Chicago Business VoIP vs ShoreTel Sky
Compare Chicago Business VoIP vs ShoreTel Sky. Find out whether Chicago Business VoIP or ShoreTel Sky is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Chicago Business VoIP and ShoreTel Sky and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 3 Reviews
- 36 Reviews
Chicago Business VoIP is a leading business VoIP service provider that allows you make local and long distance calls over the internet. If you are a small business owner, with Chicago Business VoIP you will most likey be able to significantly...
ShoreTel Sky is a cloud communications company that provides phones and phone service applications with an emphasis on customer service and satisfaction.
ShoreTel Sky has 11 years of experience in cloud-based business phone solutions....
- Headquater Country:
- Founder Year: 2003
- Website: www.shoretel.com
- Headquater Country: United States
- Founder Year: 2000
Users Average Rating
Recent User Reviews
There were many options for phone service that I considered when shopping for a new system. Chicago Business VoIP had the ease and quality I was looking for. Their website was extremely informative, and their customer support was helpful and friendly. I would highly recommend CBV to any small business looking for a stress free phone system.
When I needed a high quality low cost VoIP solution to help my business through these tough times CBV was there. The website was very easy to use and I could not be happier. I was able to cut my TCO in half by using CBV services. I don't know where my company would be without it.
Phones keep rebooting randomly during conversations. The app for Windows keeps crashing machines. They give us fixes that don't fix anything, or say that a fix is in testing (but it missed the last release cycle). These types of things should not be happening in a stable product. We are a simple business. No call center, just a receptionist up front that takes general calls and direct-dial to our people (so their volume isn't too high). Nothing fancy, no call queues. Voicemail transcription is OK, but they don't tell you up front that it is limited to 30 minutes/month before starting extra charges. If I had to do it all over again I wouldn't do it with ShoreTel Cloud.
Newly installed ShoreTel System and we can't have ringtone differentiation between an outside call and an internal call! Really. Our 10 year old Avaya system could handle that. Maybe too much focus on cool cloud stuff and not enough on the basics. ShoreTel needs to get real and actually understand hoe their customers operate.