voicemail transcription is OK, but they don't tell you up front that it is limited to 30 minutes/month before starting extra charges. If I had to do it all over again I wouldn't do it with ShoreTel Cloud.

FrustratedCustomer March 24th, 2017

Newly installed ShoreTel System and we can't have ringtone differentiation between an outside call and an internal call! Really. Our 10 year old Avaya system could handle that. Maybe too much focus on cool cloud stuff and not enough on the basics. ShoreTel needs to get real and actually understand hoe their customers operate.

Zeek4M February 12th, 2016
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

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