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GoToConnect (formerly Jive) vs Aircall

Compare GoToConnect (formerly Jive) vs Aircall. Find out whether GoToConnect (formerly Jive) or Aircall is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of GoToConnect (formerly Jive) and Aircall and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 250 Reviews
4.65
0

Overview:

GoToConnect offers reliable and enterprise-grade communication technologies (including Hosted VoIP and Unified Communications) to a wide range of businesses and organizations. With a full suite of advanced telephony features and five different...

Call center software for customer-centric teams. Transform customers experiences with the IT-approved cloud call center solution for sales and support teams.

Provider Info

  • Website: goto.com/connect
  • Headquater Country: United States
  • Founder Year: 2006

Plans Available*

  • Jive Small Business Plan Tier 1 - $29.95
  • Jive Small Business Plan Tier 2 - $25.95
  • Jive Small Business Tier 3 - $23.95
  • Jive Small Business Tier 4 - $21.95
  • Jive Small Business Tier 5 - $19.95
  • N/A

Users Average Rating

Recent User Reviews

After switching from $150K Shortel phone system, I had my doubts. I was waiting for a VOIP solution that I could trust and also had a ACD (automatic call distribution). Jive had what I was looking for. I have about 150 phones with multiple call queues. Although VOIP has its issues with dependency on the public Internet, Jive has done a very good job of having automatic backup recovery planning built in. We are very happy with their service and customer support. Everyone is always so helpful. My favorite part is that I am saving thousands of dollars a month in telco charges and maintenance charges from my legacy phone system.

atoper March 26th, 2021

S0, I fall for all the Jive hype and decide to switch my VOIP services from a good provider to them. It looked like I would save a few bucks and as a small business they all add up. Get my Jive "quote" and all is good, was going to save a bit. Let me say this first...the Jive support crew is good. They are patient and they get you fixed every time. I will miss them. Customer Service and Billing are a disgrace and ignore common sense. But I finally after months of using them actually looked at my monthly bill and saw it was 40% HIGHER than quoted. WHOOOOAAA. Looked and called them trying to figure it out. I did not add any numbers, features, etc. They clearly told me that I was paying per Phone Line (number).... Well, that was a lie, because when I added a voip phone that I could simply take and plug in elsewhere , etc. they considered that as adding a device, and said that is what I am paying for! I said that they (my same 3 numbers) are the same and it is on the internet so it makes no real difference...I still only have my 3 lines and that is what originally was explained to me. Obviously it doesn't because the phones can be moved to anywhere and plugged in. It is still only 3 numbers that are used.

Spousespy February 28th, 2020
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

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