AVAD Technologies vs ShoreTel Sky

Compare AVAD Technologies vs ShoreTel Sky. Find out whether AVAD Technologies or ShoreTel Sky is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of AVAD Technologies and ShoreTel Sky and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 5 Reviews
  • 36 Reviews


AVAD Technologies focuses on providing reliable and efficient VoIP systems in order to meet the goals of their corporate customers. Each customer requires an individualized business telecom plan and AVAD tries to cater to each customer’s distinct...

ShoreTel Sky is a cloud communications company that provides phones and phone service applications with an emphasis on customer service and satisfaction. 

ShoreTel Sky has 11 years of experience in cloud-based business phone solutions....

Provider Info

  • Website:
  • Headquater Country:
  • Founder Year: 2003
  • Website: www.shoretel.com
  • Headquater Country: United States
  • Founder Year: 2000

Plans Available*

  • N/A
  • N/A

Users Average Rating

Recent User Reviews

I tried a couple of competitors before settling on Avad Tech. I really appreciate the reliability of the service and the support.  My business is fast paced and telephone dependent, I seldom need support and when I do they are right on the spot.  Avad techs actually know what they are doing and not just surfing the web for answers!! BTW I strongly recommend you go with the suggested Edgewater router.  It really solved my voice qulaity issues by protecting the VoIP traffic!

bobcullen June 18th, 2010

Overall, I am vry happy with AVAD's service.They are very willing to spend the time with me on support issues, which I think is very important for small businesses.

MarkBodkins April 30th, 2010

Phones keep rebooting randomly during conversations. The app for Windows keeps crashing machines. They give us fixes that don't fix anything, or say that a fix is in testing (but it missed the last release cycle). These types of things should not be happening in a stable product. We are a simple business. No call center, just a receptionist up front that takes general calls and direct-dial to our people (so their volume isn't too high). Nothing fancy, no call queues. Voicemail transcription is OK, but they don't tell you up front that it is limited to 30 minutes/month before starting extra charges. If I had to do it all over again I wouldn't do it with ShoreTel Cloud.

FrustratedCustomer March 24th, 2017

Newly installed ShoreTel System and we can't have ringtone differentiation between an outside call and an internal call! Really. Our 10 year old Avaya system could handle that. Maybe too much focus on cool cloud stuff and not enough on the basics. ShoreTel needs to get real and actually understand hoe their customers operate.

Zeek4M February 12th, 2016
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

Recent Reviews

phone.com logo

Where do I start? The service quality is inconsistent, the customer service is the worst I have ever seen. They are rude and at times flat out...

March 19th, 2018 - thetechguy
magicJack logo

Tried living with it for a year and it was ok. Then the calls got fuzzy with breaks in voice. Many friends complained that my calls to them were...

March 19th, 2018 - John Eddy

Most Recent Blog Posts

ip phone system
This Month in Telecom: February 2018

This Month in Telecom is a monthly news round-up on VoipReview.org that aims to give our readers a fast and easy way to catch up on the latest news and top stories that are trending in the voice and...

Feb 28, 2018
UCaaS concept
Intermedia Unveils New UCaaS Platform for SMBs

The Unified Communications and Collaboration market is in the midst of a rapid transformation. With big players merging and new names coming to the forefront, plus with constant innovation and new...

Feb 21, 2018