Broadvoice vs ShoreTel Sky

Compare Broadvoice vs ShoreTel Sky. Find out whether Broadvoice or ShoreTel Sky is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Broadvoice and ShoreTel Sky and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 14 Reviews
  • 36 Reviews
4.55
4.4

Overview:

A leader in telecommunication innovation, Broadvoice aims to provide business and residential customers with a feature-rich broadband phone service along with United States-based customer service that is second to none. Whether you are a small...

ShoreTel Sky is a cloud communications company that provides phones and phone service applications with an emphasis on customer service and satisfaction. 

ShoreTel Sky has 11 years of experience in cloud-based business phone solutions....

Provider Info

  • Website: broadvoice.com
  • Headquater Country: United States
  • Founder Year: 2007
  • Website: www.shoretel.com
  • Headquater Country: United States
  • Founder Year: 2000

Plans Available*

  • Broadvoice SIP Trunking Business Solution - $400.00
  • Cloud PBX Business Phone Service Unlimited Extension - $17.95
  • N/A

Users Average Rating

Recent User Reviews

We've been using BroadVoice for the past 4 months at our accounting firm. Set up was pretty easy and we were able to add users as we've grown. The feature set does everything we need it to, so we have no complaints. The system has been reliable as well.

tclarkson777 February 22nd, 2016

I installed voip.com SIP trunks for a client and the service well. Main location has a T1 and Asterisk phones. Branch offices have broadband and same Asterisk phones and all synced up well. I’d recommend then and plan to recommend to other clients.

ITservicetogo October 17th, 2013

Phones keep rebooting randomly during conversations. The app for Windows keeps crashing machines. They give us fixes that don't fix anything, or say that a fix is in testing (but it missed the last release cycle). These types of things should not be happening in a stable product. We are a simple business. No call center, just a receptionist up front that takes general calls and direct-dial to our people (so their volume isn't too high). Nothing fancy, no call queues. Voicemail transcription is OK, but they don't tell you up front that it is limited to 30 minutes/month before starting extra charges. If I had to do it all over again I wouldn't do it with ShoreTel Cloud.

FrustratedCustomer March 24th, 2017

Newly installed ShoreTel System and we can't have ringtone differentiation between an outside call and an internal call! Really. Our 10 year old Avaya system could handle that. Maybe too much focus on cool cloud stuff and not enough on the basics. ShoreTel needs to get real and actually understand hoe their customers operate.

Zeek4M February 12th, 2016
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

Recent Reviews

onsip logo
5
OnSIP

In the world of cutting the cord and simplifying everything, OnSip has nailed it! they make everything incredibly easy and streamline to switch over...

July 30th, 2018 - spectacular
voipo logo
4
VoIPo

I was with Vonage Residential (another VOIP provider) for several years and loved the sound quality and features that came with the service, but the...

July 27th, 2018 - Alvin727

Most Recent Blog Posts

businessman using a voip phone
7 Simple Steps to a Successful Business Phone Number Po...

Your business phone number is one of the easiest ways your workers, partners, and customers can contact and reach you. Once you have already established your business identity using your current...

Aug 08, 2018
voip phone and headphone in office
This Month in Telecom: July 2018

This Month in Telecom is a monthly news round-up on VoipReview.org that aims to give our readers a fast and easy way to catch up on the latest news and top stories that are trending in the voice and...

Jul 31, 2018